My computer does not know that it has built in webcam.

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  Thanks for posting in the Microsoft Community Forum. Rest assured that we would do our best to help you.

  I suggest you to check if the webcam drivers are installed. To follow then the steps to make sure that the device is detected and drivers are installed properly.

  Method 1:

  Try the next fixit who detects hardware if it does not work.

  Hardware devices do not work or are not detected in Windows

  http://support.Microsoft.com/mats/hardware_device_problems/en-us

  Method 2:

  Step 1:

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  2. check if you can find Webcam in device manager, click with the right button on the dongle device and click on uninstall.

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