My computer was stolen
My computer was stolen, so I really need to know how to proceed. Could you please help me? It is urgent. Thank you
Hi Crissaleh,
Please contact our support chat: http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#ch to.
Kind regards
Romit Sinha
Tags: Adobe
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good day my computer was stolen and I don't know how do I recovered my photoshop, it was installed in line I have and I have payment thank you very much.
Download & install instructions https://forums.adobe.com/thread/2003339 can help
-includes a way to go to a page to download the Adobe programs if you do not have a disk or drive
-Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
-Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
-you will need to enter your original serial number during the installation for non-Cloud programs
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Hi, my computer was stolen along with my photoshop cs5 extended. I have my serial number, but I'm unable to download the program on my new computer. How can I install my program? Thank you
Please follow the steps below.
- Disable the software from the old computer. For more information consult Learn how to enable or disable Adobe apps.
- Install the software in the new computer.
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Hope this will help you.
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If you see an anomaly of counting activation, contact adobe for hourly pst support by clicking here and, when available, click on "still need help," https://helpx.adobe.com/contact.html and ask a county of activation reset.
Otherwise, How to open third-party developers not identified in Mac OS X applications ' Mac Tips .
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Hi, I bought Lightroom 6 months but my computer was stolen. How can I re - download it?
Hello
Please contact customer service in order to disable the activation on the stolen computer.
Then you a reinstall the software on your new machine.
Hope that helps!
Kind regards
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Hello, I bought Creative Suite Master in October 2014 and my computer was stolen from my car to that effect the license associated with this machine, therefore, is more accessible to me. You have a function to disable this computer with my purchase, so I can reinstall it on my newly purchased machine?
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Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <===>===> NOTE DAYS AND TIME
Don't forget to stay signed with your Adobe ID before accessing the link below
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Hi Tiffanie,.
Please contact customer serviceto obtain the deactivation request.
* Be sure to stay connected with your Adobe ID before accessing the link above *.
Kind regards
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Good afternoon
I bought my macbook in-store London´s Regent Street and went to visit Colombia. My computer broke down and so I went in an authorized Apple store, INext in Santa Marta. Here is their website: www.inextstore.com.co
On 27 January, after three months of waiting for a spare part (who said they originally would take a week or two to find), I was told the part couldn t be found, and they offered to buy me my computer. I said, I think about it but smelled something suspicious, and returned to the store a few days later to get my computer and the money back guarantee, when another Member of staff told me that it had been stolen on 16 January, that is before the day where they offered to buy my computer! This means that during ten days after the flight, they don't warn me the flight and even tried to hide from me. So, I realized that they had lied to me.
Whatever it is, they offered me a second hand computer to replace my only, but they want to keep the money I paid in advance for the repair, as they claim that my computer was not working. I can't trust them more that they have already lied to me, and they could give me a computer of second hand with no original parts. As of today, they still have the money I paid for the replacement part that never happened and I Don t have a computer.
Nobody knows, outside to report them to the authorities, if there is anything else I can do? I already wrote to Apple to let them know about the behavior of their authorized dealer, but any additional siggestions would be great.
Thank you!
It's very awkward, Zorba777. You talk about a country that does not have the kind of laws for the protection of consumers that you will find in the United Kingdom (or USA). And I imagine that the legal side would be difficult to implement, too. Anyway...
Advisor Apple was a good idea. Apple needs to know these things.
If you were there as a tourist, talk to their tourist Office.
If you have a receipt for any of this transaction and was assured, approach your insurers.
If this last road is taken, you must first report the matter as the theft to local police (and get a report number).
Your insurers will require the it.
Good luck.
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Apart from music imported from CD, you can re download since buy from iTunes for free > last download buy from the App Store, the iBookstore and iTunes Store
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I have a police report on the flight.
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