my iphone keeps restarting randomly 5s

Similar Questions

• Please help: my Macbook air keeps restarting randomly

  in recent weeks, my Macbook air has begun to restart randomly, sometimes after a few seconds of login screen and then give me a notice that my computer restarted because of a problem. If I choose to report the problem, I get the following log, if anyone could tell me please how can I know what is the cause of the problem:

  Anonymous UUID: BEC57615-0FDF-F06B-88A8-4657F9C50657

  Sun Apr 24 23:23:36 2016

  Panic report *.

  panic (cpu 1 0xffffff802eb172de appellant): "invalid waitq: 0xffffff8043ddd6c8"@/Library/Caches/com.apple.xbs/Sources/xnu/xnu-3248.40.184/o sfmk/kern/waitq.c:5780.

  Backtrace (CPU 1), frame: return address

  0xffffff90c9c5bc60: 0xffffff802eadab12

  0xffffff90c9c5bce0: 0xffffff802eb172de

  0xffffff90c9c5bd20: 0xffffff802efc8b38

  0xffffff90c9c5bd40: 0xffffff7fb00abdd9

  0xffffff90c9c5bd70: 0xffffff7fb00ac334

  0xffffff90c9c5bdb0: 0xffffff802ed1b4d0

  0xffffff90c9c5be60: 0xffffff802efc64aa

  0xffffff90c9c5bf00: 0xffffff802efc6213

  0xffffff90c9c5bf60: 0xffffff802f027fa1

  0xffffff90c9c5bfb0: 0xffffff802ebeca76

  Extensions of core in backtrace:

  com.apple.iokit.IO80211Family (710.55) [EA4E0CB7-60DE-3046-A36C-A837824E2ECE] @ fffff7fb00a3000-0xffffff7fb014dfff > 0xf

  dependency: com.apple.kec.corecrypto (1.0) [DF523C08-1730-358D-A972-C8255BD99165] @0xffffff7fa f603000

  dependency: (3.2) com.apple.iokit.IONetworkingFamily [848B398F-4D96-3024-8092-6CD3534D2CCA] @0 xffffff7faf811000

  The process corresponding to the current thread BSD name: airportd

  Boot args: kext-dev-mode = 1

  Mac OS version:

  15E65

  Kernel version:

  15.4.0 Darwin kernel version: Fri Feb 26 22:08:05 PST 2016; root:XNU-3248.40.184~3/RELEASE_X86_64

  Kernel UUID: 4E7B4496-0B81-34E9-97AF-F316103B0839

  Slide kernel: 0x000000002e800000

  Text of core base: 0xffffff802ea00000

  Text __HIB base: 0xffffff802e900000

  Name of system model: MacBookAir4, 2 (Mac-742912EFDBEE19B3)

  Availability of the system in nanoseconds: 213611202540

  last load kext to 13436170930: com.apple.driver.AudioAUUC 1.70 (addr 0xffffff7fb0be4000 size 32768)

  kexts responsible:

