What should I do if my computer does not recognize that there is a device connected media player?

I have a toshiba laptop and everytime I try to plug in my iPod to download music, Media Player does not recognize that the device is there, to that effect, I can't sync the music on my iPod.

Hello

Thanks for posting your question in the Microsoft Community.

Is it recognized in Windows Explorer?

If your computer is having problems with a recently installed device or other hardware, try to use the hardware and peripheral troubleshooting tool to solve the problem. It checks the common issues of interest and ensures that a new device or hardware connected to your computer has been installed correctly.

Open the hardware and devices Troubleshooter to check if it detects anything:

http://Windows.Microsoft.com/en-in/Windows7/open-the-hardware-and-devices-Troubleshooter

I hope that helps!

If you need help on this problem or any question of Windows in the future let us know.

Tags: Windows

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