My Firefox is unable to synchronize information

My computer had a synchronization of the former for another account. I forgot the password, so I had to restore and synchronize everything again. But whenever I restarted computer or Firefox, I was received the same yellow error at the bottom of the screen that ' Sync has encountered an error during synchronization: wrong name or password. " Synchronize automatically retrying this action. " But he was not retried this action and I was signing every day. I read a lot of information on the subject and discovered I had an another computers synced to the same account, I have to update it or I wouldn't be able to synchronize anything. Cause I don't have the opportunity to Update Sync on another computer, I decided to create another account synchronization. But unfortunately, I still have this error yellow whenever I restart the browser, even this account is new. Please, help me! This situation is very annoying! Thanks in advance!

MacBook pro, OS X 10.9.5 Mavericks

In case of problems with synchronization, you can try this:

Disconnect from Sync and reconnect to synchronize again.

You can sign out of synchronization by clicking the e-mail address in the "3-bar" Firefox menu button in the drop-down list or go to "Options/Preferences > Sync.

Delete the signedInUser.json file in the Firefox profile folder and delete the folder of the armor (Sync was formerly known as Weave).
Delete an existing entry on the chrome://FirefoxAccounts in the Firefox password manager.

  • Firefox > Preferences > Security: passwords: "saved passwords" > "show passwords".

If that is not enough then delete the prefs.js file to reset the prefs and may also remove the file compatibility.ini to reset the profile.

You can use this button to go to the current Firefox profile folder:

Delete and re-create the FxA account or change the synchronization password.
Can you connect to the sync via this page account?

Tags: Firefox

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