My computer has been rebuilt with 10 Windows installed.  Can I re-download my Acrabat Pro and how?

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• My computer has been infected with a virus by asking me to download windows xp for $59 virus software.

  original title: anti-spyware in Microsoft windows xp

  My computer has been infected with a virus by asking me to download windows xp for $59 virus software. Whenever I tried to load the antivirus software, or similar, I saw in the 'my windows task manager process windows' image or start whd.exe process name my software would be closed and a screen could come that had microsoft images etc on this subject. He asked me to sign up or enter my code', that I could download for $59. I managed to fix it myself, but before I did I sent an email to their 'support center' telling them that I was going to find and to make their visit for wasting my time! I put a contactable email address down and got one got a naughty response. Hello sorry, but there is no payments with your email. Please send me your e-mail to registration or transaction ID thank you and have a great day! email address * address email is removed from the privacy * who can I send this on, it was a scam and for someone who has no idea about computers, they would have to pay somethig to someone to fix it. enough of these people, they need to be stopped.

  Its fake. Follow this. It may be similar to the following

• I'm trying to upgrade a site from Muse and it keeps telling me that the site has been created with a different version of Muse. I have updated Muse and still can not access the site to make changes.

  I'm trying to upgrade a site from Muse and it keeps telling me that the site has been created with a different version of Muse. I have updated Muse and still can not access the site to make changes.

  Hi rgarden95,

  Can you please confirm the exact version of Muse, you open the file with?

  To check the version of Muse, please click Help-> on Adobe Muse CC.

  Kind regards

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• Computer has been set, photoshop cs6 disappeared! Can I get it back?

  My computer has been resolved and photoshop missing complitely. I downloaded it on 2 computers, cause it was 2lisences. The other is in my work. Is it possible to get it back to my computer at home?

  Follow please: https://forums.adobe.com/message/7870059#7870059

  (Double Post)

• My computer has been infected with "Windows Vista restore" what should I do to get rid of him?

  The fake security program Window Vista restore"scans my computer and tells me I have several hard drive errors.  It has blocked access to my computers system restore and defragment utility, appeared to 'clear' all my files (like images taxes) and I get the error pop ups telling me to turn off the computer because "hard drive failures.  When I click on cancel, x or anywhere on the box, the system stops.   When I restart, the same fake program starts begins to scan my computer again.  I tried running my Trend Antivirus scan and when the scan is about 99% complete, the fake program does not scan continue.  What should I do to get rid of him?  I'm asked to pay for an upgrade of the software, but have not entered my card number.  I'm afraid that my data has been hacked... including the loss of my photo albums.  I'm currently installing updates to windows on the computer.  Will he get rid of it?

  Hello

  do you mean Windows Recovery?

  read this:

  Windows Vista Recovery is a program of analysis and optimization of fake computer that displays false information in order to scare you into believing that there is a problem with your computer. Recovery of Windows Vista is installed via Trojan horses that display fake error messages and warnings of security on the infected computer. These messages will state that there is something wrong with the hard drive of your computer, and then suggests that you download and install a program that can solve the problem. When you click on these alerts, recovery of Windows Vista will be automatically downloaded and installed on your computer.

  Once installed, Windows Vista Recovery will be configured to start automatically when you log in to Windows. Once started, several error messages appear when you try to launch programs or delete files. Windows Vista Recovery will then prompt you to scan your computer, which will then find a variety of errors, he said, he can't fix until you purchase the program. When you use the defragmentation tool called it will specify that it should run in Mode safe and show then a background in Mode Safe false who pretended to defragment your computer. As this program is a scam do not be scared by buying the program when you see its alerts.

  Follow the removal instructions, including how to "unmask" your data

  http://www.bleepingcomputer.com/virus-removal/remove-Windows-Vista-recovery

• fsmgroup called sayinhg that my computer has been infected with spyware

  I had been contacted by twice saying that you had advised the (supposedly legitimate third-party provider you?) to call me as my computer ID showed that I had been infected with spyware + report fsmgroup error warning. I carefully allowed them remote access where they have ran spyware inf and demonstrated on a 1000 Trojans.  I said several times that I wasn't going to buy anything and they said that they were not selling anything and that they were working on your behalf for me rid of bugs that will eventually lead to my PC to hang with a blue and black screen. However, the only way to solve the problem was to buy a plan. When I refused to purchase the plan, they started the files removed from my spyware in location, despite my asking them to stop - I turned off my computer to stop. I asked them why they did not respect my wishes and they couldn't answer. The person said it had deleted the wrong file and then hung up.  I caused damage to my computer. I can see no longer the same disks and I thought that it had removed the demand of c: Windows drive | INF.  There still a lot of files in this folder (more than 1000) which have been reproduced with an extention. PNF.  Are these files malicious indeed, if yes, what can I do? Also it damage by deleting anything in this area. I ran Malwarebytes and found no errors.

