My battery does not charge, but he says it is.

Hello. I have not used my laptop in about 3 weeks and I decided to use it today. I knew it would be dead so I plugged it. But, so far, two hours later, he still does load at all. He always says "0% available (plugged in, load)" and the icon indicates that the load, but it has not loaded yet.

When I restart my computer, it shows the battery charge for about 15 seconds, then goes back to the other icon. And when I remove the battery and reinsert it, it does the same thing.

Is anyway to fix this? I'd hate to pay $49 to chat with someone from Windows, if the solution is simple. I see a lot of questions that are similar to mine, but they all say "plugged in, not charging" Mine does not load, but it is not.

Thanks in advance for any help.

Hunter

Monday, July 19, 2010 23:27:15 + 0000, Hunter Shilling wrote:

It's an Asus. If they never answer. And I don't want to pay money to call people to fix a computer I already paid for.

I don't know if you have to pay, but they are the ones who
should have the answer to your question. I certainly have not.

But if do not want to even ask them, it's your choice.

Ken Blake

Tags: Windows

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