my creative cloud freezes
my creative cloud freezes as I want to open the Apps tab... it just turns and turns and turns but only shows apps. I have already uninstalled all Adobe applications, reinstalled creative cloud but nothing more happens...
Hello
Please check the help below document:
Does not open App | Wheels of progress turn continuously
You can also view the nets below where this issue has been addressed:
Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel
Creative Cloud Desktop App taped blue spinning wheel after update.
Hope this helps
Tags: Adobe
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My creative cloud freezes when opening
My creative cloud freezes on opening, where there should be some apps... instead, it freezes on what is behind it.
Thanks, but I already got to work but thanks for the quick reply
The game, 22:34, Jeff A Wright, [email protected], 9 October 2014 >
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Whenever I open a creative cloud application adobe (such as Photoshop, Flash, AfterEffects etc.) it takes so long to open, and then after a few seconds, it freezes and I have to close the application ("force quit"). What happens here? Thank you
If it's all programs of cc,
Uninstall (properly using the uninstall programs) all cc
clean through the use of the Adobe Creative Cloud cleaning tool to solve installation problems
Restart your computer
Reinstall the cc desktop application, https://creative.adobe.com/products/creative-cloud and use the app to install your programs of cc.
If it's only some programs of cc who are broken, reset their preferences-
Acrobat: https://forums.adobe.com/thread/1595848?start=0&tstart=0
Adobe media encoder: https://forums.adobe.com/thread/1713540
Legacy: http://helpx.adobe.com/after-effects/using/preferences.html
hearing: https://forums.adobe.com/thread/1079494
Bridge: https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge-windows.html
Dreamweaver: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html
Flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
Illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html
InCopy: https://forums.adobe.com/thread/526990
InDesign: https://forums.adobe.com/thread/526990
Lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html
Muse (mac): https://forums.adobe.com/thread/1246022?tstart=0
Photoshop: https://forums.adobe.com/thread/375776
Photoshop elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html, http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm
elements of first: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html
First pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html
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My creative cloud app Manager begins immediately the update when it is opened, and it freezes and never ends the update. So I'm not able to access anything whatsoever. How to stop the update process, or reload? I have to reinstall everything?
Hello
You have to just reinstall CC app. Please follow the steps mentioned below to solve this problem, depending on your operating system.
(Mac)
(1) close adobe all processes in the activity monitor (cloud Creative), synchronization of the base, CC, ccx, services for the desktop application adobe, adobe office, CIB Adobe updater AAM Broker service
2) navigate to the following locations and assign all permissions to the adobe folders to the current user. To navigate, click on go in the bar on then click goto... type/library/application support of / and then click OK.
(3) to assign the authorization right click on adobe folder and click on Get info... A window will open. Then click on the lock symbol to allow editing. Then click on sign + to add your user name. Then change read only to read and write. Then click gear icon on the bottom and click on apply to the elements included and click ok... Go to the next step then.
3) navigate to the location following support/adobe application and rename in oobe to oobe.old and aamupdator.old aamupdator.
(4) place you ~/Library/application support/adobe/oobe and rename in oobe to oobe.old and aamupdator.old aamupdator.
Cloud creative library and remove 5 open application).
(6) open utility library of the application itself and delete Adobe application manager and creative cloud
(7) install creative cloud from link according to https://creative.adobe.com/products/creative-cloud
(8) launch cc app and it should work properly
(Windows)
(1) close adobe all processes in the Task Manager (Core sync services for the desktop application adobe, adobe office, broker CIB Adobe updater AAM service)
2) navigate to the following locations and assign all permissions to the adobe folders to the current user. (Right click on adobe folder select properties then click on the Security tab, click on edit and select current user, that you are connected to, select full control, click on apply and then ok)
C: / / program data (to view hidden files to see this folder)
C: / / program files 86 x files / common
C: / / program files x 86.
C: / / program files common files
C: //program files.
Go to c:/programdata/Adobe and oobe and rename it oobe.old
Go to c: / / programfiles86x/common files/adobe/and rename the oobe oobe.old and aamupdator to ammupdator.old and delete the folder Adobe application manager
Go to c: / / Users/username/appdata/local/adobe/rename in oobe to oobe.old and aamupdator.old aamupdator
Go to Control Panel/Add or remove programs and uninstall cloud creative app
Install app creative cloud from link according to https://creative.adobe.com/products/creative-cloud
Run it and it should work.
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I have a Mac. My creative cloud will not update. Whenever I try to open photoshop its immediately blocked. Then the update appears and freezes. I had the problem concerns the month.
Hello
Please remove Creative Cloud app and Adobe Application manager using the-
Install the cloud creative app - https://helpx.adobe.com/creative-cloud/help/install-apps.html
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Is there a fault with upgrade 2.13.121 for the interface Adobe Creative Cloud? I want to check the updates of the program and update freezes at 5% - I have now tried 6 to 8 times to + 5 min once - it's over half an hour of my life!
