my HP sound is locked

The red light is the locked sign.   How can I unlock it

Hello

First, try a Hard Reset as follows.

Shut down the laptop, unplug the AC adapter and then remove the battery.  Press and hold the Power button for 30 seconds.  Reinsert the battery, connect the power adapter and start Notepad.

If the audio is still cut off, do a right-click the speaker icon in the taskbar and select playback devices.  Double-click 'Speakers and headphones' select the levels tab and click once on the speaker icon just to the left of 'balance '.

If the problem persists, post back with what follows.

1. the complete model number and the laptop Nr - see here for a guide to the location of such information.

2 version complete of the operating system you use (IE Windows 7 64-bit).

Kind regards

DP - K

Tags: Notebooks

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