  at.obdev.nke.LittleSnitch 4362

  com.apple.driver.AudioAUUC 1.70

  com.apple.driver.AppleHWSensor 1.9.5d0

  com.apple.driver.AppleTyMCEDriver 1.0.2d2

  com.apple.driver.AGPM 110.21.18

  com.apple.driver.ApplePlatformEnabler 2.6.0d0

  com Apple.filesystems.autofs 3.0

  com.apple.driver.AppleOSXWatchdog 1

  com.apple.driver.AppleMikeyHIDDriver 124

  com.apple.driver.AppleHDAHardwareConfigDriver 274.7

  com.apple.driver.AppleHDA 274.7

  com Apple.Driver.pmtelemetry 1

  com.apple.iokit.IOUserEthernet 1.0.1

  com.apple.driver.AppleMikeyDriver 274.7

  com.apple.driver.AppleSMCPDRC 1.0.0

  com.apple.iokit.IOBluetoothSerialManager 4.3.2f6

  com.apple.Dont_Steal_Mac_OS_X 7.0.0

  com.apple.driver.AppleHV 1

  com.apple.driver.ApplePolicyControl 3.12.6

  com.apple.driver.AppleUpstreamUserClient 3.6.1

  com.apple.driver.AppleThunderboltIP 3.0.8

  com.apple.driver.AppleSMCLMU 208

  com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

  com.apple.driver.AppleLPC 3.1

  com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

  com.apple.driver.AppleFIVRDriver 4.1.0

  com.apple.driver.AppleMuxControl 3.12.6

  com.apple.driver.AppleBacklight 170.8.9

  com.apple.driver.AppleMCCSControl 1.2.13

  com.apple.driver.AppleIntelHD3000Graphics 10.0.0

  com.apple.driver.AppleIntelSNBGraphicsFB 10.0.0

  com.apple.driver.AppleUSBTCButtons 245,4

  com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.2f6

  com.apple.iokit.IOBluetoothUSBDFU 4.3.2f6

  com.apple.iokit.SCSITaskUserClient 3.7.7

  com.apple.driver.AppleUSBTCKeyEventDriver 245,4

  com.apple.driver.AppleUSBTCKeyboard 245,4

  com.apple.driver.AppleUSBStorageCoexistentDriver 3.7.1

  com.apple.driver.AppleUSBCardReader 3.7.1

  com.apple.driver.CoreStorageFsck 517.20.1

  com.apple.driver.AppleFileSystemDriver 3.0.1

  com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

  com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

  com.apple.BootCache 38

  2.8.5 com.apple.iokit.IOAHCIBlockStorage

  com.apple.driver.AirPort.Brcm4331 800.20.24

  com.apple.driver.AirPort.Brcm4360 910.26.12

  com.apple.driver.AppleAHCIPort 3.1.8

  com.apple.driver.usb.AppleUSBEHCIPCI 1.0.1

  com.apple.driver.usb.AppleUSBUHCIPCI 1.0.1

  com.apple.driver.AppleSmartBatteryManager 161.0.0

  com.apple.driver.AppleRTC 2.0

  com.apple.driver.AppleACPIButtons 4.0

  com.apple.driver.AppleHPET 1.8

  com.apple.driver.AppleSMBIOS 2.1

  com.apple.driver.AppleACPIEC 4.0

  com.apple.driver.AppleAPIC 1.7

  com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

  com Apple.NKE.applicationfirewall 163

  com Apple.Security.Quarantine 3

  com.apple.security.TMSafetyNet 8

  com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

  com.apple.AppleGraphicsDeviceControl 3.12.6

  com Apple.kext.Triggers 1.0

  com.apple.driver.DspFuncLib 274.7

  com.apple.kext.OSvKernDSPLib 525

  com.apple.iokit.IOSurface 108.2.1

  com.apple.iokit.IOSerialFamily 11

  com.apple.driver.CoreCaptureResponder 1

  com Apple.Driver.corecapture 1.0.4

  com.apple.driver.AppleThunderboltEDMSink 4.1.1

  com.apple.driver.AppleThunderboltDPOutAdapter 4.1.3

  com.apple.driver.AppleHDAController 274.7

  com.apple.iokit.IOHDAFamily 274.7

  com.apple.iokit.IOAudioFamily 204.3

  com.apple.vecLib.kext 1.2.0

  com.apple.driver.AppleSMBusPCI 1.0.14d1

  com.apple.driver.IOPlatformPluginLegacy 1.0.0

  com.apple.driver.IOPlatformPluginFamily 6.0.0d7

  com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

  com.apple.driver.AppleGraphicsControl 3.12.6

  com.apple.driver.AppleBacklightExpert 1.1.0

  com.apple.driver.AppleSMC 3.1.9

  com.apple.driver.AppleSMBusController 1.0.14d1

  com.apple.iokit.IONDRVSupport 2.4.1

