My laptop G62 does not illuminate

I was sitting at my friends house on my pc. I let the battery 20% until I charge it because I didn't let the battery run for a day or two and it should be done to ensure the life of the battery. When I plugged in I continued to use it. But he's dead. And since I could not get on. Ive used 3 different Chargers HP to load, and it does not load. Im not sure whats wrong with it. The only thing I could think is that the port that the charger switch is messed up on my PC.

Could someone provide me with assistance and possibly a number so you can call HP and ask them to address this issue. I saw a lot of technical but I'm not sure what number of HP I want repair.

Thank you

Try this:

remove the battery, other devices and the AC adapter... Press and hold the power button for 20 seconds... Plug the power adapter only and turn on the laptop...

  • Click on start and type device in the search for field, and then select Device Manager.
  • Expand the batteries category.
  • In the batteries category, right-click in the list of Microsoft ACPI compatible with battery control method and choose uninstall.
  • On the taskbar of the Device Manager, click Scan for hardware changes.

Alternatively, select Action > search the hardware changes.

Call HP would be your last option...

Tags: Notebooks

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