my computer starts and stops only

Hello

I have a Hp pavilion computer, I bought it 6 months ago. Last week, when I want to start it, it turns on but whan the hp logo comes on the screen, the pc stops alone and goes on alone too and that restarts.

I hope I'm clear in my explanation, thanks for the help

I'd like to request you to perform the procedure to solve the problem below:

Step 01. Turn off the computer

Step 02. Turn on the PC and keep pressing the F8 key

Step 03. Select "Safe Mode" in the early startup Option list

Note: Wait until you get to the Windows desktop

Step 05. Please remove unwanted startup items and uninstall unwanted applications

Step 06. Please reboot / restart your PC normally

Note: Incase if these steps don't work you can continue to troubleshoot the issue once again

Step 01. Turn off the computer

Step 02. Turn on the PC and keep pressing the F8 key

Step 03. Select "Last known good configuration" in the list of the early start Option

Note: Wait until you get to the Windows desktop

Step 04. Please remove unwanted startup items and uninstall unwanted applications

Step 05. Please reboot / restart your PC normally

Hope this helps, for other queries in response to the post and feel free to join us again

* Click on the star of CONGRATULATIONS on the left to say thank you *.

Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.

Thank you

K N R K

I work on behalf of HP

Tags: Notebooks

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