My laptop goes down every time that I leave it on for a while

Hello

I have a Samsung laptop with pre-installed Windows 7 Home.   Recently it has been to break if I leave it on without doing anything (even if itunes plays) for 15-20 minutes.  I realized that at first when the computer has been 'awakening' of the screen of sleep or sleep.  Then I changed the settings never sleep and no screen saver.  However, this does not do anything.
Hope you could give me some advice on what to do to solve this problem.
Thank you very much
David

Hi David,

Thank you very much for the reply.

Once we carry out measures that have been proposed in the previous post, we have the information of the culprit.

What is the model number of your computer laptop is it MP350V5C or NP350V5C?

Also check out the following link and see if it is the model that you are using

http://www.Samsung.com/UK/support/model/NP350V5C-A06UK-downloads?downloadName=Dr

Also, check if you are running the 32-bit version or 64-bit Windows. This will help you to install the appropriate drivers for your operating system.

Consult the following link:

http://Windows.Microsoft.com/en-in/Windows7/find-out-32-or-64-bit

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