  com.apple.iokit.IOGraphicsFamily 2.4.1

  com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.2f6

  com.apple.iokit.IOBluetoothFamily 4.3.2f6

  com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1

  com.apple.driver.AppleUSBMultitouch 250,5

  com.apple.iokit.IOUSBHIDDriver 900.4.1

  com.apple.iokit.IOUSBMassStorageClass 4.0.2

  com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7

  com.apple.iokit.IOUSBMassStorageDriver 1.0.0

  com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7

  com Apple.Driver.USB.cdc 5.0.0

  com.Apple.Driver.USB.Networking 5.0.0

  com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1

  com.apple.driver.usb.AppleUSBHub 1.0.1

  com.apple.driver.CoreStorage 517.20.1

  com.apple.driver.AppleThunderboltDPInAdapter 4.1.3

  com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.3

  com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

  com.apple.driver.AppleXsanScheme 3

  com.apple.driver.AppleThunderboltNHI 4.0.4

  com.apple.iokit.IOThunderboltFamily 6.0.2

  com.apple.driver.AppleUSBMergeNub 900.4.1

  com.apple.iokit.IO80211Family 710.55

  com.apple.driver.mDNSOffloadUserClient 1.0.1b8

  com.apple.iokit.IONetworkingFamily 3.2

  com.apple.iokit.IOAHCIFamily 2.8.1

  com.apple.iokit.IOUSBFamily 900.4.1

  com.apple.driver.usb.AppleUSBUHCI 1.0.1

  com.apple.driver.usb.AppleUSBEHCI 1.0.1

  com.apple.iokit.IOUSBHostFamily 1.0.1

  com.apple.driver.AppleUSBHostMergeProperties 1.0.1

  com.apple.driver.AppleEFINVRAM 2.0

  com.apple.driver.AppleEFIRuntime 2.0

  com.apple.iokit.IOHIDFamily 2.0.0

  com.apple.iokit.IOSMBusFamily 1.1

  com Apple.Security.sandbox 300.0

  com.apple.kext.AppleMatch 1.0.0d1

  com.apple.driver.AppleKeyStore 2

  com.apple.driver.AppleMobileFileIntegrity 1.0.5

  com.apple.driver.AppleCredentialManager 1.0

  com.apple.driver.DiskImages 417.2

  com.apple.iokit.IOStorageFamily 2.1

  com.apple.iokit.IOReportFamily 31

  com.apple.driver.AppleFDEKeyStore 28.30

  com.apple.driver.AppleACPIPlatform 4.0

  com.apple.iokit.IOPCIFamily 2.9

  com.apple.iokit.IOACPIFamily 1.4

  com.apple.kec.Libm 1

  com Apple.KEC.pthread 1

  com Apple.KEC.corecrypto 1.0

  Model: MacBookAir4 2, MBA41.0077.B14 of BootROM, 2 processors, Intel Core i5, 1.7 GHz, 4 GB, MSC 1.73f66

  Graphics card: integrated Intel HD Graphics 3000, Intel HD Graphics 3000,

  Memory module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020

  Memory module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020

  Airport: spairport_wireless_card_type_airport_extreme (0x14E4, 0xE9), Broadcom BCM43xx 1.0 (5.106.98.100.24)

  Bluetooth: Version 4.4.4f4 17685, 3 services, 19 aircraft, 1 incoming serial ports

  Network service: Wi - Fi, AirPort, en0

  Serial ATA Device: APPLE SM256C, 251 GB SSD

  USB device: USB 2.0 Bus

  USB device: Hub

  USB Device: Card reader

  USB device: USB 2.0 Bus

  USB device: FaceTime Camera (built-in)

  USB device: Hub

  USB device: Apple keyboard / Trackpad

  USB device: Hub BRCM20702

  USB Device: USB Bluetooth host controller

  Bus crush: MacBook Air, Apple Inc., 8.1

  Please delete "Little Snitch" and see if the panic stop.

  Any third party software that is not installed on the App Store or by drag-and - drop in the Applications folder and uninstall by drag - move to the trash, is a modification of the system.

  Whenever you delete changes to the system, they must be eliminated completely, and the only way to do this is to use the uninstall tool, if any, provided by the developers, or follow their instructions. If the software has been removed incompletely, you may redownload or reinstall even to finish the job.

