My firefox crashes! Can anyone help?
I tried to reinstall several times, safe mode, hardware accel, reset firefox. But still, it crashes every few minutes and I get the message "sorry firefox crashed" and the option to send a report and restart/quit firefox
You have also other malware causing accidents for scans with multiple and fully implemented to date tools. In the future try to get comments from the software AND download sites before blindly downloading software.
For example, you have sprotector an addon recently blocked, (* at least blocked for Windows 8 Firefox).
Please post saying what you have tried and how you will.
I wouldn't say you are trying manual hacks or changes to the Windows registry. (Once rogue files are removed any residual registry entry normally will not hurt.)
Sometimes a problem with Firefox can be a result of malware installed on your computer, you may not be aware of.
You can try these free programs to search for malicious software that work with your existing anti-virus software:
- Microsoft safety scanner
- MalwareBytes' Anti-Malware
- TDSSKiller - AntiRootkit utility
- Hitman Pro
- ESET Online Scanner
- AdwCleaner: (for adware)
- Free Kaspersky Security analysis
You must use multiple and up-to-date tools as they will not all be the same things.
Microsoft Security Essentials is a good permanent antivirus FREE for Windows 7/Vista/XP, if you do not already have one.
More information can be found in the article troubleshooting Firefox problems caused by malware .
Forum of the cross of character references
- Reports of incidents for your CrashIDs bp-97655a20-d5bc-4059-ba59-8ac7b2140124, bp-1aef47d8-fa65-4ead-9e33-204092140124...
- Signature sprotector.dll@0xb343f accident
- Related bugs
Bug 957258 - crash in sprotector.dll@0xb343f
* Bug 792541 - asked to block DLL: sprotector.dll
Tags: Firefox
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You try to uninstall Firefox to solve the problem you are having, or to stop using Firefox for good? I can probably help you with your problem, if you wish.
To solve your problem, the first step is to download the latest version of Firefox, 15.0.1. Download and install from www.getfirefox.com. You don't have to uninstall your current version before installing this one.
After doing this, reboot your PC, Firefox works better now?
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Clings in the key on the keyboard? Wired or wireless keyboard?
Try to run this program, copy and paste the result in a response. The program was created by Etresoft, a regular contributor. Use please copy and paste the screenshots can be difficult to read. On the screen with the Options, please open Options and tick the boxes in the bottom 2 before the race. Click on the button "Report share" in the toolbar, select "Copy to Clipboard" and then paste into a response. This will show what is running on your computer. No personal information is shown.
Etrecheck - Information System
Restart your computer, hold down the option/alt - P - R keys command before the gray screen appears. Continue until you hear the startup chime for the second time.
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This problem may be caused by an extension that is not working properly.
Start Firefox in Firefox to solve the issues in Safe Mode to check if one of the extensions of the origin of the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > appearance/themes).
- Makes no changes on the start safe mode window.
- https://support.Mozilla.com/kb/safe+mode
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Try this Fixit
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http://support.Microsoft.com/mats/windows_media_player_diagnostic
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Follow the instructions given in this thread on the creation of a new profile
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I'm unable to install Adobe Reader on my system windows 7. I get an error of initialization of application. I tried to install with Inernet Explorer, Chrome and Firefox, and I get the same message on all three. I was getting an error missing telemetrydll when you try to view the PDF files and I was tasked to uninstall Adobe Reader and then reinstall. Now, I have no Adobe and am unable to reinstall. Can anyone help?
Hello
Download the cleanup tool to remove the traces of the reader.
Download Adobe Reader and Acrobat cleaning tool - Adobe LabsWhat version did you tried to reinstall?
Once removed check the following link to reinstall the drive.
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Adobe Creative Suite cleanup tool
helps resolve installation for CS3 thru CS6 and creative cloud problems
http://www.Adobe.com/support/contact/cscleanertool.html
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You can also download the demo version of the software through the page linked below and then use your current serial number to activate it.
Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.
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Start Firefox in Safe Mode to check if one of the extensions (Firefox/tools > Modules > Extensions) or if hardware acceleration is the cause of the problem (switch to the DEFAULT theme: Firefox/tools > Modules > appearance).
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- https://support.Mozilla.org/KB/safe+mode
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Create a new profile as a test to see if your profile is the source of the problems.
See "create a profile":
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Thank you...Clear the cache and cookies from sites that cause problems.
"Clear the Cache":
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'Delete Cookies' sites causing problems:
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- https://support.Mozilla.org/KB/safe+mode
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Greetings!
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Hello
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