my computer won't let me change user

something wrong with my computer it says theres a download when I try to change username, but nothing is my laptop is a dell latitude d620.plz I need help

I can't deal with misspellings, but put everything in one sentence makes your answer very difficult to understand. That's what I think you mean, with my comments or answers online:

XP pro,

This is part of the answer.  What service pack is installed?  Right-click on desktop and select properties to see.

It's a reuferbished

Ok.  Was Norton or McAfee preinstalled by Dell when you guessed it?  Did you get any CD or DVD from Dell with the computer?  If so, please provide the full name printed on the face of the CD or DVD.

IM 13 so explain what details you need me to explain [and]

I will try.  Next time, try to put periods at the end of the sentences.  Put a line empty every now and then to keep things separate would also be useful

He fell (off)

I don't understand what you mean.  I want to ask you is if the computer had been physically removed, such as on the desktop.  If a computer has been dropped on the floor or otherwise physically affected, it is possible that some internal parts were same jarred loose or damaged.

ZoneAlarm, norton and mcfee (security) norton and mcfee are good expired zonealarm [and]

Have you installed ZoneAlarm before Norton and McAfee has expired?  What product ZoneAlarm is installed? ZoneAlarm makes at least 7 different products:
ZoneAlarm Extreme Security
ZoneAlarm Internet Security Suite
ZoneAlarm PRO Antivirus + Firewall
ZoneAlarm PRO Firewall
ZoneAlarm Free Antivirus + Firewall
ZoneAlarm Free Firewall
ZoneAlarm PC tune up

It is not an error mssge but when that I disconnect the rear of the screen turns black and a box of normal style of theme shows xp / indicates the user and it's like your song into something sorry for my spelling and you need a password and user name box is pre-populated with the user

You mean something like this?

If that's what you see, then simply click the mouse in the user name box and use either the DELETE key or BACKSPACE to remove the user name of your MOM or simply choose the name with the mouse and begin typing to replace them with your information. If you have a password for your account, enter it in the password box. Click OK.

The normal way to return to the home screen is the next (let know us if this does not work, there are other methods): start > Control Panel > user accounts

  • Select "change the way users log on or off.
  • Check the "Home screen" option
  • Click to select the check box use Fast User Switching
  • Click on 'Apply the Options'
  • The settings will take effect when you disconnect.

Tags: Windows

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