My hard drive went out and I replaced it with a hardrive to farm xp, now it says that I have a non-genuine version of Windows

Similar Questions

• I recently spent the hard disks, now I can't use windows update, and many things do not work with her telling me that I have a non-genuine version of windows

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 0x8004FE21
  Code of Validation caching online: 0x0
  Windows product key: *-* - 73CQT - WMF7J-3Q6C9
  Windows product key hash: RmurcM3ZxzWyfEP9WtPUJw = + KaFG
  Windows product ID: 00359-OEM-8992687-00010
  Windows product ID type: 2
  Windows license Type: OEM SLP
  The Windows OS version: 6.1.7600.2.00010300.0.0.003
  ID: {110E5798-547C-4E16-A39A-50DED349C409} (3)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Home Premium
  Architecture: 0 x 00000009
  Build lab: 7600.win7_gdr.120503 - 2030
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 100 authentic
  Microsoft Office Home and Student 2007-100 authentic
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->
  [File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7600.16385], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\sppc.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7600.16385], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\slui.exe[6.1.7600.16385], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7600.16385], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100

  Other data-->
  Office details: {110E5798-547C-4E16-A39A-50DED349C409}1.9.0027.06.1.7600.2.00010300.0.0.003x 64*-*-*-*-3Q6C900359-OEM-8992687-000102S-1-5-21-1802398032-3129996896-1938211476Hewlett-PackardHP G62 Notebook PCHewlett-PackardF.1520100426000000.000000 + 00017B93607018400F804090409Time(GMT-05:00) Standard is03HPQOEMSLIC-MPC100100Microsoft Office home and Student 20071244C54B27D4EF38DlJnqGC9Fs8MocD6cCMmFytChMs = 5160342-81602-924-68546 1

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7600.16385

  Name: Windows 7 HomePremium edition
  Description: operating system Windows - Windows (r) 7, channel OEM_SLP
  Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00359-00178-926-800010-02-1033-7600.0000-1172010
  Installation ID: 016205689981921686173085639011241993609851718900326893
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: 3Q6C9
  License status: licensed
  Remaining Windows rearm count: 1
  Trust time: 09/11/2012 10:47:30

  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: n/a
  Beyond: 0x000000000001EFF0
  Event timestamp: 11:9:2012 05:31
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:
  Altered the file: %systemroot%\system32\sppobjs.dll
  Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
  Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
  Altered the file: %systemroot%\system32\sppwinob.dll
  Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
  Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
  Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
  Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
  Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
  Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
  Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
  Altered the file: %systemroot%\system32\drivers\spsys.sys

  --> HWID data
  Current Hash HWID: LgAAAAEAAQABAAIAAAABAAAAAgABAAEAeqh2tCiMSnBKUf5xvPZkLKSv8k9Gyg ==

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20001
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  HPQOEM APIC-SLIC-MPC
  HPQOEM FACP SLIC-MPC
  HPQOEM HPET SLIC-MPC
  START HPQOEM SLIC-MPC
  MCFG HPQOEM SLIC-MPC
  ASF!            HPQOEM SLIC-MPC
  SLIC SLIC-MPC HPQOEM
  SSDT PmRef CpuPm

  This may simply be caused by a bad set of drivers of technology Intel Rapid Storage Technology-

  Intel rapid storage driver installation

  try to download and install them from here - http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=21730

  (you want the download of iata_enu.exe)

  Once complete, please restart twice, then after another MGADiag report.

• The standard games on my computer has been deleted and my hard drive went out is there a place I can download the standard games

  original title: games

  The standard games on my computer has been deleted and my hard drive went out is there a place I can download the standard games

  ---------------

• Is it possible to get a word tend to fade and then fade out and then replace it with another word that fades in and then and so on without a person having to scroll to the bottom of the page. I searched for widgets, but I have not found one that does this

  Is it possible to get a word tend to fade and then fade out and then replace it with another word that fades in and then and so on without a person having to scroll to the bottom of the page. I searched for widgets, but I have not found one that does this impeccable for a subtitle.

  You will need to do something like it in a program like Edge animate.

• I installed KB263380 KB2572073 and KB2518864 three times with success; However, I get the yellow shield saying that I need to update to Windows XP

  I installed KB263380 KB2572073 and KB2518864 three times with success; However, I get the yellow shield saying that I need to update to Windows XP

  I ran the Mr Fixit for this problem, and briefly, the yellow shield disappeared, I thought that it worked.  But as soon as I clicked the solution worked and Mr. Fixit was gone, the yellow shield came back and said that I have to update these once again.

