My brand new HP Envy 4500 will print any documents from my computer.

Similar Questions

• HP ENVY 7640: new HP Envy 7640 will not feed documents in scan mode

  New HP ENVY 7640 will not feed for scanning documents.  It transmit documents in copy mode but not when you try to scan several pages.

  Hello

  Thank you for using the HP Forums.

  Have you installed the software features FULL?

  If this isn't the case, please download and install the FULL features software:

  http://support.HP.com/us-en/drivers/selfservice/HP-envy-7640-e-all-in-one-printer-series/6617267/model/6617268#Z7_3054ICK0K8UDA0AQC11TA930C7

  Once you have done this, launch the Scan software (via the HP printer Assistant) and make sure that the source is "heavy use document feeder.  (Example shown)

  

  For more tips scan, please reder to this resource:

  Scanning for Dummies

  Your printer uses the NEW interface of scanning.

  Hope that helps!

• New HP Envy 4500 will not connect with my computer

  New HP printer shows blue light of connection with my wireless network but the printer connects with my computer (Windows 7 64-bit)

  I tried troubleshooting with doctor without success.  I thought about the restoration to the manufacturer's specifications. but worried about this procedure.

  Confused.

  Help please

  Adnilybrek28

  Welcome to the HP Forum.

  There is lots of useful information to the Web site of your printer.  In addition, the most important thing you can do is to install the full features software for your printer.  The installation process should help you with the login process.

  General instructions to install the printer software

  • Create a Restore Point: create a restore - Win7 Point OR create a restore point Win8
  • Open drivers HP & downloads
  • Enter your printer model information
  • Select your printer in the list of the 'results '.

  OR

  • Open of printer drivers HP ENVY 4500 e-all-in-one
  • Enter your operating system from the menu drop-down
  • Click NEXT and scroll down
  • Find the category driver - software product installation
  • Select the base driver, e-print, or a full features software
  • Save the *.exe installation package (s) on your computer

  The files will probably save in the "folder"downloads. "

  If it is available, you can download print and scan doctor and / or other programs of the category-utilities

  TIP:

  Install the utilities / tools first. bit installation packages are smaller in size

  • If you have control of "Admin", you can highlight the package and "double-click" to install it, otherwise just right-click, select run as administrator and install.

  NOTES:

  •         Look at the bottom half of the main Web page for your printer for helpful videos help with the installation of the printer software!
  •         Scroll through the list of videos back until you find the video that best fits your situation.
  • Connection USB: download and install the driver software before connecting a USB cable.
  • Ethernet: connect the printer to the network and (optional) assign the printer IP address to the router. Once the printer is connected to the network, make sure that the printer is on, and then install the printer software.
  • Once the initial installation is complete and functional, check / install category - updated

  There is valuable information about the Web site, including Manual, pages How-to's , Troubleshooting and SOLUTIONS section and alerts and notifications for your printer.  Be sure to take a comprehensive look at what's available.  To bookmark the page.

  Click on the Thumbs-Up Kudos to show that you appreciate the help and time of our Experts.

  Although I strive to reflect best practices of HP, I do not work for HP.

  When the answer is a good fix or workaround, click accept as Solution !

• HP ENVY 4507: Envy 4500 only prints a PDF from PC

  OK, so this is the 4th or 5th time I posted on this useless printer. Now for almost 6 months. And 3 different HP printers. I can only print from PC in pdf format. If I select a word doc or printing online. The printer icon loads and that's it. It does nothing else. There is none of the queues. I'm so fed up with it. I will never buy a HP item ever. Includng the desktop PC, I was sold as a gaming PC. With a 545GT graphics card. I can barely stay on the line as overheating but it's a whole different story lol., I just want to do what I did with each printer ther I used. Press on print and it prints. Why are there 2 profiles? Series 4500 and 4500 networking. I have uninstalled re-installed and tried all the work around known to humanity. Wil still only print to PDF files and nothing else. Please can you help me. This is my last attempt to fix this printer. In the case of failure embarks on a garbage depot. I used to promote HP products, but not more. They have dropped the ball. Cheap and nasty with components not conforming to standards hidden inside the material. Made in China is a big attention I'm afraid.

