My computer keeps restarting and get a blue error screen
I am running Vista Ultimate on my computer. I recently had to reinstall the operating system and to update everything. Since last week, I had problems with my computer suddenly stop working and going to a blue screen with error 0x000000C5. I have not a clue what that means. Any thoughts on what could be the cause? More information is thus less to:
problem signature
Files helping to describe the problem (some files may be is no longer available)
Additional information about the problem
BCCode: c5
BCP1: 00000000
BCP2: 00000002
BCP3: 00000001
BCP4: 81B367D5
OS version: 6_0_6002
Service Pack: 2_0
Product: 256_1
Information about the server: 2c2c27f0-7a29-4b5d-8946-b27b35f5e4fd
Mini010210 - 02.dmp
SysData. XML
Version.txt
See a temporary copy of these files
Caution:
If a virus or other security threat caused the problem, open a copy of file can harm your computer.
Problem event name: BlueScreen
OS version: 6.0.6002.2.2.0.256.1
Locale ID: 1033
Hi RB1972,
Thank you for visiting the Microsoft Windows Vista Community. Try to use the Safe Mode and clean boot to resolve your problem. As referenced Kia, there may be a problem with a driver.
Please let us know if that helps.
Dena
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
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original title: blue screen problem
Hi, my computer has been restaring, and a blue screen appears.
I'm not so technical by nature, so I hope I can get a few step by step for how to solve this problem-if I can.
The message that I could find on the problem (s) are present:
Problemsignature
Problem event name: BlueScreen
The system version: 6.0.6002.2.2.0.768.3
Local ID: 1044
Files that describe the problem
More information about the problem:
Hey Mirjam Irene,
1. What is the error message on blue screen?
2. did you of recent changes on the computer?
3 when was the last time it was working fine?
4. do you have security software installed on the computer?
5. once the computer is restarted and the blue screen occurs?
Check if the problem persists in the safe mode and after back with the results.
Start your computer in safe mode
http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode
Restart the computer to return to normal mode.
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How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart unexpectedly
http://support.Microsoft.com/kb/958233
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What are the information contained in the logs of the event (Event Viewer)?
http://Windows.Microsoft.com/en-us/Windows-Vista/what-information-appears-in-event-logs-Event-Viewer
I hope this helps!
Halima S - Microsoft technical support.
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Hello
Our Office recently we are facing issue with as "DRIVER_IRQL_NOT_LESS_OR_EQUAL" error blue screen frequently in most of the laptop,
all the laptop with Win XP Pro-SP3 and Win 7 Professional.
* It causes while he was working on several browsers or applications.
* A few times everything by removing the Ac laptop adaptops, getting suddenly Bluscreen problem with the same error as "DRIVER_IRQL_NOT_LESS_OR_EQUAL".
My troubleshooting:
According to my Google search, I did the troubleshooting below:
* In format and re-install with fresh people with Win XP and Win 7 Pro system.
* Updated with the latest patches from Microsoft.
* Updated all hardware drivers of Lenovo
* We use Symantec Antivirus 11.0 client in all laptops, in this way, we had to also call with symantec and log the issue with them. but according to the confirmation of Symantec, it is not caused due to Version 11.0 Symantec
* According to lenovo support, we have changed the physical memory RAM.
After all troubleshooting done all too, we always get problem.
Error message:
A problem has been detected and Windows has been shut down to avoid damage
on your computer.The problem seems to be caused by the following file: halmacpi.dll
DRIVER_IRQL_NOT_LESS_OR_EQUAL
If this is the first time you've seen this stop error screen,
Restart your computer. If this screen appears again, follow
the following steps:Check to make sure any new hardware or software is installed correctly.
