My laptop with Win7Pro 32 bit does not read the new USB drives.

Hello!
When you insert a new USB device in my computer with Windows 7 Pro 32 bit, I have a problem with the installation of the driver for this device.
At the same time with the old devices, where the driver was successfully installed before, there is no problem, everything works fine.
I checked several new readers: my kindle fire tablet, USB keys and external usb HDD. There is no problem on other computers with them.
Some information about the system:

  • Laptop HP EliteBook 8440p;
  • 3 ports usb 2.0 + 1 port usb 2.0 & eSATA port;
  • Windows 7 Pro 32-bit (Russian edition) SP1 (with the latest updates).

What I was trying to do:

  1. Remove the device driver, unplug the device in the connector, and then install the rear unit.
  2. Even with a simple reboot system;
  3. Manually and automatically update the device driver - the result, get a message: "system windows found a driver for this device, but when you try to install these drivers, it was a mistake. USB mass storage device. File not found"(translation from Russian);
  4. I checked the presence of files: etc in the folder windows\inf and USBSTOR usbstor.inf, usbstor.pnf. SYS windows\system32\drivers.
  5. All on-site. Also I tried to replace these files on the previous (before the update) and I also tried to replace these files from another computer - without result;
  6. I tried to follow a tip on a site and deleted INFCACHE.1, but it did not work.

Could you help me?
Thank you!

For me I think it's a short-circuit USB port and driver combination uninstall/replace thanks Tauheedul Ali, worked for me.

I have marked your answer as helpful and answered here with the steps I used to solve the problem.

Tags: Windows

Similar Questions

  • Windows 7 64 bit does not recognize the external hard drive.

    Windows 7 64 bit does not recognize the external hard drive.  I have an old 250 GB Western Digital external hard drive.  Neither of my windows 7 machines recognize it.  It does not show in the device, Manager of the computer Manager or Explorer.  Any help would be appreciated.  THX Mike

    Hello

    Initially, check if the hard drive is compatible with Windows 7.
    Check out the link - http://www.microsoft.com/windows/compatibility/windows-7/en-us/default.aspx
    See the help article and check if it helps.

    My drive does not appear in Windows Explorer
    http://support.Microsoft.com/kb/330140
     
    Tips for solving problems with USB devices (this also applies to windows 7)
    http://Windows.Microsoft.com/en-us/Windows-Vista/tips-for-solving-problems-with-USB-devices
     
    It will be useful.
  • Portege A600-138 with Vista 32 bit does not see the computers in the Group Win XP network

    Hello

    My Toshiba Portege A600-138 with Vista Business 32 does not see the computers in the workgroup.
    In our office, the computers are all equipped with Windows XP.

    When I connect my laptop to the Local network, I don't see any neighboring computers in Network Explorer.
    I spent 1 hour and 40 minutes to talk to a specialist Service of Support from Microsoft, and the only way to have access to local machines, we found it had to enter the IP of the computer directly into the computer browser path field.

    I hope you understand what I mean.

    The man said that he had no this problem with non - OEM Windows Vista versions.
    He meant that the problem was with the oem versions of Vista preinstalled on laptops only.
    He said that probably the sellers - in my particular case Toshiba - supplied their notebooks with VIsta oem images that were somehow corrupt.

    Does anyone have an idea of the cause of this problem?

    > The man said that he had no this problem with non - OEM Windows Vista versions.
    > It meant that the problem was with the oem versions of Vista preinstalled on laptops only.

    That's nonsense for me
    The Vista OS preinstalled Toshiba which is same BONE as full Vista disc from Microsoft.
    There is only one difference; Toshiba laptops are preinstalled with Toshiba and pilots tools and drivers and tools are part of the Toshiba recovery image that contains Vista, driver and tools

    Check this box:
    http://www.Computerworld.com/s/article/9019179/Teach_XP_and_Vista_to_play_nice_on_networks?taxono myId = 16 & pageNumber = 1

    You will find information that a problem has to do with the new Windows Vista network map.
    Windows Vista uses a new Protocol (Link Layer Topology Discovery).
    LLTD is integrated with Windows Vista, this is why they appear correctly in the network map.
    But the problem is that LLTD is not integrated with Windows XP, which is why they do not appear correctly.

    But you can fix the problem by downloading and installing the layer topology discovery responder.
    Install it and your PC Windows XP will appear on the network map.

  • Satellite A200-1TS - Win XP does not recognize the new HARD drive

    Dear Forum,

    My HD crashed, I installed a new, but XP will not recognize.
    I created a new partition with Partition wizard home edition, and with a Mini XP bootable CD I can access Hd, reading and writing, but if I try to install XP from the CD of origin of the system does not have a usable hard drive.
    Any part of the material blocking this new HD? How can I install windows XP on a hard disk new?

