My keyboard seems to be incorrectly installed. The sign @ is not in the right place

1. the keyboard layout is different from what is key.  e, g, if I want to use @ it's the 2 button and the "is on the @ button"

and even with the symbol for the pound sterling, I get a # how to reset the keyboard.

2. I've tried several times to install the touch gesture software and results get an error message "this software can only be installed on a hp. This isn't a HP machine' really - I bought a HP and the packaging is a HP so what is the problem here?

The document below at Microsoft

http://support.Microsoft.com/kb/258824

Tags: Notebooks

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