If this is a new installation, ask your hardware manufacturer or software
the Windows updates, you might need.If problems continue, disable or remove any newly installed hardware
or software. Disable the BIOS memory options such as implementing caching or shading.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options and then
select Safe Mode.Technical information:
STOP: 0X000000D1 (0 X 00000002, 0 X 00000000, 0X00000000, 0X00000008)
Halmacpi.dll - address 0x834257a0 base at 83422000 DateStamp 0x4a5bbf07 0 x
*****************************************************************************************************
A problem has been detected and Windows has been shut down to avoid damage
on your computer.The problem seems to be caused by the following file: SYMTDI. SYS
DRIVER_IRQL_NOT_LESS_OR_EQUAL
If this is the first time you've seen this stop error screen,
Restart your computer. If this screen appears again, follow
the following steps:Check to make sure any new hardware or software is installed correctly.
If this is a new installation, ask your hardware manufacturer or software
the Windows updates, you might need.If problems continue, disable or remove any newly installed hardware
or software. Disable the BIOS memory options such as implementing caching or shading.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options and then
select Safe Mode.Technical information:
STOP: 0X000000D1 (0 X 00000002, 0 X 00000000, 0X00000000, 0X00000008)
SYMTDI. SYS - address 0x8cf00023 base at 0x8ceef000 DateStamp 0x4ed7ca75
***********************************************************************************************************A problem has been detected and Windows has been shut down to avoid damage
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DRIVER_IRQL_NOT_LESS_OR_EQUAL
If this is the first time you've seen this stop error screen,
Restart your computer. If this screen appears again, follow
the following steps:Check to make sure any new hardware or software is installed correctly.
If this is a new installation, ask your hardware manufacturer or software
the Windows updates, you might need.If problems continue, disable or remove any newly installed hardware
or software. Disable the BIOS memory options such as implementing caching or shading.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options and then
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STOP: 0X100000D1 (0 X 00000002, 0 X 00000008, 0XB846D160, 0XB846D160)
igxpmp32.sys - address 0xb846d160 base at 0xb8265000 DateStamp 0x4e85e92a
*************************************************************************************************************
Please give us the solution to get out of this edition
Error logs:
https://SkyDrive.live.com/redir?RESID=B7400F7AC914BDC7! 104 & authkey =! AHh7MiYoqEYxme0
Hello
The Microsoft Answers community focuses on the context of use. Please join the professional community of COMPUTING in the TechNet forum below
http://social.technet.Microsoft.com/forums/en-us/category/windowsxpitpro
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I get the same code at startup until you mean? Stop: 0x0000007B % 20(0XF789E524,0XC0000034,0X00000000,0X00000000)
0x7B bug check code
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If the number of defective sectors continued to increase after using the procedure above several times, then you should replace the disk. If an important system file is written to a bad sector, you can corrupt the registry hives and lose the entire contents of the disc.
However if have run chkdsk you not see more new bad sectors, then the reader can work for you for years.
What is your computer brand and model? You have a Windows XP CD? It's a detail. Generic OEM or OEM brand copy. Suppliers of computers brand often give users a copy of Windows to a recovery partition. That applies to you?
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Get the Blue error screen when entering Sleep Mode
Original title: BSOD
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Hello
BSOD CAUSE tcpip.sys which is a component of Windows that means something else, he drove in error.
The question is usually the network drivers used and/or antivirus/antispyware/security programs.-----------------------------------------------------------------
Check this thread for more information using BlueScreenView, MyEventViewer and other methods
to troubleshoot the BlueScreens - top 3 responses (+ 1 other).We can analyze the minidumps if make you it available to the SkyDrive or another file
sharing sites.ZIP or download the content of the C:\Windows\minidump
Use SkyDrive to upload collected files
http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65-------------------------------------------------------------------------
Here are a few ways to possibly fix the blue screen issue. If you could give the blue screen
info that would help. Such as ITC and 4 others entered at the bottom left. And all others
error information such as codes of STOP and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.As examples:
BCCode: 116
BCP1: 87BC9510
BCP2: 8C013D80
BCP3: 00000000
BCP4: 00000002or in this format:
Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000It is an excellent tool for displaying the blue screen error information
BlueScreenView scans all your minidump files created during 'blue screen of death '.
hangs and displays information about all accidents of a table - free
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There are other causes.You can do mode if necessary safe or the Vista DVD command prompt or
Options recovery if your system is installed by the manufacturer.How to start on the System Recovery Options in Windows 7
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How to do a system restore in Windows 7
http://www.SevenForums.com/tutorials/700-system-restore.html-------------------------------------------------------------------------
Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN
Enter this at the command prompt - sfc/scannow
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generates cbs.log Windows Vista (and Windows 7)
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driver problems).Also run CheckDisk, so we cannot exclude as much as possible of the corruption.