  Kind regards

  Mabrouk

  Hi @zookeeperz,

  I read your post and see that the printer will only print the PDF documents. Usually, it's the opposite. I want to help you.

  You use the latest drivers? Here is a link if you need it. HP ENVY 4500 e-All-in-One Printer full feature software and drivers series.

  If the printer is listed as the 4500 series and the networking of 4500, then most likely the USB and a network driver are both installed for the printer. It is in the devices window and printers?

  Download and run the print and Scan Doctor, he will diagnose the problem and could solve it automatically.

  I suggest to install a generic driver to see if you have the same results.

  On the computer, go to start, devices and printers, right-click on your printer and select printer properties.

  Click the Advanced tab and click new driver, and then click Next.

  HP Deskjet 9800 by selecting in the list or the Deskjet 990c printer, click Next, Finish, and apply the settings.

  (you can always go back and revert to the original printer driver)

  How is the printer connected? (USB, Ethernet, WiFi)

  What were the results when you ran the Print and Scan Doctor? (she print or scan, error messages)

  If you appreciate my efforts, please click on the "Thumbs up" button below.
  Please let me know the results. Thank you.

• HP Envy 4500: Cannot print with the new Wifi

  I have a new Netgear09 router and everything connected correctly. My HP Envy 4500 wireless printer has been a success with the wizard, and I printed out the specs very well. My computer (Windows Vista) is connected to the Internet fine... but when I try to print a document from the computer it continually-error. What Miss me? I am able to print from my Ipad... but not the PC.

  Welcome to the HP community @Dmk3,

  I understand that you can't print from your Windows Vista system to your desire of 4500 from the evolution of your router. I would like to help!

  Try running the print and Scan of the doctor. This diagnostic tool will check for all conflicts that may be causing the problem. The tool will show you a report at the end. If there is a problem that the tool could not fix, you will notice it in the results. Please send me the results.

  Try to print again, and if there are problems or errors, please tell me what they say precisely and I'll read them for you! Also ensure that you are trying to print outs in addition to a program.

  Best wishes to you!

  Display thanks to my answer for you help today by pressing the "thumbs up" icon below!

• HP Envy 4500: Repeat Printing Documents

  Hi all

  I have recently, in the last six months, plug a HP Envy 4500 series all-in-one printer as a gift for my parents. Apparently, he has a problem where it printed a document several times (despite asking only one copy) and will continue to print it whenever the printer is on.

  On my advice, my parents followed the instructions of RESUMES provided here , but it made no difference to the problem. My hunch would be to reset the printer, but of course the menu aboard is unvailable while it's printing. Someone has any advice on what to do to solve the problem?

  Many thanks in advance,

  D.

  Hi @Darius89,

  Welcome to the HP Forums!

  I see that your HP Envy 4500 continually prints an earlier document that was printed. I'm happy to discuss this issue for you!

  Just to clarify, if you leave off the computer and turn on the printer, the printer still print the same document?

  Is this document something that has been printed from the computer? Or is it an alignment page perhaps?

  In the meantime, please try a hard reset by following the instructions contained in this message, How to perform a hard reset, by @Rich1. It is important that the power cable from the printer is plugged directly into the wall outlet, not a surge protector. Questions when it is connected to an uninterruptible power supply/Strip/surge protector power. This is true for printers and ink jet.

  Hope to hear from you soon and thank you for posting!

  If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

• HP Envy 4500: HP Envy 4500 cannot print in Windows 7

  I bought a new HP ENVY 4500 printer a few days ago and I am having the problem of can't even print a test page from Windows 7 Printer Device Properties with an error message of "Page of Test failed print" and followed the printing result advocatus of "Troubleshooting couldn't identify the problem. I tried on the two USB connection and wireless WiFi with the same error occurred.

  I had tried several times to uninstalled and reinstalled the printer c/o original CD drivers and downloaded from the HP Web site with no lucks!

  Tried the other method included:
  1 HP Installation Wizard: installation is complete but same error unable to print test page
  2 HP Print and Scan Doctor: everything is ok and printed a page.
  3 borrowed the Notebook runs a friend Windows 8.1 and test page printed ok with USB and WiFi connection.