  I never install modifications of the system myself, and except as stated in this comment, I do not know how to uninstall them. You'll have to do your own research to find this information.

  Here are some general guidelines to help you get started. Suppose you want to remove the so-called "BrickMyMac" (a hypothetical example). First of all, menu using the product, check if there is one, for instructions. Not finding here, look at the Web site, let's say www.brickmymac.com. (Maybe it's not the name real site, if necessary, search the Web for the name of the product). If you don't find anything on the Web site or in your search, contact the developer. While you are waiting for a response, download BrickMyMac.dmg and open it. There may be a request here as "Uninstall BrickMyMac." If this is not the case, open "BrickMyMac.pkg" and look for an uninstall button. The uninstall program can also accessible by clicking on the button customize, when one exists.

  Back up all data before making any changes.

  Generally, you will need to restart the computer in order to perform an uninstall. Until you do this, there may be no effect, or the unpredictable effects.

  If you can't remove the software in any other way, you will have to erase and install OS X. Never install any third party software, unless you're sure you know how to uninstall in the contrary case, it can create problems which are very difficult to solve.

  Try to remove the complex system of changes by hunting for files by name, often will not work and can make the problem worse. The same goes for 'utilities' as the 'AppCleaner"designed to remove software.

• P50T-B satellite keeps restarting randomly

  My laptop keeps restarting, so I lose some work if I'm in the middle of something. It was a very occasional problem, but now it becomes more regular. Someone at - it an idea what is the problem?

  I don't want to have to replace it under warranty as I put additional software on now.

  Thank you.

  Hello

  What exactly happens? What you think what could be the reason for this? I mean on this virtual path that none of us can say with certainty what could be the problem.

  Is machine hot enough when this happens? It happens when you use some specific software?
  You know there are several reasons why this can happen.

  Since when have you noticed such behavior of s to laptop?
  Try to provide some important information about your machine. Maybe this can help us understand what may be wrong with your machine.

• My computer keeps restarting randomly without reason

  By chance I use my computer when it sound suddenly decides to freeze, the screen goes black and it restarts.

  It's a laptop, a HP Pavilion dv6000.

  The thing that sucks that he keeps always in the most inconvenient time. In addition, it seems to happen most often when I open a program or series of programs.

  Hi Icicle167,
  

  Since when are you facing this problem?

  
  Method 1: run the fixit available in the links below and check if that makes a difference-Worth to try
  
  Difficulty of broken desktop shortcuts and common system maintenance tasks

  Note: FixIt would attempt to recover bad sectors on the hard disk, in the course of this process there are chances of DATA loss from that particular area.

  Method 2: If a Protection of resources Windows (WRP) file is missing or is damaged, Windows may not behave as expected. Auditor of file system (CFS) scan to fix all of the corrupted system files. To do this, follow the steps mentioned in the link below:

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7
  http://support.Microsoft.com/kb/929833

  Method 3:  Put the computer to boot and then check if the problem persists

  Follow step 1 in the link below,
  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  Important: n ' forget not to put the computer to a normal startup follow step 7 in the link.

  Method 4: check the logs in Event Viewer for more information on this problem

  Open event viewer

  What are the information in event logs? (Event Viewer)

• iPod Classic keeps restarting. Already tried several solutions, I can find.

  My classic iPod keeps restarting randomly. Sometimes he can play for a few hours, other times its a few minutes.

  I got it over a year and he had a spare battery rise (by Apple), in December, but no problems until this week.

  When I plug in my laptop (Windows) it gets usually recognized and appears in iTunes but usually disappears iTunes but says still 'connected' to the screen.

  So far I have tried:

  -Reset the iPod. (sometimes it's very slow)

  -Restore iPod to the factory via iTunes settings.

  -Check MP3 files for MP3 Diags with MP3val errors. Deleted everything that could not be repaired.

  -Put the iPod in disk and search mode of disk errors. No error found.

  Is there anything else that I could try or nobody knows what could cause this problem? Thank you.

  Take a look at Re: corrupted iPod classic. If the device cannot read the part of a multimedia file, it can skip to the next track, but if he struggles to read other data that may cause a reboot.

