my cloud is empty, NO photoshop. How can I get my work when I can't open photshop?

my cloud is empty, NO photoshop. How can I get my work when I can't open photoshop?

have you installed the application from office cc, https://creative.adobe.com/products/creative-cloud

If so, when you open it you will see a white screen?  If so,.

First, close your office cc application.

then, rename the opm.db file by:

Navigate to the OOBE folder.

Windows: [system drive]: \Users\ [user name] \AppData\Local\Adobe\OOBE

Mac OS: /users/folder/Library/Application Support / Adobe / OOBE

and rename the file opm.db in opm_old.db, for example

Finally, launch your cc desktop application.

If this does not work: https://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

Tags: Adobe

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