Error: "your credit card was refused.

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• My payment deals due to a billing address error. "The billing address does not match your credit card information" or something like that. I can help with this?

  A month ago I started my trial version of CC. Immediately, I wanted to start my subscription. But even at the time my payment would not cross. I talked to your support by phone and got an e-mail link where I could fill my credit card information. The Defender said that as soon as Adobe has solved the technical problems (because saw it on the computer my billing address information was correct), he could enter the info for me.

  Now, I'm sitting here, without a work permit and still get the same message "the billing address does not match your credit card information.

  Contact technical support during business hours - for the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

• I ended the trial of recovery vista window and the credit card was not credited back

  I ended the trial of window vista recovery program has been removed from the computer and my credit below was not credited back

  Hello

  Windows vista recovery is Malware

  Contact your credit card company

  Read about it

  Windows Vista Recovery is a program of analysis and optimization of fake computer that displays false information in order to scare you into believing that there is a problem with your computer. Recovery of Windows Vista is installed via Trojan horses that display fake error messages and warnings of security on the infected computer. These messages will state that there is something wrong with the hard drive of your computer, and then suggests that you download and install a program that can solve the problem. When you click on these alerts, recovery of Windows Vista will be automatically downloaded and installed on your computer.

  As this program is a scam do not be scared by buying the program when you see its alerts.

  read removal steps below to make sure that it is totally deleted

  http://www.bleepingcomputer.com/virus-removal/remove-Windows-Vista-recovery

• I bought storage additional iCloud and even if my credit card was charged no extra storage has been made available.

  I bought storage additional iCloud and even if my credit card was charged no extra storage has been made available. Anyone with similar problems? Please notify.

  < re-titled by host >

  Hi cyspider,

  I understand that you have purchased storage additional iCloud and your credit card has been charged, but you do not see that the storage has been added.  Have you received an email from Apple regarding this purchase?

  The first thing I would say is to restart your iPhone.  Then tap general > storage & use of iCloud.  In the iCloud section, the amount of 'Storage' has changed?

  If the Total storage has not been updated, the link below will put you in touch with the assistance of the iTunes store team.  They will review your account with you and take measures to solve the problem.

  Get help with an item purchased from the iTunes Store or App Store, Mac App Store and iBooks Store

  Downgrades and upgrades storage iCloud

  Take care

• Why have charged your credit card but no itune purchase.

  Why have charged your credit card but no itune purchase.

  Please explain.

  Your card has been charged?  If so, look at your purchase history.  If you still believe that there is an error, then contact support for iTunes.

  It could also be this:

  Any payment holds card authorization in the iTunes Store - Apple...

• Credit card was stolen. How can I pay for storage iCloud with Tunes gift card?

  Credit card was stolen. How can I pay for storage iCloud with Tunes gift card?

  Buy the card normally and wait for it to be loaded.

  (139690)

• Music apple deducted from your iTunes account before charging your credit card?

  Apple music using your iTunes account before charging your credit card?

  Yes.

  (137730)

• I received the following email:-Dear Ian Mackenzie, it is a reminder that your Adobe ExportPDF account will automatically be renewed within 30 days and your credit card will be charged.  If you do not want your subscription to be renewed automatically, yo

  I received the email.

  "

  Mr. Ian Mackenzie,

  It is a reminder that your Adobe ExportPDF account will automatically be renewed within 30 days and your credit card will be charged.

  "If you don't want to automatically renew your subscription, you can change your account settings by visiting: http://www.adobe.com/go/acom_my_subscriptions_en "

  As I is no longer necessary thiks installation can I ask you to cancel my subscription with immediate effect.

  Thank you

  concerning

  Ian Mackenzie.

  Hello

  I order the devil automatic renewal please see this KB doc. turn off automatic subscription renewal.

  Kind regards
  Nicos

• My credit card was charged but I can't download the purchased software.

  My credit card was charged at 09:32 amounting to RM1860. But I can't download the purchased software. And I do not have a tracking number. Help, please.

  After you contact adobe by CAT, problem solved. Thank you.

• Update error message-credit card address does not match.

  I'm trying to update the credit card on my account. Adobe keeps giving me an error message. It is said that the address does not match. I tried several cards that work on other sites. I called and talked to people several times. No idea what I can do. I have a month until my creative cloud runs. I tried to update the map for more than a month. Many calls and emails.

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

  Providing all the information, I have, because you really need Adobe to fix this problem

  Ensure that EACH DETAIL is the same in all places, you enter your information

  -in how to spell and punctuate the parts of your name and address

  A few changes/Verify account https://forums.adobe.com/thread/1465499 links that can help

  -Credit card https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-cr creative - cloud.html

  -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  -e-mail https://forums.adobe.com/thread/1446019

  -http://helpx.adobe.com/x-productkb/global/didn-t-receive-expected-email.html

  -html http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.

• To change your credit card problem

  Im trying to change my credit card of VISA at my new Eurocard Corporate, but I only get an error message.
  You don't accept Eurocard Corporate?

  Best regards
  Tommy Olsson

  Hi Kadesjos,

  Please go through the following link for information on cards accepted by Adobe.

  ml http://helpx.adobe.com/x-productkb/Policy-Pricing/Adobe-stores-Online-Order-Payment-FAQ.HT

  This will help you in the choice of the map to the right.

  Kind regards

  Baudier

• Extra charges on your credit card bill, could be the reason for currency exchange

  Hello world

  In all games, they list all items priced in Canadian dollars, but when I buy them, it shows much higher prices on my credit card bill.

  For example, if the item is 70 CAD, will become 90 CAD on my Bill. I guess it is converted to U.S. dollar, then convert back to Canadian dollar.

  I double checked that the price of these games is the same as all Canadian users.

  Can someone help me with this problem please?

  Thank you.

  Sales tax?

• My credit card was billed on 17/02/2016.  My plan does not expire until 17/07/2016?

  Please have support back to me.

  Hi Judyb35700734,

  We will be happy to help you, but before that, there are a few information such as:

  Which product you have purchased a subscription/membership?

  What is the exact error message/code if you found one?

  What operating system you are using the version?

  I saw your Adobe ID (email address), you used to post here on the forums and I couldn't locate any subscription/membership for which you have been charged the 17/02/2016.

  If you have any subscription purchased, then it might be on a different Adobe ID (email address) try to use to log in to your product. See, connect and disconnect to activate Cloud Creative applications

• Credit card was hit twice, cause stock adobe site got frozen

  No customer service help?, I tried to reach everywhere and I don't have a way to contact them

  Hello Carlos.

  Please contact customer service to solve your problem.

  EBQ

• Cannot use my credit card, it shows the decline. What should I do next step?

  I tried to update my applications, unfortunately it could not be updated and it ask me to verify my billing information. I checked and it said that my credit card was refused. Check with my Bank, they say that my credit card works fine... So wondering what will become of my apple ID? I hope someone can solve my problem...

  A card having a chance to be accepted it must be registered with the same name and address (including the format and spacing etc) that you have on your iTunes account and have been issued by a bank in the country where you (and therefore the country that is on your iTunes account). If your card is and that your bank is not the decline for use with iTunes, then you have another card you could try?