My HTC One (M7) stopped working, doesn't not charge, no light!

Hello dear community MS members,.

My HTC One has been on the pricing of night with the Wi - Fi enabled, everything was fine that is the charger, USB cable, latest OS Android and no problem at all.

But, in the morning, when I took the laptop, I found it out (it's happened before, but after pressing the power or the reset button, it turned on). If I tried the hard reset, charging for a long time, but there is still no charge light indicator, it appears to be dead. One thing I noticed lately with the handset, it beep sometimes 3/4 time to a time with beats logo appeared on the top of the screen.  

Now, I plugged into my laptop Windows 7 with the USB cable. But still there is no charge light indicator (red), and cannot be turned on. The PC shows that it is connected to a device not defined and tried to find the driver installation program. Unfortunately, everything failed, could not find the driver to install, it showed just plugged failed, and driver software not found.

I have so many multimedia files stored in it, and this mobile looks always new that I handled it with care.

So, I would be very happy to hear of any members of the community who had this mobile phone and faced similar problem and how they solved this problem. So thanks a lot.

MD. Nathalie Rahman

Hi Nathalie,.

According to the description of the problem, it seems that you are faced with the question with the phone HTC One (M7), so I recommend you to contact HTC support because they are the best people who can guide you in the right direction.

You can see the following link to contact Support from HTC.

http://www.HTC.com/us/support/

I hope this information is useful, in addition to this, do not hesitate to answer, in the case where you are facing in the future other problems with Windows. We will be happy to help you.

Thank you.

Tags: Windows

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