My installation of app is stuck on the finish...

My creative cloud any desktop application does not seem to work. I can open the app, but I tried to update Photoshop CC (2014) a week ago and the progress indicator stuck at 85%. Today, I decided to 'x' out of it. Now, he said "finished". "for hours. When I pull down the menu gear, I see it says:

Interrupt the synchronization of files
1.57% or 2 GB

This percentage has not changed in days. Today, I tried to install the Add on Paper Texture Pro and never installed, I think because the file synchronization is blocked. My Internet connection works well, so this isn't the problem. I'm on Windows 8.1.

Any help on troubleshooting would be much appreciated!

Thank you

Nicole.

Thanks John! Finally, I was able to get technical support on a cat. To resolve the installation problem hooked, I have just killed all my Adobe process using Windows Task Manager and restart the desktop CC application. When I did, I could re - install the update and it started and ended without a problem.

To solve my problem of Add on, I had to download the extensions Manager, which now, I could install my office being application takes off. Once I got the Extension Manager installed, I could manually install the add-on by using a downloaded zip file.

It turns out that the file sync problem wasn't really a problem. I misunderstood the part '1.57% of 2 GB'. Who told me how much space I was using my quota, this is not an indication that sync'ing file has been blocked.

Nicole.

Tags: Adobe

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