My Creative Cloud edition student and Professor (a year, paid in advance) is completed.
My Creative Cloud edition student and Professor (a year, paid in advance) is completed.
Because my credit card number was wrong and did not pay
How can I fix to refresh my membership?
Contact technical support-
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )
See also-
Manage your membership and your payment. Creative cloud
Tags: Adobe
Similar Questions
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Bought the Creative Cloud edition student and Professor (a year) and I am unable to access to this. Have followed the instructions for this up but Adobe Creative cloud will not in fact open to install selections.
White screen
https://forums.Adobe.com/thread/1249756
Does not open App | Wheels of progress turn continuously
https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-app-doesn ' t - open.html
Creative cloud Installer hangs
-
I get Creative Cloud edition student and Professor (a year) but when I download PS, Pr of Creative it cloud still shows I need to buy these applications, why is - this?
Please see the links below.
- Creative Cloud applications unexpectedly back in the test mode. CCM, CS6
- Applications creative Cloud back in test mode after an update until 2015 for CC
Also, make sure you use the right adobe ID to log in.
Hope this will help you.
Kind regards
Hervé Khare
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Creative edition Cloud student and Professor (a year, paid in advance)
Once downloaded the application cloud creative, to install any program in 2015 comes as shareware, but if downloaded as cs6 don't don't leave me as proof. there any restrictions with the manure of students?
Your subscription to cloud shows correctly on your account page?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If you have more than one email, you will be sure that you use the right Adobe ID?
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
I have the
Creative edition Cloud student and Professor (one year)
and I had to reformat my laptop and when I re-downloaded applications its saying I have a trial version? I had to pay monthly on almost 2 years for the plan. This means that I have to pay more to get the full applications?
You can try this link... Just connect and you should be fine.
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Hi I'm window7 user, I bought a creative cloud for students and teachers. but all the downloadable test app. That's why I tried 'buy now' button, "that assign the right to use" CC redownloading but "unlicensed" pop up. Help me.
Hi decoen,.
Your subscription is activate kindly try to disconnect from Creative Cloud app and reconnect.
Please consult Creative Cloud applications unexpectedly back in the test mode. CCM, CS6
It could be useful!
Rayyan
-
Doubt with creative cloud for students and teachers
Programs to include 'Creative Cloud for students and teachers' 'CC' correct?
I made the purchase, in the Launcher of programs 'CC' have the ability to 'Rate' and then 'buy', as if I had no license.
I can only get full access to CS6 products and lower.Can someone help me?
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
I bought the creative cloud for students and cannot access the document cloud.
Hello. I bought the creative cloud for students and cannot access the document cloud. I thought that it was part of the overall agreement, but it just says my trial has expired and does not allow me to do something. My payments were made. The only reason why I
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
I have a one year subscription for creative cloud for students and teachers and I installed it on my old MacBook Pro, but it broke, and I just bought a new. How can I transfer the CC package to the new computer?
No need to empty the trash after moving from opm.db to the trash.
Well, follow the procedure below:
Launch monitor activity and "Force quit" all processes associated with Adobe as creative cloud, CoreSync, AAMupdater, AAMupdater notify, demon Adobe Crash of the activity monitor.
Follow the previous steps again, but this time rename OOBE folder OOBE-old.
Then launch creative cloud app and check.
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Creative edition Cloud student and Professor (one year) query.
Hello Forum,
I bought the option "edition (one year) Creative Cloud schoolgirl and her teacher" end of 2013. It expired on August 19, 2014. I continued to pay for the cloud creative (until December 19, 2014), at a monthly price slightly increased. I'm about to restart my payment plan, and I would like to know if I can buy the student and personal edition, and how I would complete this transaction online?
Hi Ashley,
If you're still a teacher or and student, you are eligible for student and teacher for creative cloud edition purchse.
Pricing plans and creative Cloud membership | Adobe Creative Cloud
Thank you
Atul Saini
-
Creative cloud for students and devices / computer
Hello
I am a student who became passionate last year on photography and cinema, and I am considering buying the composition of the creative cloud for students. I would use the apps on my mac to University and my home mac and perhaps sometimes my iPhone or Ipad.
My questions:
1. on how many computers can I install apps?
2. If I install apps on 2 computers, can I install also on Iphone and Ipad apps?
3 adobe will keep a copy of the images and files I produce?
4. what happens to my files if I decide not to renew membership? I'll always be able to open and use files?
Thank you very much in advance for your help.
Isabelle
Hello
CC Adobe license can be activated on 2 machines using the same Adobe ID.
Reference: licenses and terms of use | Adobe
See also FAQ end-user license agreements
Kind regards
Sheena
-
Creative edition Cloud student and Professor (one year)
I bought this package thinking I'd get all 20 + apps he mentions in the creative cloud without having to pay anything extra or do trial period. Rather instead I got was considered for all applications. It is said in the announcement I would get access to all applications and I bull * in tests? What is this type of scam Adobe. Why couldn't have clarified you in the bundle that all we will have access to East trial unless we buy each application individually. Even in the little rules of letters or of the boot and other things should have been something written that all US students and teachers buy is testing for 1 month and pay for it for 1 year. Among all, why are you trying to rip off students who want to learn new things? I am now is my money back for the first month. It's only been 2 days and I am more disappointed with you guys. Please cancel my membership and return my money! I need to buy the book for my summer class and I'm not willing to pay for 11 months for the products that I won't even be able to use unless I lose another $ 50 a month. No thanks!
Try the #3 here:
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Hello world!
I mean sorry if this question seems very obvious, but I didn't know if Adobe Acrobat Pro is included is this package, I'd appreciate it if someone could answer this question. Thank you very much.
Kind regards.
In terms of pricing and membership cc | Adobe Creative Cloud it indicates clearly that
"Students and teachers get the complete set of Cloud applications and services at a special price creative."
Acrobat pro 11 is now available with CC.
Please refer to: http://www.adobe.com/creativecloud/buy/students.html
Concerning
Baudier
-
Creative cloud for students and teachers can be installed on both machines?
We try to understand what license to buy to our employees who need to install "at work" and "at home". License agreements are not available online anywhere where I can find... probably will appear after give us Adobe our credit card number.
In any case, there are the CC for the students and teachers users who have the software installed on both machines?
Thank you.
Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html
-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
-Windows or Mac has no importance... 2 on the same operating system or 1 on each
-
I have followed the instructions, checked my email because the ID Adobe and Adobe CC, assured that I would have access to full versions of adobe products, but still they are installed in the trial. I am currently using MacBook Pro.
Creative cloud download & install How do I activate/redeem Redemption Code CC Adobe
Hi Denzel,
Please see the below help documents:
Creative Cloud applications unexpectedly back in the test mode. CS6, CCM
Kind regards
Sheena
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