My laptop does not read the dvd, but another laptop computer bed. PL advise solution. Thank you

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  1) click on the start menu
  2) click on 'run '.
  (3) type "regedit" and click ok
  4) go to the key of the string "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}.
  (5) delete "upper filters" and "lower in the right window.
  (6) right click on my computer in the start menu.
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  (12) restart the computer

  After the reboot, windows should automatically install a ROM clean disc and read DVDs very well if you have the correctDVDdecoders

  

  .

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