How to run the check disk at startup in Windows 7
http://www.SevenForums.com/tutorials/433-disk-check.html-------------------------------------------------------------------------
Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
keyboard and mouse, as well as of other major device drivers.Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htmInstallation and update of drivers under Windows 7 (updated drivers manually using the methods above
It is preferable to ensure that the latest drivers from the manufacturer of system and device manufacturers are located)
http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.htmlHow to disable automatic driver Installation in Windows Vista - drivers
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx-------------------------------------------------------------------------
How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
quit unexpectedly
http://support.Microsoft.com/kb/958233Troubleshooting Vista Blue Screen, error of JUDGMENT (and Windows 7)
http://www.chicagotech.NET/Vista/vistabluescreen.htmUnderstanding and decoding BSOD (blue screen of death) Messages
http://www.Taranfx.com/blog/?p=692Windows - troubleshooting blue screen errors
http://KB.wisc.edu/page.php?id=7033-------------------------------------------------------------------------
In some cases, it may be necessary.
Startup Options recovery or Windows 7 disk repair
How to run a startup repair in Windows 7
http://www.SevenForums.com/tutorials/681-startup-repair.htmlHow to start on the System Recovery Options in Windows 7
http://www.SevenForums.com/tutorials/668-system-recovery-options.htmlHow to create a Windows 7 system repair disc
http://www.SevenForums.com/tutorials/2083-system-repair-disc-create.htmlHow to do a repair installation to repair Windows 7
http://www.SevenForums.com/tutorials/3413-repair-install.htmlI hope this helps.
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Original title: Page fault
I get a blue screen Page fault in non paged area... just above what it lists win32k.
I get this error when you create a new contact in Outlook or by using Firefox. I can use IE 8 without any problem. Do not know what is causing this problem.
LJ
Bug Check 0 x 50: PAGE_FAULT_IN_NONPAGED_AREA
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http://msdn.Microsoft.com/en-us/library/ff559023%28VS.85%29.aspx
Please copy the files of the dmp to the C:\Windows\Minidump folder first on your desktop, zip dmp all in 1 zip file and download the zipfile to your Skydrive [1] and post a link here, so that I can watch the discharges with the debugger and to see the cause of the accident.
André
"A programmer is just a tool that converts the caffeine in code" Deputy CLIP - http://www.winvistaside.de/
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I use McAfee Firewall as my firewall. Now when I try to turn it on, it continues for less than a second, then turns off. Firewall Windows also not be.
My computer rebooting in itself guard so I can't complete a virus scan. In one place, he suggested I have try in Safe Mode, but it didn't work (and he told me that it did not work because I couldn't connect to the internet). I tried "Safe Mode with networking" and he would not even let me scan.
Another thing, the last time that I tried to scan it got stuck on "Internet C:\Windows\SysWOW64A\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary / / Desktop.ini. This makes me think that this could be the problem, so I tried to get him to put the file in "VirusTotal. I was able to get to him before that I got the idea to put it in "VirusTotal" but now it won't let me and he says:
"You don't have currently not allowed to access this folder."
"Click Conitnue to have permanent access to this folder."
When I try to click on "Continue", it only ever through.
I tried to change the 'Owner' under 'Security' tab but it still doesn't work, so I can't check to see if the file is a virus.
Should I try to download a new antivirus program to scan my computer?
Sorry if this is in the wrong category. I have so many problems, it is not easy to categorize.
Uninstalling McAfee completely.
Do not use any product that claims to make your computer run better. Almost all of them are either false, themselves, an infection, or put your computer at risk. Delete everything that claims to be there to prevent the infections or pretends to make your computer work better, except for the singular than an antivirus product.
