My free trial version of Adobe Muse don't download.
I want to download the free 30 day trial of Adobe Muse for a school project, but when I connect to my Adobe account and click on the free trial version download, it says "Adobe Muse is downloading now... "but nothing downloads. The screen does not change, there is no loading bar and nothing appears as a download/files downloaded programs. I used different free trials of Adobe before and had no problem, and this is the first time something strange happened on this account. Someone knows what to do to download? I've tried refreshing or closing and re-opening the page and go through the steps to download again, but nothing is changing than anything and I can't find anything on Google.
Hi Anne,.
Please, try these steps and see if it helps:
1-force Quit all Adobe related see process activity monitor in the same order, use the monitor activity on your Mac - Apple Support
- Cloud of creative,
- Synchronization of the base,
- CC library
- CX process
- Office Adobe services,
- Broker IPC in Adobe, Adobe Crash demon
2-go to: Finder > Applications > utilities > Adobe installer > uninstall Adobe Creative cloud (if problems uninstall Trash)
3-go to: Finder > Applications > utilities > (delete these two folders - creative cloud Adobe and Adobe Application Manager )
4 - right click on the Finder icon, then select the "Go - To" folder. You will get a text box, type in the following command and then press the 'return '. ("Not to be missed ~ symbol")
~/Library (It will open the folder of the user's library.)
5. browse to the Application Support > Adobe > trash folder OOBE and AAM Updater folder so
6. new > right-click on the icon in the Finder and select "go to" folder option. > you will get a text box, type in the following command and then press the 'return '.
/ library (It will open the library system folder.)
7. browse to the Application Support > Adobe > trash folder OOBE and Adobe Application Manager / after that, rename the SL-STORE like SL-STORE_OLD
8 - go to the Apple icon > System Preferences > privacy and security > firewall > OFF (to do this, you will need to click on the padlock in the lower left of this machine and then enter your mac password)
9 - go to the Apple icon > System Preferences > Security and privacy > General > allow applications downloaded on should be put on ANYWHERE
10 - Make sure of course there is no other program security Internet enabled - if it is then go ahead and launch CC app and login and check (check your extensions as well id browser it disable any toolbar security or advertising, blocking of extensions you installed them)
Adobe 11 - run cleanup tool. > If so, select "Adobe Application Manager for Mac OS X 10.6 ' and then click on"Clean up selected. "
http://download.Macromedia.com/SupportTools/cleaner/Mac/AdobeCreativeCloudCleanerTool.dmg
12 - Click on the link below and download Creative Cloud Installer file and use them to install the creative Cloud Desktop application.
https://ccmdls.Adobe.com/AdobeProducts/KCCC/1/OSX10/CreativeCloudInstaller.dmg
Let us know if that helps.
Kind regards
BANI
Tags: Adobe
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