my crash report does not appear why?

Hello
I have a problem.firefox desktop browser is updated to March 22, 2015.in tabs 13.00.many afternoon were open.crash report before that firefox is closed.when I opened, the disappeared.there of tabs is the report of the crash at this address;
https://crash-stats.Mozilla.com/report/index/6d211342-26c8-475D-903e-eece62150322
I want to than the front legs to the update. I had this problem several times. HELP VERY URGENT! PLEASE...
ID: 6d211342-26c8-475d-903e-eece62150322
Signature: shutdownhang | msvcr120.dll@0xf5f0

Don't leave Firefox! Or if you already have, not to repeat it to the top!

If Firefox is running: Open the settings folder (AKA Firefox profile) current Firefox help

  • button "3-bar" menu > "?" button > troubleshooting information
  • (menu bar) Help > troubleshooting information
  • type or paste everything: in the address bar and press Enter

In the first table of the page, click on the view file"" button. This should start a new window listed different files and folders. For best results, change the View «Détails»

(If Firefox works do not, get this folder and paste the following text in the box run from the start menu by pressing Enter: %APPDATA%\Mozilla\Firefox\Profiles then double click in the folder named semi-randomly updated more recently there.)

In the window that launches, scroll down and double-click on folder sessionstore-backups . Save all the files here to a safe place, such as your Documents folder, if Firefox does not replace them. We may be able to use to recover your lost tabs.

In addition, if you return to the main floor of the profile folder, you can find some files sessionstore. Copy to the safe location as well.

Could you report what you found?

Note: If Windows hides the .js on your part file extension, you can change a setting so that you can see all the file extensions (this helps to rename files). This support article has the steps: http://support.microsoft.com/kb/865219 or http://windows.microsoft.com/en-us/windows/show-hide-file-name-extensions

The types of files that you can find among your sessionstore-backup files are:

  • Recovery.js: the windows and tabs in your Firefox session currently live (or, if Firefox is closed, your last session)
  • Recovery.bak: a backup copy of recovery.js
  • Previous.js: the windows and tabs in your last session in Firefox
  • Upgrade.js -build_id: windows and tabs in Firefox that was alive at the time of your last update session

Tags: Firefox

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