  I am very concerned. Please can you help.

  Rosie

  Hello Rosieptrc

  It's like a scam. Please see the threads below regarding scams and how to prevent them. Thank you.

  http://www.Microsoft.com/security/online-privacy/phishing-symptoms.aspx

• My computer has been verified but I keep getting notices that my Security Essentials is NOT verified, how to fix this?

  I downloaded months ago security essentials and continue to periodically receive this msg. The program continues to work but I keep verity my computer and it is always checked again and again? Help, please!

  Hello, welcome. Please, check:

  ·         Run a full scan of MSE,

  ·         Download free Malwarebytes, update and perform a full scan;

  ·         Go start, those offered in search programs and files right click the gear services, run as administrator, type Yes or your Word as password, scroll down to Security Center to right tab, double click it and check if startup type is automatic (delayed start) close and click on restart at the top left.

  It can be caused also by too many applications running at startup, check, go to start, type msconfig on files and research programs, right click and run as administrator, yes or password, click on start to superior and see how many programs you have here. Rgds.

• A call unsolicited "Windows Care", indicating that the computer has been send messages to Windows, wanted access computer to solve the problem. Is this a legitimate call?

  Original title: I will take a phone call from "Windows Care" telling me that my computer was sending Windows messages.  He wanted to access my computer to solve the problem.  Is anyone aware of this company?

  Does anyone got a call from 213-221-3528 "Windows Care"?  I received a phone call from "Windows Care" telling me that my computer was sending Windows messages.   I had some problems with error messages saying that there is an unknown device on my computer.  The care Windows person wanted access to my computer to solve the problem.  I would not grant him permission until I have check this.  Everyone is aware of this company and it is legitimate?

  It is most certainly NOT legitimate.  There are a great many scams running right now, in many countries around the world, with similar claims. None of them believe.  Microsoft never call unless you called first and made arrangements for a recall to work.

• After the computer has been infected with virus win32/cutwail.BA computer is very slow at startup

  My computer is infected with this wirus and my wirus program can not take it away from the computer, it make the computer very slow at the beginning, what should I do?

  Hi Andersjohansson,

  Method 1: To fix the performance issue, follow the steps mentioned in the link below

  Optimize the performance of Microsoft Windows Vista

  http://support.Microsoft.com/kb/959062

  http://Windows.Microsoft.com/en-us/Windows-Vista/optimize-Windows-Vista-for-better-performance

  
  Method 2: if a Protection of resources Windows (WRP) file is missing or is damaged, Windows may not behave as expected. Auditor of file system (CFS) scan to fix all of the corrupted system files. To do this, follow the steps mentioned in the link below:

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

  http://support.Microsoft.com/kb/929833

  Method 3: Run Microsoft Security scanner (MSS) for any threat of remnant and try to correct

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  Note: Infected files can be deleted from your computer; There is a chance of data loss.

• Your company has never called a home residence to say that a computer has been infected with malicious malware?

  I just got a phone call from a person stating they are from Microsoft saying that my computer is infected. They asked me to run something and then they gave me a webiste to type. I was very tired and I asked for a phone number and she gave me 1-416-915-3536 or 1-800-500-44600 and ask Christine.

  Is - is this legitimate?

  Please notify.  Thank you... Bernadette

  It is a scam.  Whatever you do, don't let them get close to your computer.  MS does not have that kind of appeal.

  Good luck.

• Why because my computer has been infected by a trogan I can't change my background screenshots? Although bullguard restored every thing

  I had installed window security essentials. He told me I got a trogan virus and announced after other means of removal. Could not download the recommended. essentails so uninstalled and reinstalled Bullguard I bought a year ago. I ran the scan and they quarintined the trogan. I contacted bullguard to ask why they did this. They asked me to scan and send the results to them. To halfway through doing so the virus deleted all but the main icons on my descktop and all my files. I went into safe mode to be able to contact Bullgaurd so that they could take control of my computer. They worked very long and restored everything except my way to change the screen background images. I * contacted on this subject and tried to restore this program, but without success. I uninstalled Bullguard for this reason and installed the free version of A G V who maintains the computer free of viruses. Maybe you can advise what I can do to keep the background screen program? Hare JH.