  It seems can be problem of 4500 want a Windows 7 compatibility? as the test of Windows 8 portable printed page!

  An urgent need for help and the only reason to buy this HP Envy 4500 printer because of my old Canon MG2170 broke up with paper serious supply problem, however this new 4500 want impossible even to print a "single page" after struggling for several days!

  I contacted HP support Office and they advised me to contact Microsoft Support to help Windows 7, but the MS support asked me to register for option of premium services for advanced level technical support? I'm helpless and confused in a round and round with a newly purchased HP printer support advice?

  I'm very much appreciate anyone could have the right solution to offer help and thank you very much!

  Best regards.

  Hi kcoh193,

  I'm really happy to learn that the printer works fine now. Thanks for letting me know.

  It was very probably administrator rights on the computer, since you had to go around adding to full access to the temp folder. When logged on with administrator rights, you shouldn't do this step.

  The network port in a home environment with a router, usually is TCP/IP.

  Have a wonderful day!

• ENVY 4500: My printer ENVY 4500 guard disconnection (no WiFi)

  My ENVY 4500 guard printer disconnect sporatically. One minute I can print correctly, either the printer could not be reached. The printer status "the printer is not connected.

  This continues to be of all devices, not only my iMAC. I tried my laptop, my iPad, iPhone. Same story. When it fires, he died for all devices. I tried to reinstall the printer, tried to restart, unplug. Nothing seems to fix.

  If I print the report directly from the printer during this time, it says everything is connected and no problems found (see attached image).

  Then after awhile, like an hour or two later, all of a sudden the printer will spit on all the prints that were in the queue.

  I contacted support and they connected to the printer and reset some settings, and it started working, then a week later he did it again. She continues to do maybe once a week or more.

  I don't know what to do more. Anyone have any ideas?

  

  Hi @valiik,

  I wonder, have you tried to set a static IP address? Your HP printer static IP address assignment

  Please let me know.

• Brand new HP Envy 17 gel daily

  Hello

  Last Friday, I bought a brand new HP Envy 17 (Finnish model) 2050eo.  On the first day, he started to freeze on me at least once a day.  The mouse does not move, ctrl + alt + delete does not work, nothing - screen just freezes. Hard reboot needed.  Always happens when I download something and I noticed that my wireless is down several times a day (Gets a yellow triangle with an exclamation mark): it is something that does not happen with my other laptops and never happened, so the problem is this laptop in particular.

  I've updated all the drivers I could, as well as my windows 7 - nothing seems to help with the problem of gel.

  I'm no expert, but tried to look at the event viewer... and I really think that this has something to do with my network card - don't know if it could have an impact on the graphics card too in some way then.

  Please help me because I don't know what more I can do, and I don't expect such a expensive laptop to give me problems from day one.  I really just look again at this stage...

  Hello

  It really starts to look like a hardware problem, most likely with the wireless adapter - the only other process that may be worth trying is to reinstall the operating system to see if it improves the question - it is known since the initial bad installation.

  Otherwise, I really recommend that you call the retailer you bought again and insist on a replacement - I live in England and the possibility of obtaining a replacement is normally during the first 28 days of the date of purchase, then you can check the laws where you live this topic because I have a feeling you might well be in your right to expect of the product needs to be replaced not repaired.

  Let me know how you go.

  Kind regards

  DP - K

• DeskJet D4360 will print a document or allow me to delete/cancel it

  DeskJet D4360 will print a document or allow me to delete/cancel it

  Hello

  Try to clear the queue as follows.

  From the desktop, hold down the Windows key and press R.  In the run window, type services.msc and press to enter.  Scroll down to the print spooler service, right click and select Properties, then click the Stop button.  Now search for C:\Windows\System32\Spool\PRINTERS, then delete the work inside this folder - you may need to click a command prompt to get the authority to open the PRINTERS folder.

  Once completed, restart the computer.

  Kind regards

  DP - K

• If you print a document from an e-mail, why is the document different on another computer? The pagination is different, and my boss thought that I modified the document?