It is a controversial topic, but your choice of AV software may be something you want to take a 2nd look. I suggest you visit this website to get an idea of what AV software made the best work, depending on what type of user you are: http://www.av-comparatives.org/ is a non-profit that has been around for a long time and I hope that their results.
When you interpret these results, remember the difference between a product that detects 95% and the other 99% of infections, it is actually 5 times more likely to allow an infection.
I pick up after about 150 Windows PCs and I have more than 13 years. Until last September, the only AV software that I would allow my clients to use was Norton Antivirus. Note that this is not the same as any other product, Norton 360 or Internet Security. My clients rarely know infections.
Last September, Symantec (Norton owner) decided to no longer sell such a product. After much research, I decided on Bitdefender Antivirus 2015 +. I installed it on most of these PCs to date and has never been a problem, and it has been on a course of about 11 months now... It is a better product than Norton. It is also cheap. One of the things I love the most about it, is the silence and discretion. Especially if silenced you its function "portfolio".
My customers know that if they install any product of 'Internet Security', I won't work on their computers until it is deleted. Very well, I learned the hard way that other components of these products (other than the AV itself) IS causing more problems than any profit that they bring and work mainly by stopping the Windows component that does a very good job of this particular task still. The problem is that when I started to work on a computer with an IS on it, I could spend hours trying to diagnose the problem, only to find out that by taking the product of the IS, the problems have become much clearer and easier to solve. I think that the product of the IS actually hides the problem.
As I said, this is a controversial topic and you will find many different very strong opinions. I know that mine is based on a fairly large sample over a long period, and are consumers of consumer type Windows.
Please note. You should never have more than one protection software installed. Always make sure that you completely remove the firmware all protection before installing a new one. That contains software that may have come preinstalled on your computer when it's new
Totally impossible to delete most of all AV software simply by using the standard uninstallation tool Windows 7. Most of the majors also publishes a "removal tool" that gets the rest. If you do not completely remove it, it will cause very hard to understand and diagnose problems.
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How can I fix it? or what is wrong now?
Hi Stelana,
If I understand correctly, the computer turns off when you want to disconnect.
This behavior may be caused by this security software on the computer, or the computer might be infected with the virus.
To refine the question, I suggest you try the following steps:
Step 1: Disable the security software and test, follow the steps mentioned below
http://Windows.Microsoft.com/en-us/Windows-Vista/disable-antivirus-software
Note: Activate security software once it's all done.
Because this problem occurs after cleaning registry, critical registry keys may have been changed.
Some programs available for free on the Internet may contain spyware, adware or virus. Only download and install programs from software publishers that you trust. Even if the website, that you download the program trust, you must also trust the Publisher of the program. For more information, see when to trust a software publisher.
Please see the link below:
Registry cleaners are needed?
http://Windows.Microsoft.com/en-us/Windows-Vista/are-registry-cleaners-necessary
Step 2: Run a scan online for any threat and try to correct
http://OneCare.live.com/site/en-us/Center/cleanup.htm
You can follow the steps provided by Vincenzo Di Russo MVP to get rid of malware on your computer, please click on here.
Thank you, and in what concerns:
Ajay K
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.
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I get a blue error screen please help
Hello I am late to the federal Government without a lot of noise for a week before the Internet while browsing blue Bianda got down screen Dimming error yazacam soon his first seeing this error I tried to Vaari user the result of research on the internet and I did computer recovery however, frustration and mistakes so error continues in an elegant way the following figure = drıver_ırql_not_lessor_equal (rtwlane.sys) I have no knowledge on how to solve the error I am happy if you can help thanks in advance
Hey, @bykusss.
Looks like your card wireless Realtech driver is due to a malfunction, but you can try updating your driver... but I think that you may need to replace the wireless network card, it should be a hardware problem... If you have the guarantee that you can claim.
RealTek - downloads (search)
http://www.Realtek.com/downloads/Kind regards.
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