    Thanks in advance for your help

    Can you please tell us what model of laptop do you have?
    Maybe you need to load the SATA driver?

  • Satellite L305D-S5881 does not recognize the new HARD drive

    Ok. I've had this laptop for a while now.
    It crashed recently. So, I tried to start it up.
    I got "Winload.exe missing or damaged".

    Fortunately, I found an answer to this!
    I got the Vista installation disc and inserted.
    I had this "PAGE_ERROR_IN_NONPAGED_AREA". I fixed too. Stick of 1 GB of RAM to my computer was bad.

    So I replaced it. And during the installation, it hangs. And beeps and undesirable.
    So I thought it was my hard drive. I have a new. (http://www.toshibadirect.com/td/b2c/adet.to?poid=431567 please TAKE a LOOK BEFORE RESPONDING).

    I (try) to install and it does nothing.
    I turn it on and it goes to this page with as my enthernet info. Then I go into the BIOS and it appears. I think I could install it wrong.

    Any help?

    Hello

    I think that the new HARD drive is not recognized, because you have not installed the SATA drivers!
    The new mobile phones support the new SATA controller and especially the drivers are not included in the Windows operating system.

    So, you must first include the SATA drivers before install you the operating system.
    AFAIK the L305D supports an AMD and ATI chipset and SATA drivers must be placed in the ATI graphics driver package.

    On the other hand, you could install the operating system without the use of SATA drivers.
    I think that the BIOS must contain the SATA mode option. Usually it s set to AHCI. Pass this option in compatibility mode and you should be able to install the operating system.

    Cheers mate

  • CS6 Adobe does not read the new Canon 7 d Mark 2 Raw format.

    Hello.

    I bought the new Canon Eos 7 d Mark 2, but Adobe CS6 does not read new RAW format. I can't find any useful information. Made a record exist? Thanks for any helpful information.

    Best regards, Jean-Paul

    It's on our radar and hoping to incorporate it in a next update.

    As soon as it is available, it will be updated in the article below.

    http://helpx.Adobe.com/Creative-Suite/KB/camera-raw-plug-supported-cameras.html

    ~ David

  • I have PC toshiba laptop, my cd/dvd. writer does not read the CD software and not able to write the media__

    itshow msg

    Insert the disc pls

    Hello

    Step 1: Please do all the same underneath if you did some before as is often total
    a process that solves the problem.

    Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
    Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
    RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
    below.

    Then, work your way through these - don't forget the drive might be bad, could be a coward
    cable or slight corrosion on the contacts (usually for a laptop) and other issues.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    Try this fix manually if the Fixit 314060 does not work
    http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

    Your CD or DVD drive is missing or is not recognized by Windows or other programs-
    a Mr Fixit
    http://support.Microsoft.com/kb/982116

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
    for Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
    Vista installation after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
    ends. Remove and replace, do not just tight. For laptops, you can often clean power and
    contacts data with a pencil eraser.

    Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
    manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

    ===============================

    Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
    Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
    do it right.

    Did you follow the Troubleshooting Guide for the reader who still does not work? There are
    the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

    Check with your Maker system and a device for the two possible firmware updates and
    the correct registry entries for your car.

    Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
    as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
    the parameters.

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

    -----------------------------------------------------------------------

    You can probably find more info here and maybe even the exact registry for your CD/DVD settings
    drive from someone with the same model.

    Forums - a lot of expert real help
    http://Club.myce.com/

    CD/DVD units
    http://www.myce.com/storage/

    Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
    nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

    DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
    devices and their properties in flat table, instead of the tree viewer
    http://www.NirSoft.NET/utils/device_manager_view.html

    ===============================================================

    Check with Toshiba support, their drivers online (update or reinstall) and their forums.

    Toshiba - Forums
    http://laptopforums.Toshiba.com/

    Toshiba - Contacts
    http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/navShell.jsp?CF=su_contact

    Toshiba - drivers - access your model
    http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/home.jsp?NAV=download

    Toshiba - Support
    http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/home.jsp

    I hope this helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • Tecra 8000 does not recognize the new HARD drive

    I read on this forum and Google search, but nothing helped.

    I think the disk on Tecra 8000 (Pentium II, 266 Mhz) is "dead".
    I tried to replace it with another laptop to see if that would work.

    The laptop does not, even if I put just like the original.
    Y at - it somehow special or what I have to change something in the Bios?

    Hello

    Don t need to change BIOS settings

    As long as you use the compatible HARD disk, the BIOS should recognize the HARD drive automatically without big problems
    What drive did you use? What size, interface, etc.

    The Tecra 8000 is an oldie and I think that you could use only the 4 GB; 6 GB; 9 GB; 10 GB; 14GB IDE hard drives.