  If you print a document from an e-mail, why is the document different on another computer?  The pagination is different, and my boss thought that I modified the document?  I have not change the document - I just printed it e-mail, he says than the version printed on different is his version on his computer - and I have nothing but print it.

  Could answer you my question today?

  Thank you

  Hi MBS_PITT,

  The print can be different depending on the print settings and the settings of the computer on the other computer. If you want the same settings, then you should change the settings accordingly before you take the print out.

  For more information, you can consult the following article:

  Print a document or file

  Hope this information is useful.

• When printing with elements 9 the epson 1400 says it's not ready, but I can print a document from aol on internet

  When printing from Elements 9 the Epson 1400 says it is not ready, yet it prints a document from the internet

  triple post

• Print a document from Flex2

  Hello
  Is there a way to print a document from Flex2.The document is a pdf that is sitting on the server when the application is running.
  Thanks for giving me an example.
  
  
  

  https://admin.Adobe.Acrobat.com/_a200985228/p22403941/

  It's a presentation saved on printing in Flex. I hope that your answer is there, somewhere!

• HP Envy 4500 will not print computer

  Hello

  My HP Envy 4500 works perfectly for some time now.  Unfortunately, it stopped printing from my Dell laptop, running Windows7. It scans to the laptop very well.  It copies fine, and it prints from my iPhone fine.

  I've reviewed a ton of messages and tried many things:

  * Uninstall/reinstall wireless (at least 8 times) - via the website https://123.hpconnected.com/activate/woobe/ENVY4500

  * Uninstall/reinstall via USB

  * ran doctor utility printing/scanning (or whatever it's called) and says it all looks very good

  sending a test with a HP tool page is fine, however, the internal test via the tool HP Print page fails

  I'm losing my mind and would be really grateful for the help.

  Thank you!

  Hey @JNZM,

  Thanks for getting back to me on this subject. Normally, I get a notification email indicating that you had replied to a post that we are working on. In this case, I never had an email, so I just found this post unanswered today. Normally I answer as soon as I come into the office. I have some more tricks up my sleeve that we can try to solve the printing problem you feel. Can I please have you follow the steps below to load another driver on your machine and test print.

  1. Click on the Start menu
  2. Select the devices and printers
  3. In the devices and printers folder right click on your HP Envy 4500 and left click on printer properties.
  4. Left click on the Advanced tab
  5. Left-click on new driver
  6. When the new driver window just press 'Next' until you see a list of manufacturers on the left and a list of Printers on the right.
  7. Select HP as the manufacturer on the left
  8. DeskJet 6980 select the printer on the right. If Deskjet 6980 does appear to only select "Windows Update" at the bottom left and once the update is completed, you will be able to select Deskjet 6980.
  9. After selecting Deskjet 6980 hit Next to complete the wizard driver new
  10. Under the printer properties window, select "Apply", but don't hit not OK
  11. Select the general tab
  12. Rename your HP Envy 4500 printer
      
  13. Click OK
  14. Finally, right click on your HP Envy 4500 one more time and click on Printing Preferences
  15. Left click on the paper/quality tab
  16. Left click on the drop down menu 'Normal' for quality printing at the bottom right and change its normal fast
  17. Press apply and OK

  Now that the other driver has been installed, test printing from your Windows 7 computer again.

  Please let me know if this procedure works for you. Good luck!

• 4500 envy: Envy 4500 will not be printed on photo paper

  I have a 4500 Envy will be printed on plain paper but as soon as I load photo paper it will not print on it.  I tried different manufacturing of paper and he'll come, but then just smears on the back with nothing on thr front while others, he just tells me to load paper.

  Hi @JimMackie,

  Please try these steps and getting back to me.

  Because the printer does not have the paper, I would recommend to try the steps listed in the document below. You can start to "Solution 2: adjust paper settings in the print driver.

  A Message appears "Out of paper" for HP ENVY 4500 and Deskjet Ink Advantage 3540 e - all-in - One Printer Series "

  If you arrive at "Solution 4: service of the printer", then I would recommend contact you HP.

  Contact HP:

  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  File number and phone number appear

  I hope this helps.

  If this help will testify of my answer by hitting the thumbs to the top slot

  Click on the button "Accept as Solution" if I helped you reach a solution.