My computer crashes without reason during apparent and I have to stop and start over each time. Can anyone help?

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  Before starting to explain the problem, some information on my laptop:

  Purchase date: 12/2009
  CPU: i7 Q720
  Memory: 8 GB: 2 x 4 GB (expand after purchase)
  Hard drive: 1 TB (expand after purchase)
  Graphics card: Nvidia Geforce GTS 250 M
  Operating system: Windows 8.1 company

  For 6 weeks, I have the problem, my laptop crashes without reason.
  It hangs only in the browser (checked with chrome, firefox and internet explorer, always the same).
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  It weighs between 1-5 hours after using the browser (flash player is on the latest version).

  I do a forced departure to use the laptop again.
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  Then things that highlight the laptop more surfing on the internet!

  While it crashes, I can move the mouse, but cannot open anything.
  If I look in the Task Manager, I see that CPU and memory work, but the use of the hard drive is 100% and it remains at this value, all the time.

  Although the drive hard ist at 100%, all the processes under it have 0%. I can't see it, if a program is the cause. The temperature of the CPU (40-60 ° C) and hard drive (35-38 ° C) is OK.

  So I read about the values of SMART with two different programs:
  [HD Tune Pro | http://www.directupload.net/file/d/3563/xorgtm8z_jpg.htm] and [GSmartControl | http://www.directupload.net/file/d/3563/ce54l6jq_jpg.htm]

  The values on the Calibration Retry Count, sector number reallocated, which are marked with warning and pre-defaillance if criticism which can cause a hard disk crash?

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  I think about to replace the hard drive with the samsung 840 Evo SSD, but if the hard drive is not the problem, I would have spent money for nothing

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  -check the memory with memtest86 + 6 hours: impeccable and no crashes during this time!
  -checked for viruses with avast at startup (with recovery CD): impeccable and always the same question
  -replace a MEMORY: same question
  -clean the old thermal grease and renew: temperatures decline a bit, but same problem

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  What do you think?

  What can be the reason for my problem?
  I would be grateful all the lawyer.

  Post edited by: mehkay

  > It crashes only in the browser
  > It crashes on sites with content video (youtube in particular, not quickly, but if I open multiple tabs with videos) and if I opened several tabs another.

  Maybe there are some conflicts between modules installed in browser. How about you, the security settings of the firewall or antivirus? Check if temporal deactivation could improve navigation on the internet?

  If you think that the problem comes from the HARD drive, I would recommend you replace it with an SSD. I did it in my book even if the HARD drive was OK. I replaced the HARD drive with an SSD and the improvement of the performance is really great!

  By the way: I now use the HARD drive as external 2.5 USB enclosure HARD disk. It's quite good for backups and other stuff.

• My computer crashes without warning. No virus found Yahoo mail freezes

  computer crashes without warning. Run the virus scan, none detected. started at the same time. Worked well and good speed. started 3 days ago from gel.

  Seems to be worse in yahoo... Workes more with firefox is still slow in firefox and finally freezes uo. Reset is the only thing to do

  Hello

  1. have you made changes on the computer before this problem?

  2. do you get any error code or error message?

  3 are you facing the browser freeze only during navigation through Yahoo mail?

  I would suggest trying the following methods and check if it helps.

  Method 1:

  Start in safe mode with network and check if you are faced with the same question. If the same problem persists it then put the computer in a clean boot state, and check which program is causing this problem.

  How to troubleshoot a problem by performing a boot in Windows Vista or Windows 7:

  http://support.Microsoft.com/kb/929135

  Note: once you have completed troubleshooting, try the procedure described in step 7 to reset the computer to start as usual.

  Method 2:

  Try the steps in the following Microsoft article and check if it works.

  Optimize Windows 7 for better performance:

  http://Windows.Microsoft.com/en-us/Windows7/optimize-Windows-7-for-better-performance

  If you facing the Explorer freezing issue only with the Yahoo mail, then it would be best to contact Yahoo support for assistance.

  Support of Yahoo: http://help.yahoo.com/l/us/yahoo/helpcentral/

  Hope the information is useful.

• computer crashes, then try to restart and computer will not open properly he gets blocked on windows startup

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  Hello
   
   
  1. have you done any change in software on the computer lately?
   
  Check to see if the problem exists in Safe Mode, if the computer works as expected in mode without failure, then we can solve the problem in the clean boot state.
  Step A.
  See the article below for the procedure safe mode in Windows XP
  A description of the options to start in Windows XP Mode
  http://support.Microsoft.com/kb/315222
   
  Step B.
  You need to perform a clean boot to find the program that is causing and then disable or remove.
  How to configure Windows XP to start in a "clean boot" State
  http://support.Microsoft.com/kb/310353/en-us
  Note: When you are finished troubleshooting, follow the steps as explained in the article to reset the computer to start as usual.
   
  So I ask you to install the Windows Xp Service Pack 3 for stable performance.
  It improves the reliability of Windows by installing updates to software - new drivers for hardware and much more.
  http://www.Microsoft.com/downloads/en/details.aspx?FamilyId=68C48DAD-BC34-40BE-8D85-6BB4F56F5110&displaylang=en
  
  I hope this helps.

  Thank you, and in what concerns:
  Shekhar S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
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