My Iphone 6s is not letting me do the hard reset, please help.

I tried to sleep-press and hold down the button at the same time for more than 10 seconds, but she doesn't as it turned off my phone automatically. Does this mean that something is wrong with my hardware, there used to work when I got this new phone about a month ago. What should I do, is it fixable? I tried to do this process several times already. I noticed that I could not do that more when I tried to see if I could do the hard restet.

Sometimes, it can take more than 10 seconds for the reset to work. It can sometimes take 30 seconds or more. You must hold the two buttons together until you see the Apple logo, ignoring the slide to power off of the screen if you see.

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