  Thanks for the article.  The icon stopped appearing after the third time I've updated from Windows.  Someone must have solved the problem to Microsoft.  I did nothing except reboot several times.  Finally, the Update icon went in itself.

• My system has been repaired and the operating system has been replaced by a non-genuine version of Windows. How do we install the real version I used to have back?

  Windows vista installation

  my computer has been repaired and reinstalled with a non-genuine version of the window. I have now the true window vista but I don't know how to do in this regard.

  I just insert the disk and follow the instructions?

  Hello

  You need to change the Boot order to make the CD/DVD drive 1st in the boot order, then restart with the Vista DVD in the drive and follow the instructions.

  http://pcsupport.about.com/od/fixtheproblem/SS/bootorderchange.htm

  Here's how to do a clean install

  "How to do a clean install and configure with a full Version of Vista '

  http://www.Vistax64.com/tutorials/117366-clean-install-full-version-Vista.html

  See you soon.

• My HDX16-1060ED hard drive hard drive collapses. Can I replace it with a SSD?

  And is it possible to add a second (HDD) as well?

  1 single hard drive can be installed in this model.

  Your repair manuals

  SSD should work fine with Windows 7

• I WAS TOLD THAT I'M RUNNING A VERSION 32 BITS OF MOZILLA/FIREFOX BY THE UPDATE OF THE PLUGIN. HOW DO I CHECK IT OUT AND OR REPLACE IT WITH A 64-BIT VERSION?

  failure of the plugin, went on the plugin updater @ firefox site .you said I had to download a 32 bit and a 64 bit because I was using a 32 bit browser(mozilla/firefox).is there a 64-bit browser?

  Mozilla doesn't have a 64-bit version of Firefox for Windows, still.

• my laptop turns off when I turn it on, and when I try to repair or start I get a message saying that I have an error in my software

  I tried to re start and take out the hard drive, but nothing works I've only had this laptop for a few weeks

  Hello

  ·          Were there any changes made to your computer before this problem?

  Step 1: Check to see if the problem exists in Mode without failure.

  See the article below for Safe Mode steps in Windows XP.

  A description of the options to start in Windows XP Mode: http://support.microsoft.com/kb/315222

  Step 2: If the problem does not persist in Mode without failure, then try to clean boot.  You need to perform a clean boot to find the program that is causing and then disable or remove.

  How to configure Windows XP to start in a "clean boot" State: http://support.microsoft.com/kb/310353/en-us

  Note: When you are finished troubleshooting, follow the steps as explained in the article to reset the computer to start as usual.

• I have Photoshop 2014 and just put CC updated 2015 CC Photoshop by notification of the creative cloud. Now it seems that I have just 30 days to photoshop cc 2015 test. And my Nik filter is not listed as one of the Photoshop filters. What happened and how

  I had a subscription to Photoshop CC 2014 until yesterday. Yesterday, I was prompted to install the version of Photoshop CC 2015. Now it seems that I have just a trial version of Photoshop 2015 30 days and my Nik Software is more listed as a filter. How can I get it back?

  Hello

  You can refer to the instructions in the links below:

  Connect and disconnect activate Cloud Creative applications

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Activation and deactivation of troubleshooting

  Creating cloud connection errors

  Let us know if that helps.

  Kind regards

  Bani

• hard drive went and HP said not included in the warranty?

  I'm stumped.

  My computer would not start.

  HP now tells me that it is not included in the warranty, since it must have had spilled water on it, or dropped.

  This is not true.

  He has simply stopped working on me.

  How can they be sure that it was not a mechanical problem?

  They told me to call customer service, but the number they gave me 866-442-7029 is not correct.

  What should I do now?

  Well,.

  Finally, we have the bottom of things.

  After agreeing only not treatment of me the gift to the 866-684-3620 (I refused to accept that it is a failure due to misuse and pay the fee), it tells me that there is nothing he can do to help me more.

  "You want me to fully waive the fee and I can't do it."

  So, I asked if there was someone else, I can speak to, superior to him.

  He then "climbed the case", and I got a call a day later, Eric, whose callback number was 877-917-4380 (unit 88). It turns out that Eric is a real, American HP customer service agent. He reviewed the notes and me (hope you're sitting) says:

  Of course, the guarantee is covered and there was no user caused damage.

  The reason I received misinformation of donation to this other number was that I asked that they also return me damaged the old hard disk (that I can try to get the data off it... see this article: http://www.geekyprojects.com/storage/how-to-recover-data-from-a-broken-hard-drive/ )

  )

  and since (the hard drive broke his back) is not included in the warranty, I was being charged for an out of warranty service.

