My Hotmail account has been compromised and sends spam to all my contacts!

I want to delete this account. I went through the steps to remove and it says "account closed" but it is always send spam to everyone on my contact list.

Hello

Proceed to a very thorough check for malware and then change your email password (If
the account is still very active).

It is possible for a person to send the email that 'seems' to be of your
account but that is not really - called "Spoofing." That means its 'Possible' emails
were not really you, although they may have your contact list. Have someone
who receives the e-mails to check the header to see where he is actually sent by and
NOT only the answer to the address.

How to read the message headers
http://www.high-speed-Internet-Access-Guide.com/articles/email-headers.html

E-mail spoofing
http://en.Wikipedia.org/wiki/E-mail_spoofing

E-mail spoofing and Phishing
http://www.mailsbroadcast.com/email.broadcast.FAQ/46.email.spoofing.htm

Understanding E-mail Spoofing
http://www.windowsecurity.com/articles/email-spoofing.html

Fraudulent emails (false)
http://pages.eBay.com/education/spooftutorial/

Google search - email Spoofing
http://www.Google.com/search?hl=en&EI=FB1nS9DiNo7CsQPNhKGdAw&SA=X&Oi=spell&resnum=0&CT=result&CD=1&ved=0CAgQBSgA&q=email+spoofing&spell=1

=============================================

Answers is a peer group supported and unfortunately has no real influence on Hotmail.

HotMail has its own Forums, so you can ask your questions there.

Windows Live Solution Center - HotMail - HotMail Forums Solutions
http://windowslivehelp.com/
Hotmail - Forums
http://windowslivehelp.com/forums.aspx?ProductID=1

Hotmail - Solutions
http://windowslivehelp.com/solutions.aspx?ProductID=1

How to contact Windows Live Hotmail Support
http://email.about.com/od/hotmailtips/Qt/et_hotmail_supp.htm

Windows Live Hotmail Top issues and Support information
http://support.Microsoft.com/kb/316659/en-us

Compromised account - access unauthorized account - how to recover your account
http://windowslivehelp.com/solution.aspx?SolutionID=6ea0c7b3-1473-4176-b03f-145b951dcb41

Hotmail hacked? Take these steps
http://blogs.msdn.com/b/securitytipstalk/archive/2010/07/07/Hotmail-hacked-take-these-steps.aspx

=============================================

If you need search malware here's my recommendations - they will allow you to
scrutiny and the withdrawal without ending up with a load of spyware programs running
resident who can cause as many questions as the malware and may be more difficult to detect as the
cause.

No one program cannot be used to detect and remove any malware. Added that often easy
to detect malicious software often comes with a much harder to detect and remove the payload. Then
its best to be thorough than paying the high price later now too. Check with them to one
extreme overkill point and then run the cleaning only when you are sure that the system is clean.

It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
the regular windows when you can.

Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
(If Rootkits run UnHackMe)

Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

Malwarebytes - free
http://www.Malwarebytes.org/products/malwarebytes_free

Run the malware removal tool from Microsoft

Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

You should get this tool and its updates via Windows updates - if necessary, you can
Download it here.

Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
(Then run MRT as shown above.)

Microsoft Malicious - 32-bit removal tool
http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

Microsoft Malicious removal tool - 64 bit
http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

also install Prevx to be sure that it is all gone.

Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
here or use Google to see how to remove.
http://www.prevx.com/   <-->
http://info.prevx.com/downloadcsi.asp  <-->

Choice of PCmag editor - Prevx-
http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

Try the demo version of Hitman Pro:

Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
(viruses, Trojans, rootkits, etc.). who infected your computer despite safe
what you have done (such as antivirus, firewall, etc.).
http://www.SurfRight.nl/en/hitmanpro

--------------------------------------------------------

If necessary here are some free online scanners to help the

http://www.eset.com/onlinescan/

-----------------------------------

Original version is now replaced by the Microsoft Safety Scanner
http://OneCare.live.com/site/en-us/default.htm

Microsoft safety scanner
http://www.Microsoft.com/security/scanner/en-us/default.aspx

----------------------------------

http://www.Kaspersky.com/virusscanner

Other tests free online
http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

--------------------------------------------------------

Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
system files.

Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
RUN AS ADMIN

Enter this at the command prompt - sfc/scannow

How to analyze the log file entries that the Microsoft Windows Resource Checker
(SFC.exe) program generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228

Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.

How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

-----------------------------------------------------------------------

If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

I hope this helps.

Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

Tags: Windows

Similar Questions

Maybe you are looking for

  • Portege R600-10 q - DVD drive open / not work after the start of Vista

    Hi all Its my first post here =). I just bought a new Portege R600-10 q (PPR61E) and I have a problem. The DVD player does not open / works after Vista started... it works very well, or at least opens / orange light turned on, before the page of conn

  • Sync-error - 54 new iPhone 6!

    Finally, I tried to sync my iPhone 5 & my computer doesn't recognize. I was forced to use a shrinker photo app to take photos. I BOUGHT an IPHONE 6 and ERROR (-54) to halfway through synchronization. Are you being hacked? What can I do?

  • HP Support Assistant broke up shortly after the upgrade to windows 8

    I use a 4 month old desktop HP Pavilion HPE h9-1130 Phoenix, with windows 8 pro (64-bit). There are 2 or more months, I upgraded to windows 7 (64-bit), and I followed the instructions of the windows Upgrade Wizard 8. He said not to uninstall HP suppo

  • ListBox with visible horizontal scrolling

    Hello We all know that a listbox control comes with a default vertical scroll bar (which can be selected or deselected). I have attached a vi that has the list box with visible horizontal scroll bar. Now, I did my self by playing with custom control

  • I try to install Theme Hospital, but I need help :-(incompatibility with 64-bit

    I try to install Theme Hospital, but it says it cannot start or run due to incompatibility with 64-bit windows versions... y at - there a way around this? I REALLY want to play.