My 'creative cloud' application freezes and does not download update - 'Installation update' freezes '0% '

Similar Questions

• Adobe Creative Cloud window empty and does not ask for connection?

  I currently have three computers. A 2010 iMac, a Macbook Pro 2012 and a new Macbook pro 2014. I disconnected and uninstalled creative cloud of the iMac. After buying the new MacBook Pro (2014), I used the mobile 2012 to copy my user profile on the laptop latest (including Adobe applications and cloud creative). However, when I try to open a project from the external hard drive, that I worked out, I get this message:

  Adobe Application Manager is needed to solve this problem. However, it is missing or damaged. Please download and install a new copy of the Application Manager 'http://www.adobe.com/go/applicationmanager'.

  When I go to this link, I get a prompt to download creative cloud (No Manager applications). Of course, I redownload creative cloud and gives me the steps to install but once the creative cloud installation progress bar ends and CC open, the window is empty and I wonder not identify or anything. I can't access all projects or connect to my computer CC on this new account be.

  I deleted the file opm.db in the folder "OOBE" and I restarted the application. I uninstalled and reinstalled. I restarted my computer. I have tried everything for the last hours and made absolutely no progress.

  I'm pretty stressed about it than the projects I work on are time sensitive. Any help would be greatly appreciated as chat customer support just left me on hold for almost an hour and I have not found a solution in the forums.

  Thanks in advance.

  Mac migration (or Time Machine) does not always work with cloud programs

  Uninstall... to run vacuuming... Restart your computer... Reinstall

  -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

  -using the vacuuming after uninstalling and before reinstalling will usually help

  -http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

• Adobe Creative Cloud 2015 installed and does not work on my Mac

  I did the installation of the Adobe Creative Cloud 2015, as I predicted the program on a Mac Mini 2012 with Yosemite and start the empty application without open option window. Don't see the title (cloud creative) and the gear with the options icon:

  Help

  Open the window...

  Quit smoking

  I installed applications to perform upgrades do not appear. Creation icon is also displayed in grayscale in the menu bar of the operating system.

  Hi Jose,

  Please consult this document:

  https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-app-doesn ' t - open.html

  See this thread as well where similar issue has been addressed:

  Re: Empty opening creative cloud app

  Concerning

  Megha Rawat

• I'm trying to update my applications by using the desktop creative cloud application. I see not all the apps in the app tab, the wheel just spins in circles and nothing happens. Someone at - it ideas? I tried to uninstall the application and reinstall it

  Hello

  I'm trying to update my applications by using the desktop creative cloud application. I see not all the apps in the app tab, the wheel just spins in circles and nothing happens. Someone at - it ideas? I tried to uninstall office and reinstall, but it still has the same problem.

  See you soon

  Rachel

  Hi Rachel,

  You can follow the article: App does not open. Wheel of progress turn continuously to get your landline number.

  Let us know if the problem persists or not.

  Kind regards

  Yann Arora

• I installed the German version of Photoshop, now I need the version in English for some actions, that I bought. In Photoshop preferences is German and I can't change to English. I changed my Creativ cloud in English, but does not work for Photoshop. I do

  I installed the German version of Photoshop, now I need the version in English for some actions, that I bought. In Photoshop preferences is German and I can't change to English. I changed my Creativ cloud in English, but does not work for Photoshop. What do I need to reinstall Photoshop in English?

  Also if you wish, you can take back to the top of Presets, plugins... before uninstalling.

• I can't connect to my fortune via my creative cloud application manager. Does anyone have a solution?

  I can't connect to my fortune via my creative cloud application manager. Does anyone have a solution?

  I have the message: unable to connect to the server.

  This link may help: solve common problems of activation and deactivation of creative cloud.

  If not, please contact customer support

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

• update date and time for 3.6 numbers does not show the time and does not automatically update the date

  The 'update date and time"for numbers of 3.6 does not show the time and does not automatically update the date.  What should I do?  Thank you.

  Hi david,

  where do you find ' update of the date and time.

  Quinn

• Creative cloud day show and is not open

  Hello

  I installed creative cloud and then through this app, installed Premiere Pro. After complete installation, it is said to the place of the Open button. I tried all the solutions of this website,https://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html , including the cleaner Cloud application, but the problem still persists. The key is that the installed program is displayed in the Panel configuration, but not in all programs or in the Adobe folder in drive C. help, please. Here are snapshots of creative cloud and

  Control Panel

  

  I hope that someone will be able to solve my problem. Thank you.

  Hello

  Please try clicking on ' Check for Updates App "under the gear icon in the desktop creative cloud application.

  If this does not help, please try to uninstall the creative Office Cloud app using the directions and the uninstaller available here: uninstall the Adobe Creative Cloud desktop application. You don't need to uninstall your other apps, just the desktop application. Once the creative cloud desktop application has been removed by using the uninstall program, please reinstall according to these instructions:

  FAQ: How to download and install the Adobe Creative Cloud Desktop App?

  FAQ: How to download and install creative cloud applications?

  You can also make reference to: 2015.1 update fails to?

  Creative Cloud Desktop shows installed Lightroom when it is not and will not upload.

  Let us know if this helps!

• Creative cloud photography adobe - photoshop does not start

  Hello

  I'm subscribed to Adobe creative photography of cloud. I can install the software (I especially need photoshop) in the creative menu cloud on my Mac, but when the application is downloaded and installed, it does not open. I have a window remains that appears and says that I am not a Subscriber...

