my computer was obsolete seriously hurt, after downloading the first update to it crashed.

the computer was not connected to the internet at about 6-7 years and when I finally hooked it up it worked very well was extremely happy until I tried to install my anti-virus if necessary. how he told me that I needed and the most recent version of microsoft service pack, mine was horribly outdated. I then clicked on update of windows and followed the instructions to a "T". how when the resart now or later came after you had finally download service Pack2 (which is no longer supported, but he still told me to download), I clicked restart now how it did as it was assumed, but when he started up everything was gone. programs, whatever it might be saved, * even the Start button and other options which will usually appear at the bottom of the screen disappeared. and I can't do but turning power by pressing the power button on and off. im getting seriously annoyed with my computer, correction with period of windows. and I must say the $60 fee to contact you to solve my problem infact your caused service does not me cheered in any way, shape, or form. slowly getting to the point of frustration in which breaking my piece of * and buy an Apple will actually give me more satisfaction, then get mine fixed. Please for the love of God, help me clean up the mess you made of my computer. -Greg Leach (seriously upset customer)

Hi GregLeach,

· What is the number and the model of the computer?

· The operating system was preinstalled on the computer?

· You have the Setup for the operating system disk?

Follow the steps in the link below and check if this may help: how to fix a computer that does not start: http://www.microsoft.com/windowsxp/using/setup/support/nostart.mspx

Tags: Windows

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