  !!!

  I told Eric that Don does nothing of the sort. He told me that the damage to the car has been documented as being caused user and was therefore not in the warranty.

  Eric told me that misunderstood gift probably notes.

  (Strange thing is that people in India or in as much that the HP number 800-474-6836, also said that the damage is not included in the warranty and I have to pay for it. When I pressed them to find out why this is so, they quoted me the number of 866-684-3620.)

  In any case, I haggled a bit with Eric and he was quite kind to put in a special request that the repair and the former player returned to me with the machine (remember, they throw out otherwise). Indeed, it has been, and I am always grateful.

  Just a couple of points.

  (1) the gift of first wanted to charge me $270 for the new disc repair. When I refused, he says can "take labor costs on and just charge me for parts... $180. Well, google it. Road costs about $40. How honest is that?

  (2) I called this number 866-684-3620 the next day and said the gentleman who responded (this time it's Mark, not Don) what happened. In my innocence, I told him I'm relaying it so that the next time someone asks the old rear drive (I guess his commune... who wants to kick back all their data), you tell them 'it was a damaged caused user. " Well, Mark told me that he couldn't care less and would not do anything with the information that I just gave him. Would not relay it to anyone.

  Later, I realized that the number of 866-684-3620 is not HP, but the number for people to Quanta Computer, which are a company who perform repairs for HP. clearly, it is in their interest to do a repair and to be paid by the owner of the laptop, not HP. (HP does not pay $180 to replace a hard drive that cost me the retail $40!)

  Bottom Line: Don't download jostled by the people of 866-684-3620. Ask that the case "degenerate." You will get a HP person and this time an intellegent and speak English.

  For other examples of complaints of people buffeted by staff at 866-684-3620 (Quanta Computer), just google

  866-684-3620.

  At the end of the day, however, I would like to thank Eric and also HP, to fix my computer and the hard drive back.

  (By the way, the best place to get the HDD replacement PCB is: http://www.onepcbsolution.com/ .) Change the pcb often allows you to recover your data.)

• My hard drive went bad so I bought a new. I installed Windows Vista and everything works until I try to install SP1...

  As I said in the title, my hard drive went bad on my Dell XPS 420.  I was running 32 bit windows vista service Pack 2 since the last time my hard drive gone bad.  The first time I replaced my hard drive I used the cd of Windows Vista install with cd drivers and using automatic updates of windows.  In a few hours, I had my pc up and running.  But with this record, it's a completely different story.

  I did the same thing with her.  Installed Windows and drivers as before and I go ahead and do the automatic updates.  Everything is okay until I get to point when I download and install windows Service Pack 1.  I download, install and it seems to work very well.  Then it restarts to complete the installation and configuration.  After about 30 minutes of this, he finally said service pack error.  Restoration of the changes.  He then takes 30 minutes more to do.  After that, I get a screen saying that Windows does not start.  A recent hardware or software change might be the cause.  Follow-up by telling him to use the windows cd repair section.
  I did this 3 or 4 times to do different techniques.  I did it with the automatic windows update.  Manually as an administrator.  After using the analysis tool in Windows Vista and in another way when restore you some files.  I am about to throw my pc because I've probably spent nearly 10 hours of messing around with it and honestly it's not my time unless there is ANOTHER way that deserves to be tried before I "Offices" of the thing.
  Honestly, I think I read every article on this subject online.  If I type in service pack 1 and vista online I went to all the links on the first 10-12 pages...
  If anyone has AN idea please let me know.  Yes, I would like at the office space that it but it would also be good to have another pc with a new hard drive...
  Thank you.

  Hello

  If you go to Start, all programs, Windows Update and view update history, you will see the entry failed for SP1.

  If you right-click and choose details, it should give you the details of the error.

  You can also read the following article and check:

  Learn how to install Windows Vista Service Pack 1 (SP1)

• I tried the clean boot and now the hard drive works simply and screen went black. The mouse still moves around the screen without any outher work keys? That is what it is?

  I tried the clean boot and now the hard drive works simply and screen went black. The mouse still moves around the screen without any outher work keys? That is what it is?

  Hello

  You will need to reverse the clean boot, as it is either incidental compared to
  the real cause of the problem. What, where you try to fix initially using the cleanboot?