Hi David,
Please check the help below document:
https://helpx.Adobe.com/creative-cloud/KB/Error_Code_2_failed_update.html
Kind regards
Sheena
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How to enter my redemption code? I have a Pro Surface. I bought the educational version of creative cloud. I can access the page where I enter my redemption code, but then everything freezes. I can't get into a single piece of information.
Hello
Please check the system requirements for creative cloud:-http://helpx.adobe.com/creative-cloud/system-requirements.html
To swap your redemption code, go to: https://creative.adobe.com/redeem
Make sure you connect with the adobe id that you will use with this page.
After that to download Creative Cloud App, go to: https://creative.adobe.com/products/creative-cloud
Let us know if this helps
Kind regards
Bani
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The creative cloud app freezes at startup.
Since the upgrade to 2015 my cloud CC app freezes up. I was able to see the valuation but had a few updates of windows install so I only have the first. then I went back to the cloud to upgrade and it freezes at the beginning with the star animation
Hi Hugo,.
Please, try the following steps:
(1) uninstall Adobe CC (https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html)
(2) restart the machine.
(3) install the latest Adobe Creative cloud version from the link: CC help | Creative cloud desktop
Sheena
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My 'creative cloud' application freezes and does not download update - 'Installation update' freezes '0% '
In fact, I went to:
www.Adobe.com/appsmanager/index.html
and uploaded CC Desktop App from there. Worked fine, thanks.
Dennis
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I have problems with Lightroom. I just downloaded the creative cloud with LR and PS PS works fine, but does not open LR. It is stuck on the license screen and freezes. Please notify.
reset your preferences-
Acrobat: http://help.adobe.com/en_US/acrobat/X/pro/using/WS58a04a822e3e50102bd615109794195ff-7feb.w .html
Adobe media encoder: https://forums.adobe.com/thread/1713540
Legacy: http://helpx.adobe.com/after-effects/using/preferences.html
Bridge: https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge-windows.html
Dreamweaver: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html
Flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
Illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html
InDesign: https://forums.adobe.com/thread/526990
Lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html
Muse (mac): https://forums.adobe.com/thread/1246022?tstart=0
Photoshop: https://forums.adobe.com/thread/375776
Photoshop elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html, http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm
elements of first: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html
First pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html
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Everytime I try to download the Adobe installer that's fine 95% full, and then it will say "launch creative Cloud" and then it will freeze. I tried to restart the download as Adobe said, and he did the same thing. Any tips to help me?
Uninstall anything cc which can be installed.
clean a http://www.adobe.com/support/contact/cscleanertool.html
then install the application of cc, Download Adobe Creative Cloud apps desktop | CC free trial Adobe
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Creative cloud fails to download. The Adobe Installer keeps freezing.
Hello. The first time I tried to download the creative cloud, the Adobe installer was nearly completed before freezing. I had to reboot the computer to cancel the installation and now when I try to reinstall it freezes near the beginning of the download.
This problem has been resolved after talking with Adobe support. I had an old operating system.
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Cannot install Creative Cloud desktop application. It freezes just at some point.
I have a brand new machine running Windows 8.1. I don't know much on the card, so if you need more information about my setup, please tell me where to find it.
I can't install the creative cloud desktop application. It freezes just at some point. I had this problem several months ago. I had a conversation with someone from Adobe, and they had no idea what it was. I then called and the phone was essentially passed around a person trying to figure out what it was. They took my screen, they tried all the stuff I've read in the forums. Finally, I asked for the highest in person at the office and that this person finds a workaround solution that worked for all these months.
However, now that I tried to update the desktop creative cloud application, the update froze about 40-50% each time, so I uninstalled the creative application of Cloud and then tried to reinstall. Now, I have the same problem that I had several months ago, where when I double click on CreativeCloudSet-Up, and he says it is downloading, it freezes quickly and it's there. No error message, it is there forever until I kill the process. I can't cancel it even properly.
I have very slow internet. I don't know if that has anything to do with it, but I was download all the CC apps directly on the internet, but since I pay close to $60 a month, I would really like the CC desktop application. I'm sick of every update manually on the download Web site.
I've read all the threads, empty or packed full of answers, and none of the suggestions seem to help me. Maybe I don't know what I'm doing, but I really don't think not that paying $60 a month should oblige me to play with a bunch of files and cleaners, etc.. I can't believe that this problem has not yet been resolved.
It might have something to do with my computer? Or my internet provider is blocking something Adobe? I have no idea and I'm honestly so frustrated. I just work every day and spend the rest of the night trying to solve this problem, and I'm sick of it. I call again, because it was a disaster last time. I've been on the line for more than 4 hours, and again, they didn't solve the problem correctly.
I am desperate and tired of this 100%.
Nothing? Is there no solution to my problem? Have no choice but to cancel my subscription? Software piracy Adobe would me much less worry than that, and this isn't the way it should be.
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My creative cloud will not download on my computer. It freezes at 5%
Basically what the title
Hey Jaye,
Please remove Creative Cloud app and Adobe Application manager using the-
Install the cloud creative app - https://helpx.adobe.com/creative-cloud/help/install-apps.html
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Hello
Please see:
Creative cloud app: updated installation: stuck at 2% Message "tries to connect to the server.
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