  Is this normal?

  Is not the subscription to creative photography cloud adobe allow me access to photoshop? Or I have to buy the software alone?

  Hello

  Please see the below help documents:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

  Kind regards

  Sheena

• Uninstalled creative cloud; Why CS6 apps does not open?

  I cancelled my Creative Cloud 2014 subscription two weeks ago. Wanted to just use CS6 apps rather (Photoshop, InDesign). At that point, they still opened fine. But every day, Adobe sent a message of RENEWING YOUR SUBSCRIPTION, huge, boring box. So I tried to uninstall CC2014: both the apps and the CC Manager. Apparently, it was a mistake. Because now these CS6 apps won't open; Instead, I get a RENEWED YOUR SUBSCRIPTION box that directs me to the subscription manager to renew the creative cloud.

  
  

  So I tried to reinstall the program to uninstall creative cloud for re - uninstall. Did not help. I tried to use the cleaner creative cloud. Did not help. Even reinstalled CS6 from the original CD. These applications will not always be open. I have to assume there is some software glitch - a few rest line coding, perhaps, of a bad uninstall - blocking audit for CS6 on the Mac.

  
  

  What can I do to get these apps CS6 to open? They open fine on my Mac for backup. Then of course, there is a small problem that I need to correct on my primary iMac.

  Please check if it works for you:

  'Renew your membership' message when you start an Adobe Creative Cloud application

  Concerning

  Stéphane

• Creative cloud keeps restarting so can not download the trial app CC

  10 Windows, i7, 256 GB SSD processor, download speed currently between 30 and 40 Mbit/second.

  When I try to download InDesign trial happens to 25 or 30% full and creative cloud downloader restart, killing the download. I get this message:

  

  I can't uninstall and reinstall because she refuses to uninstall it, saying: I have apps that need it. Maybe it's because I'm on a 30 day trial of Adobe Framemaker 2015. I guess that even if I bought the CC, I wouldn't be able to install it. When I try to reinstall it, it starts just the creative Cloud already installed application.

  What should I do?

  Thank you. -Steve Zaslaw

  Moving to the cloud creative download & install

  Hello Stephen,

  Please follow the steps below:

  Uninstall Adobe Creative Cloud Control Panel application.

  Step 1:

  Open the c: drive and navigate to C:\Program Files (x 86)------\Adobe "common files".

  Open the Adobe folder and delete folders named Adobe Application Manager and OOBE.

  Step 2:

  Navigate to C:\Program Files (x 86) \Adobe.

  Open the Adobe folder and if necessary remove Adobe Creative Cloud folder. [* important]

  Step 3:

  Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.

  Type below command and press the enter"" key.

  AppData

  Then go to the Local > Adobe.

  Open the Adobe folder and delete folders named AAMUpdater and OOBE.

  Step 4:

  Click on the link of shot and download Adobe Application manager and install the same:

  http://download.adobe.com/pub/Adobe/creativesuite/CC/Win/ApplicationManager9.0_all.exe

  Once the installation is complete, double-click the launch of Adobe Application Manager on the desktop icon.

  It will start the update process and is updated for creative cloud application.

  Hope that helps!

  Kind regards

  Sheena

• Hey, I just bought an Adobe Creative Cloud Abo, but I can not download anything

  Hey, I just bought an Adobe Creative Cloud Abo but I can't download anything.
  I'm using Firefow browser on Windows PC. Whenever I have klick on 'Download' there is an Error Message called: "there is a problem, try later or call the Customur Service."
  Please help me!

  Hi,

  Please try to download the application directly via the link below:

  Direct download links of Adobe CC 2015: 2015 creative cloud release | ProDesignTools

  Kind regards

  Sheena

• Creative cloud is installed but does not work. It is impossible to make the log in and out of the cloud

  

  If you have bad to start the creative Cloud Desktop application and the application shows a spinning wheel of progress or a blank white screen (or otherwise does not open), try the solutions below in the order. If a solution works, you don't need to try the next solution.

  Does not open App | Wheels of progress turn continuously

• Hello! Can someone help me with the applications in the creative cloud? the page does not, always flying blue. Thank you.

  I have Can´t run the app page in the creative cloud, it always keep the blue wheel so I have access to my applications can´t. What can I do? Thank you!!

  Adobe Creative Cloud desktop application does not open or shows a spinning wheel of progress

• Creative Cloud Desktop App (Mac) does not load

  I have updated for Mac OS X El Capitan 10.11.1 a while a go and the application of Office CC began to turn does not. Now I am unable to sync my photos from Lightroom on Mac and iPad, I could not sign in my account in Lightroom CC.

  Looks like the icon in the menu bar (medium grey I'm not connected):

  

  And when I clicked it, the window looks like this:

  

  I guess that means it loads, but this process should normally take only a few seconds, but it takes hours and days on my Mac. I have been using Google DNS (8.8.8.8) on my network because my position is subject to pollution of DNS. I tried to go back to my default DNS, but it has not changed the answer. Ideas and instructions would be helpful, thanks!

  Hello

  Please check the help below document:

  Does not open App | Wheels of progress turn continuously

  You can also view the nets below where this issue has been addressed:

  Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel

  Creative Cloud Desktop App taped blue spinning wheel after update.