  You can access Mode safe? Repeatedly press F8 as you start? If so you can try the configuration - control panel
  The Device Manager - graphics card - Double click on - driver tab - click the driver UPDATE - then
  Right click on the device and UNINSTALL - REBOOT.

  Another method to try to get to the desktop (try in normal Windows Mode without failure) is
  CTRL + ALT + DEL and the processes tab find EXPLORER.exe and COMPLETE the PROCESS on this subject - and then
  on the Applications tab - lower right - new task - type in EXPLORER.exe. Safe mode is reached
  by tapping F8 as you start several times.

  First check this thread in case it is simple and if not to come back to this thread.

  http://social.answers.Microsoft.com/forums/en-us/vistaprograms/thread/50247d5e-0ae0-446c-A1bd-11287fd1478a

  Black screen problems are extremely difficult to repair and all patch is usually on a base hit or miss.
  That there is no information on a black screen as it is on a blue screen just adds to the
  Difficulty. Often using a restore point or Startup Repair will have no effect. You can try a
  Google to see the proposed repairs, whom some have worked however these cover a wide
  field efforts.

  Here's a video of one of them.

  http://www.Google.com/search?hl=en&q=black+screen+of+death+Vista&btnG=search&AQ=f&OQ=&AQI=G1

  Here's another fix
  http://blogs.PCMag.com/SecurityWatch/2008/12/the_mysterious_black_screen_of.php

  You have a Vista disk? You can try restoring the system to it. If you don't have the disks your
  system manufacturer will sell them at low prices. Or try in safe mode if you can get there.

  How to make a Vista system restore
  http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

  You can create a recovery disc or use someone even version (making the system restore it)
  must be bootable).

  How to create a Vista recovery disk
  http://www.Vistax64.com/tutorials/141820-create-recovery-disc.html

  ------------------------------------------------

  These require the correct Vista discs since you can not start safe mode.

  Try the Startup Repair tool-

  This tells you how to access the System Recovery Options and/or with a Vista disk
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  Try recovery options Startup Repair

  How to do a startup repair
  http://www.Vistax64.com/tutorials/91467-startup-repair.html

  -----------------------------------------------

  Here are a few Google searches where many have found different solutions:

  Vista black screen - check that a 1st
  http://www.Google.com/search?hl=en&source=HP&q=Vista+black+screen&AQ=f&OQ=&AQI=G10

  Vista black screen Solution
  http://www.Google.com/search?hl=en&q=Vista+black+screen+solution&AQ=f&OQ=&AQI

  Vista black screen Fix
  http://www.Google.com/search?hl=en&q=Vista+black+screen+fix&AQ=f&OQ=&AQI

  -----------------------------------------------

  If necessary and you can access all ordinary Windows.

  You can try an In-Place Upgrade (hopefully save programs and data) or a repair installation
  (if all goes well, the data records and need to reinstall programs). Don't forget to make a good backup or
  3.

  You can use another DVD that aren't copy protected but you you need to own
  Product key.

  On-site upgrade
  http://vistasupport.MVPs.org/repair_a_vista_installation_using_the_upgrade_option_of_the_vista_dvd.htm

  If nothing works, you can do a repair installation that needs to save the data, but you will
  to reinstall the programs. This also requires correct Vista disks especially for OEM versions. You
  will need to know your product Code.

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  How to perform a repair for Vista Installation
  http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

  ---------------------------------------------------------------------------

  Another method that works sometimes: at the command prompt, type of Vista startup disk:
  (type in a single line or copy / paste a line at a time and then press enter - enter a bracket )
  or "BOLD")

  c:

  cd\

  CD c:\Windows\System32\winevt (there is a space between cd and C :)
  
  Ren LogsOLD Logs (there are spaces between ren and newspapers and Logsold)

  RESTART Windows

  I hope this helps.
  Rob - bicycle - Mark Twain said it is good.

• my hard drive was broken and replaced and can't find my master creative suite cs4 to reinstall?

  my hard drive was broken and replaced and can't find my master creative suite cs4 to reinstall?

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
  • Captivate: 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6.3|  6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
  • Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• I have a license to cs3 Middle Eastern version, the hard drive broke down and had to be replaced and reinstalled. Impossible to activate it maintains a maximum number of licenses Please Help

  I have a license to cs3 Middle Eastern version, the hard drive broke down and had to be replaced and reinstalled. Impossible to activate it maintains a maximum number of licenses Please Help

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a link to access a page to download the Adobe programs if you do not have a disk or drive

  -Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

  -Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

  -you will need to enter your original serial number during the installation for non-Cloud programs

  - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq