My key USB Lexar is recognized but then disappears
I bought a Lexar TwistTurn FlashDrive in December. It worked perfectly with Windows XP and Vista, but my computer with Windows 7 on it gave me problems.
The computer is a Compaq with Windows 7 pre-installed.
When I plug the flash drive into one of the USB ports, it is recognized and autoplay starts, but 10 seconds after the AutoPlay window opens, it closes and the flash drive is no longer recognized. This continues in a cycle for as long I let the flash drive is plugged.
I googled this problem to death and have found no solution. I also contacted Lexar support and I was told that the problem is probably caused by the pre-installed drivers. I checked that my OS is up to date (it is), as well as trying to find the drivers to re - install on the manufacturer's website. They may be there somewhere, but I couldn't find them.
I'm pretty close at the end of my rope with this problem: Please help?
Method 1.
http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter
I would ask you to uninstall the USB in Device Manager and then restart the computer and re - insert the hard drive and check. Navigate to the Bus USB controllers in Device Manager and right-click on the drive and click on uninstall and restart the computer. Once the computer is restarted, connect the usb drive and check.
I hope this helps.
Thank you, and in what concerns:
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Shekhar S - Microsoft technical support.
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Tags: Windows
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