  TT2

• iMac restarts randomly (new HARD drive installed)

  I bought a new Mac upgrades SATA 2 TB HARD drive for my iMac. Since then, I keep having random reboots with no error message when restarting. I have not found a journal entry for the system crash, for some reason any that is not in the conspicuous place.

  Can someone help to find logs for this diagnose what is happening. Does anyone else have this problem?

  System details:

  Mac (21.5 inch, mid 2011)

  Intel Core i7 2.8 GHz

  16 GB 1333 MHz DDR3

  AMD Radeon HD 6770 M 512 MB

  10.11.6 OSX

  Newly installed 2 TB SATA HDD upgrades mac

  Hi dead-cat, please download and run EtreCheck, created by one of his own assistants here in CSA. It is a diagnostic tool that is very useful for us to find problems. It will also give us additional specifications on your Mac. After his execution after the logfile here. It will never contain any personal information.

• computer keeps restarting, against all odds, while I browse the internet

  How can I determine my type of memory to change?

  My computer keeps restarting, against all odds, while I browse the internet, I have advised me to try to change the memory card, but I do not know how to determine the type of card, I need. I have a Mirus counter top, and I'm running Windows XP SP3.

  Hi paulipaul,
   
  You can take any memory card (RAM-Random Access Memory), but make sure that it should be less than 4 GB. For the shoring of RAM to the motherboard you are using, refer to the manual of the computer.
   
  More information on:
  RAM, virtual memory, pagefile and all that

• My computer keeps restarting with a driver failure

  I have a laptop Acer Aspire that I have had for about 9 months. I've noticed a few problems over the last 4 months with this computer. It keeps restarting now. Sometimes after it restarts once it starts up perfectly fine but other times he keeps just restarting without end I tried to do a clean boot, cleaning the registry, the chkdsk, the sfc and update the display driver (since sometimes random color banding appears on the screen instead of a reboot or the Office would just go crooked with lines paralyzed at startup programs open to the top or icons). But im still getting the same problem and recently I got a blue screen on a driver failure.

  These are the details that I received from whocrashed:
  crash dump file: C:\Windows\Minidump\101713-49764-01.dmp
  Uptime: 03:29:14
  This was probably caused by the following module: ntkrnlmp.exe (nt! KeBugCheckEx + 0x0)
  Bugcheck code: 0x9F (0x3, 0xFFFFFA8007855A10, 0xFFFFF800064223D8, 0xFFFFFA8006974880)
  Error: DRIVER_POWER_STATE_FAILURE
  Bug control description: this bug check indicates that the driver is in an inconsistent or invalid power state.
  This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
  The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.
  Any help will be appreciated

  S

  There was only a single file DMP here

  Your other machine crash is connected to AODDriver2.sys AMD OverDrive Service pilot from Advanced Micro Devices.

  I would like to re - install the most recent driver available (even if the same date) and if you're overclocking STOP

  In addition I would like to remove and replace Kaspersky with MSE

  Kaspersky is a common cause of BSOD.

  
  

  I remove and replace it with Microsoft Security Essentials at LEAST FOR TESTER.

  http://support.Kaspersky.com/downloads/utils/kavremover10.zip
  http://www.Microsoft.com/security_essentials/

• External hard drive keeps restarting by itself!

  Hello

  I have an iomega RPHD - U 250 GB hard drive plugged into my pc and I keep it this way because I need to work on organizing my files. However, it keeps restarting itself as a minute after that I opened the case, whenever I plug in my charger (has something to do with the charger?) or at random times. It's really annoying and I have no idea why this is happening. How can I solve this problem and how to avoid that this happens in the future?

  Ah.  Well that seems to me something of the chain is a failure.  The drive itself, the cable, connector, it is plugged into USB port or something on the motherboard.  I start to exchange of components or entrust it to another computer and see if it happens there.

  If not, try another drive on the computer of 'problem' and see if it works.

  Both of these can narrow down what is causing the problem. But you can also try a clean boot of the computer too. See How to perform a boot in Windows, allowing to tell if it's a software problem on the computer that is really the cause.

