My firefox crashes! Can anyone help?

I tried to reinstall several times, safe mode, hardware accel, reset firefox. But still, it crashes every few minutes and I get the message "sorry firefox crashed" and the option to send a report and restart/quit firefox

You have also other malware causing accidents for scans with multiple and fully implemented to date tools. In the future try to get comments from the software AND download sites before blindly downloading software.

For example, you have sprotector an addon recently blocked, (* at least blocked for Windows 8 Firefox).

Please post saying what you have tried and how you will.

I wouldn't say you are trying manual hacks or changes to the Windows registry. (Once rogue files are removed any residual registry entry normally will not hurt.)

Sometimes a problem with Firefox can be a result of malware installed on your computer, you may not be aware of.

You can try these free programs to search for malicious software that work with your existing anti-virus software:

You must use multiple and up-to-date tools as they will not all be the same things.

Microsoft Security Essentials is a good permanent antivirus FREE for Windows 7/Vista/XP, if you do not already have one.

More information can be found in the article troubleshooting Firefox problems caused by malware .

Forum of the cross of character references

  • Reports of incidents for your CrashIDs bp-97655a20-d5bc-4059-ba59-8ac7b2140124, bp-1aef47d8-fa65-4ead-9e33-204092140124...
  • Signature sprotector.dll@0xb343f accident
  • Related bugs
    Bug 957258 - crash in sprotector.dll@0xb343f
    * Bug 792541 - asked to block DLL: sprotector.dll

Tags: Firefox

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