  The free edition of SUPERAntiSpyware has a "Repair" function that may be able to fix this.

  http://www.SUPERAntiSpyware.com/index.html

  http://www.SUPERAntiSpyware.com/Webhelp/SUPERAntiSpyware.htm

• Error opening Task Scheduler: "task image is corrupt or has been tampered with. mcupdate.

  original title: Hello! When I open the task schedule that I get the following error, task image is corrupt or has been tampered with. mcupdate "windows vista home premium SP2" tried various solutions can help.

  cannot say exactly how much time I had this problem when I'm browsing I get windows does not quite agree FAQ

  and when I'm srolling on a website that the page will start to develop until you can't do anything about this page, I have to continualy do right click and update

  After a few seconds, I update again. I use norton 360,6 internet security and norton utilities, I do not know if what I am about to talk about has a prevalence.

  about 2-3 months, I bought Uniblue powersuite, is not thinking that he could not work along side norton360 and utility. I uninstalled Uniblue powersuite:

  as you know that uniblue accelerates, cleans your registry and defragments Tweeks your computer, as well as of other activities.

  I tried windows help and support guide to find a solution, probably do not know what are the things to try.

  can help you.  or it's back to factory reset!

  Hello

  I suggest you perform the steps mentioned in the link.

  task image is corrupt or has been tampered with. mcupdate

  Explorer Windows does not

  Important note: this response contains a reference to third party World Wide Web site. Microsoft provides this information as a convenience to you. Microsoft does not control these sites and no has not tested any software or information found on these sites; Therefore, Microsoft cannot make any approach to quality, security or the ability of a software or information that are there. There are the dangers inherent in the use of any software found on the Internet, and Microsoft cautions you to make sure that you completely understand the risk before retrieving any software from the Internet.

  Internet Explorer 9 is also compatible with Vista. If youstill would like to Uninstall IE9, follow the steps described in this document.

• my computer got my programs with a windows Media on it and goes straight to windows Media can not have.

  Thursday, my computer has my programs with a windows Media on it and goes straight to windows Media and cannot have. AllOf my prpgram go at it and I can't fix it. Hope you can help me.   Judy coleman

  Hello judyColeman,

  Please see the link below for more information about resetting the default file associations.
  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-windows_programs/all-programs-open-Windows-Media-Player-all-icons/22fbd395-35AC-41C8-82c1-cfeaa4fecb8d

  It will be useful.

• Our computer has been locked because of a scam of the Cheshire Police by telling us that we must pay a fee to get it unlocked. Can you help me?

  The page shows that his United Kingdom police which includes the service of Cheshire Police and the Metropolitan Police, in us saying that we have committed an offence and asking for £100 to unlock the computer.  If not paid within 72 days he will remained locked.

  Computer has been infected with malicious software.

  There is nothing to click to remove this page to completely turn off the computer.

  Can you help me, please?

  Thank you

  Heather

  Take a look at this site for some good information on the removal of virus/malware.

  http://www.selectrealsecurity.com/malware-removal-Guide/

  I hope this helps.

• AVG found that Windows\xreg.exe has been signed with a digital signature broken by Leader Technologies

  AVG found that Windows\xreg.exe has been signed with a digital signature broken by Leader Technologies. Is - this someinthg, I'd be worried?

  See you soon

  KF

  Hi KieranFitzgibbon,

  1. did you of recent changes on the computer?

  2. are you referring to the xreg.exe or ereg.exe?

  If his ereg.exe, then it is related to the registration of Logitech products.

  Method 1

  I suggest that use you the Microsoft safety scanner to remove the infections of viruses or malware to the computer and check if it helps.

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

   

  You can also use Microsoft Security databases to scan your computer

  http://www.Microsoft.com/security/PC-security/MSE.aspx

  Method 2

  If the previous step fails then I suggest that scan you SFC on the computer that would be a system file corrupt on the computer search and replace.

  The analysis may take some time, so be patient. Windows allows to fix corrupt or missing files it finds. If the information of the installation CD is required to fix the problem, you may be asked to insert your Windows XP installation CD.

  Description of Windows XP and Windows Server 2003 System File Checker (Sfc.exe)

  http://support.Microsoft.com/kb/310747