My lap top won't go on, but the screen is a field of colored lines

When I turn on the laptop, nothing appears on the screen but the color of the horizontal lines. What's wrong?

Hi swaki. I understand that you get nothing else from the colored lines. Looks like you have a hardware failure.
Depending on which product you have, you may be able to remove the battery and power to try to reset.
If it continues, you can contact the phone holder to talk about your repair options:

In North America: 800-474-6836
Outside North America, you can find the number here: Contact HP

I hope this helps.

Tags: HP Tablets

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