My credit card was billed on 17/02/2016. My plan does not expire until 17/07/2016?
Please have support back to me.
Hi Judyb35700734,
We will be happy to help you, but before that, there are a few information such as:
Which product you have purchased a subscription/membership?
What is the exact error message/code if you found one?
What operating system you are using the version?
I saw your Adobe ID (email address), you used to post here on the forums and I couldn't locate any subscription/membership for which you have been charged the 17/02/2016.
If you have any subscription purchased, then it might be on a different Adobe ID (email address) try to use to log in to your product. See, connect and disconnect to activate Cloud Creative applications
Tags: Adobe
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< re-titled by host >
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