My Cd/DVD drive is not recognized on my laptop

When I insert a CD/DVD in my laptop Toshiba, it does not appear and the computer does not play the CD/DVD

Hi Pamela,.

Your CD or DVD drive is missing or not recognized by Windows or other programs, so you cannot play or access a CD or a DVD. This issue would have occurred after you installed, uninstalled or updated a program.

Perform the steps from the link below and see if it works.

Your CD or DVD drive is missing or is not recognized by Windows or other programs

Important:  This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs.

For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

322756 ( )http://support.microsoft.com/kb/322756/)

Good day!

Answer please if you have any questions.

Tags: Windows

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