HP 15-d040nr: my laptop screen touch hp does not illuminate

My laptop touch screen computer hp laptop (not sure of the name of the template) does not illuminate. My computer has problems finding networks so I restarted it by using the restart function, and when it will ever stop finished back. When I press the power button / of on the internet key light turns orange and the port on the adapter lights up as usual as well, but the screen remains black. This laptop is only a little over a year, I don't know how to fix it. I tried to unplug the adapter and taking the battery, now the power for 30-60 seconds and everything put back and that does not work, I have read a lot of forums and tried everything but nothing seems to work. If anyone has an idea of what I can do, that would be really appreciated, I don't want to consider to get a diagnosis and spend tons of money. Thank you!

I ended up taking my laptop to a tech repair shop and found out that the problem was the motherboard - I had to pay for a new part and pay for this service, luckily the place is a fair price and only cost me the price of a new laptop. It sucks that I have had the computer for less than two years and I have to do an important replacement, but at least I know never buy another laptop HP again! Good luck!

Tags: Notebooks

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