my desk top has a virus and I lost total control of my desktop at the top of the page

ORIGINAL TITLE: I need serious help

my desk top has a virus and I lost total control of my desktop, when I restart my computer my keyboard won't let me use the F8 key. I bought an adapter PS\2 and still nothing, my mouse unplugged... When I was able to access my profile before he started that go all wonky random letter would appear in my search bar, or if I connected Internet, as soon as google would startup load, it was as if my keyboard was possessed. the google box would be filled with random letters?

The thing is, it was not even 2 months ago the same thing! I took my turn 'Squadron of the tech' intro and they said that it (the virus) had been removed. The only sites I go to hotmail is to check my messages, I empty my spam unless I'm expecting something once in a blue moon, I'll go on fb... so I don't see how I caught the virus back. When I finished my computer I log out and do not let my internet race. I just want my baby difficulty... I went to the explicit memory, and they said that it would cost me $ 700 to erase and reinstall the window? is it really necessary?
Oh ago one of my friends wrote the code for my computer? or set up anything in the BIOS thingy? then when the windows recovery screen appears the white bar does not move when I use the two sets of arrows. the only button that works is to remove
Help, please
At soon DuckieLips

On Wednesday, May 9, 2012 04:33:03 + 0000, DuckieLips wrote:

The thing is, it was not even 2 months ago the same thing! I took my turn 'Squadron of the tech' intro and they said that it (the virus) had been removed.

"Squadron of the technology? Do you mean the Geek Squad?

If Yes, let me point out that, in my opinion (and that of many others of)
We here) Geek Squad (and any similar big box store) is amongst the
worst possible sources for the repair of computers, maintenance, tips, etc. In
the future, if you need help, bring the computer to a smaller local
store.

If you're still having problems, I would not at all be surprised if
they were caused by the Geek Squad. But tell us what virus you had.
And how did you know you had it? What antivirus do you use,
and why the anti-virus program does not remove the virus?

Ken Blake, Microsoft MVP

Tags: Windows

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