    More large hard disks would be not recognized by the BIOS.

  • Windows 7 does not recognize the new hard drive during installation

    My Pavilion hard drive died.  I ordered a new identical and it arises.  Windows 7 starts to load (since a key USB as my DVD died a long time ago) and gets it Windows on the screen asking me to select a player.  But there is no choice to drive in the menu and I can't go any further.  Is the new drive dead too?  Someone suggested that I need to reinstall a 'chip game' and if that's the problem, how to do that?  Thank you!!

    I'm glad that the hard drive is seen now.  To the extent where the DVD player, if you have purchased a new DVD player for the laptop, and you have it installed, then there is something else involved here.  In this MANUAL, it seems that it is just a simple operation change out.  Must be another reason it does not work or is recognized in the BIOS.

  • Spectrum XT Touchsmart 15-1410n: does not detect the new hard drive

    After the upgrade to Windows 10 my hard drive divided into 9 different partitions, and most of them have been corrupted and I couldn't save it. I bought a new hard drive (HGST Travelstar 7K 1000) and replaced my old drive. I used a USB stick to boot and install Ubuntu 14.04 detected but only a 32GB Samsung drive and not my HGST 1 TB drive. How can I fix it? I would like to be able to access my new drive. Google says to mess with the SATA controller, but I can't do it in my BIOS. Any suggestions?

    You are not it is hidden. In my view, that Magical Jelly Bean can pull the Code out of the BIOS license once Windows is installed, but if you reinstall the same OS (Windows 8, correct version) it will be ignited automatically the first time that you connect to the internet.

  • Satellite 2805-S603 does not recognize the new HARD drive

    The old HDD that laptop died a horrible, another bougth - HM040HC (PATA) of Samsung, but the HARD drive is not set! What?
    Too recent for 2805 controller?
    Which one i should buy, he worked normally?

    PS: Sorry for the bad English-_-

    Seems that you have purchased a HARD drive badly and is not compatible!
    I discovered that IE Toshiba MK3017GAP HARD drive is compatible with your laptop.
    This HARD disk supports an ATA-5 interface and about 30GB.

    If you want to be sure that the HARD drive works in your laptop 100% please contact the service provider authorized in your country and order the HARD drive support.

  • My laptop does not read the dvd, but another laptop computer bed. PL advise solution. Thank you

    My laptop is Pressario V2000. My laptop does not read the dvd, but another laptop reads the same dvd. PL is the solution. Thank you

    Try another DVD to verify that your laptop can read at least the other DVD.  If he can't play other DVD's then you need to replace the DVD - CD ROM drive supplied with your Pressario.

    Another thing you can try is to check fingerprints or scratches on the DVD, some DVD players are more sensitive than others.

    J W Stuart: http://www.pagestart.com

  • Connection not lost of Atheros L1 Gigabit Ethernet 10/100/1000Base-T Controller no windows 7 64 bit does not fixed the driver version v2.4.7.29_WHQL

    Connection not lost of Atheros L1 Gigabit Ethernet 10/100/1000Base-T Controller no windows 7 64 bit does not fixed the driver version v2.4.7.29_WHQL.

    It's sad to see how Samhrutha answer to the question in this way.

    The driver does simply not good.
    The only option to address this situation in the meantime a driver that works, disable features in ' Configure, Advanced tab "on the actual card.
    Different properties exist here. Try to enable / disable some of them. It helped for me on Win7 x 64 ASUS MB.
    Kind regards
    fundutzi
  • Hi, I use Adobe Photoshop Lightroom output CC Camera Raw 9.5 2015.5. I am now with Nikon D4s shooting but the lightroom does not read the RAW format. Why? Is it possible to import the RAW files in lightroom? Thank you for your help

    Hi, I use Adobe Photoshop Lightroom output CC Camera Raw 9.5 2015.5. I am now with Nikon D4s shooting but the lightroom does not read the RAW format. Why? Is it possible to import the RAW files in lightroom? Thank you for your help

    I'm not an apple person.  I read on a few different forums that apple has changed what is called 'writing' in a recent update to apple.  You may need to find an Apple expert to show you how to make sure you are allowed to write to files or locations on your computer.

  • Good afternoon. I bought a creative cloud subscription (one year) with a virtual prepaid credit card. I remembered renew two days later, but Adobe does not accept the new card. I don't know what I'm doing. Help me please

    Good afternoon. I bought a creative cloud subscription (one year) with a virtual prepaid credit card. I remembered renew two days later, but Adobe does not accept the new card. I don't know what I'm doing. Help me please

    Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

    Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

    Don't forget to stay signed with your Adobe ID before accessing the link below

    Creative cloud support (all creative cloud customer service problems)

    http://helpx.Adobe.com/x-productkb/global/service-CCM.html

Maybe you are looking for