• After downloading macos sierra it keeps restarting

  After downloading sierra it keeps restarting after about 30 seconds.

  Start in Recovery (R command) and in the menu dropdown > utilities > disk utility and run the drive on your Macintosh hard disk first aid.

  Recovery http://support.apple.com/kb/HT4718

• iPhone 6s making random functions without touching.

  iPhone, 6, is random, making phone calls, for, people, list of contacts, or myself, with, touch, IT., he, too, plays, music, without touching, she and opening another, Lapps., all, have, been, made updates,., what, other solutions, can, any who do?

  Make an appointment at the genius bar to your Apple store. This is symptomatic of a damaged or, failing touch screen.

• iPad 2 keeps restarting while loading

  I was given an iPad 2 and said that it might not work, but I thought it was worth a shot. After plugging in it started but the battery was at 1% and after going through the whole upward for a few minutes, she has restarted itself. I thought that the battery must have has just been completely dead after you have not used for some time.

  I had reset and put to update via iTunes and set up as a new iPad. He managed to do throughout the this without turning off despite only be connected to a USB port I found strange.

  Now I got the charger for nearly an hour and the battery is only 3%, but it still keeps restarting and running with battery at 3%.

  Any idea what could happen?

  EDIT: left in DFU mode for a bit and it is always off

  Since it has been restored as new and the problem persists, we guarantee that it is not software partner. If you have tried a different cable and the problem persists, it is more that likely a problem of material and the iPad will have to be repaired or replaced.

  I would say to contact the Apple Support and run a diagnostic on the device because it can be a simple battery problem.

  Hope this helps

• Satellite L450D keeps freezing randomly

  Hello

  I recently bought a L450D refurbished: Win 7 64 bit, 4 GB ram, 2.1 Ghz AMD dual core, it works much faster than my Toshiba 1 year anyway.

  The problem is, it keeps freezing randomly. When this happens the screen looks like the picture in the link, mouse and keyboard are completely insensitive, but I left it and the battery is flat it beep?

  

  So far I've only updated windows, it is the partition of Toshiba hard disk but f8 during the startup does not seem to do anything and when I tried to write the recovery disc it burned but said unable to end of file during the verification step.

  Any help would be greatly appreciated,
  Thank you
  Dan

  Hello

  Mobile on the photo looks like a problem with a graphics chip.

  Maybe the laptop freezes because of the high temperature of the GPU. What do you think that?

  Have you noticed a higher temperature?

  If Yes, try to clean the cooling fans using a jet of compressed air you should also try an update of the display.

• Drive external DRIVE 320 GB PX1267E - 1 32 keeps restarting

  I have a Toshiba PX1267E - 1 32-hard external drive 320 GB which keeps restarting itself whenever I try to copy large files.

  The whole device became unusable as most of the things I want to backup is more than 2 GB in size.
  AI? ve tried it on 2 computers to another brand and the same problems occur, less with one of the other brand but that is strange?

  Someone else had this problem?

  Hi, I just wanted to ask you which files on your external HARD drive? Maybe there is a problem with it?
  Another suggestion is, back up your data to another medium, go to your local dealer where you bought it and try it. If you encounter the error even by your dealer, then let them trade your car.

  It s better to exchange these stuff like external HDD´s because I lost my files (music and film) since my last external drive had a headcrash. :(

  Welcome them

• Satellite P300 itself keeps restarting after the initial splash screen.

  My Satellite P300 itself keeps restarting after the initial splash screen.

  Start-up of the first screen with the F2 and F12 options down is displayed, the screen goes black, then a cursor appears in the upper left corner and flashes once or twice. Then the laptop stops and restarts and goes through the same process again and again.

  That's all with the power adapter is plugged in. If disconnected, he goes through the above process and close with no reboot.

  Any help or advice would be much appreciated.

  Post edited by: aic-poppy

  Start your laptop and enter the settings of the BIOS (F2). Set to its default value. Restart your computer, and press F8 to access the advanced boot menu.
  To start the laptop in safe mode and let us know if it works, try it please.