My MacBook suddenly started running slow

Reading this thread: my MacBook suddenly started running slow

I followed the instructions of Linc Davis to post the following are produced by the Terminal application and using the command:

syslog -k Sender kernel -k Message CReq 'Channel t|GPU D|I/O|find tok|n Cause: -' | tail | open -ef

The following text has been updated with the door...

Jan 29 06:47:19 core Mason-MacBook-Pro [0] : cause of previous stop:-60

30 Jan 10:01: 18 localhost kernel [0] : cause of previous stop:-60

30 Jan 10:19: 49 kernel Michael-MacBook-Pro [0] : SSanadnbdobxox: Sandboxmdmwdowrokrekre (r(: 38838) 5md woden) YY (d1e) n (f1) I i/oAns/ppClialceatindar.apop/Cns/onCatelnentdasrer d/Ap-daplticaat lef-irleea-dr-edaatark. () / Mapp/acO38S/CCona7) lteentn sd/MaacOrS /.

30 Jan 10:19: 57 kernel Michael-MacBook-Pro [0] : SSaandndbobox: x: mmdwodrwkeorkrer ((385387)) dendeyny ((1) 1) fifillee-read-r-dateaad-d/Aatppal ination/Applionscati/oGansme /GaCentme er. Capenp/Contetern.ats/pMacpOS

Jan 30 22:52:48 core Mason-MacBook-Pro [0] : nspace-Manager-unlock: found no token 11211

3 Feb 07:16:39 localhost kernel [0] : cause of previous stop:-60

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There was several abnormal stoppages in the last days. A negative stop code may indicate a hardware problem. The precise meaning of the codes is not publicly documented.

If you haven't already done so, you can try to reset the system management controller. Otherwise, or if the reset has no effect, see below.

Do a 'genius' one appointment at an Apple Store, or select another authorized service provider. You may need to leave the machine there for several days.

Back up the data on the internal disks before you turn on your computer to anyone. There are ways to back up a computer that is not fully functional - ask if you need advice.

If privacy is a concern, delete the partitions of data with the ability to write zeros * (do it only if you have at least two backups complete, independent, and you know how to restore on a blank disc from any one of them.) Do not delete the recovery partition, if it is present.

Keep your confidential data safe during the repair of the equipment

Apple recommends that you remove permission to a device in the iTunes store before serving.

* One SSD has no need to be set to zero.

Tags: Notebooks

Similar Questions

  • My MacBook suddenly started working slow

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    Here is some information on my MacBook

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    Run EtreCheck and post the report here.

    http://etresoft.com/etrecheck

    Download, open the download folder, click on it to open it and select 'open '.

    Select a problem from the menu popup box "Choose a problem", then "Start EtreCheck" in the dialog box.

    Click on the button "Report share" in the toolbar, select "Copy to Clipboard" and then paste it when replying.

  • Base HP EliteBook 8760w model: computer suddenly starts running slow

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    @Regrettings

    Welcome to the Community Forum of HP.

    A few ideas

    Try a Hard Reset / forced:

    =================================================

    Hard Reset / forced

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    Next

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    OTHERWISE, if you are using a desktop computer

    • Close all your programs and shut down your computer
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    • Start / start the computer and log in

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    =================================================

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    • Try to reinstall your game.
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  • Computer suddenly starts running slow

    Hi all

    More computer problems - yay.

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    I noticed that during the freeze, the computer disconnects from the internet (connected with an ethernet cable), raise above the symbol of the internet's yellow warning triangle.

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    (1) try a "clean boot".

    How to perform a clean boot in Windows:
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    http://support.Microsoft.com/kb/929135

    Perform a clean boot to determine if background programs are interfering with your game or other programs
    http://support.Microsoft.com/kb/331796

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    2) update your drivers from MSI web site

    Chances are the drivers to your MSI drive are older versions and have been updated:

    http://www.msi.com/product/MB/

    (3) scan your PC for viruses:

    Details of virus removal
    Download the free version of Malwarebytes, it will detect and remove most of the viruses.
    http://www.Malwarebytes.org/products/malwarebytes_free

    ESET Online Scanner:
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    ESET removal tool (Windows 7 only)
    Burn it to a CD or create a USB bootable thumb with her:
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    BitDefender Online Scanner:
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    Kaspersky Rescue Disk:
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    Kaspersky free Antivirus Scanning:
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    Norton Power Eraser
    http://security.Symantec.com/nbrt/NPE.asp?lcid=1033
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    You should use this tool very carefully, and only after you have exhausted other options.

    Microsoft safety scanner
    http://www.Microsoft.com/security/scanner/en-us/default.aspx

    Also:
    Take a critical look at your current AV software, it is produced to date or old and obsolete.

    Unexplained computer behavior may be caused by deceptive software
    http://support.Microsoft.com/kb/827315

    J W Stuart: http://www.pagestart.com

    .

  • My 27 "IMac just started running slow and has a hard time, opening of Yahoo and other sites

    My IMac 27 "just started running slow and is struggling to open Yahoo and a few other Web sites. I bought it last August, but he has only started to slow market over the last two weeks. I have reset the pram, restarted with Cmd - R. I restarted in safe mode and as a guest and it still runs slowly. I have used Etrecheck, the only suspect think I wonder on "3.10 GB com.apple.WebKit.WebContent (5). What is webkit?

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    3.10 GB com.apple.WebKit.WebContent (5)

    698 MB kernel_task

    Softwareupdated 475 MB

    254 MB Solitaire

    180 MB Safari

    EtreCheck version: 2.9.1 (251)

    Report generated 2016-02-03 22:56:23

    Download EtreCheck from http://etrecheck.com

    Time 01:18

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    Click the [Support] links to help with non-Apple products.

    Click [details] for more information on this line.

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    iMac (27 inch, at the end of 2013)

    [Data sheet] - [User Guide] - [Warranty & Service]

    iMac - model: iMac14, 2

    1 3.2 GHz Intel Core i5 CPU: 4 strands

    8 GB of RAM expandable - [Instructions]

    BANK 0/DIMM0

    OK 4 GB DDR3 1600 MHz

    BANK 1/DIMM0

    OK 4 GB DDR3 1600 MHz

    0/DIMM1 BANK

    Vacuum

    BANK 1/DIMM1

    Vacuum

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    Wireless: unknown

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    iMac 2560 x 1440

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    Disc information:

    ST1000DM003 disk HARD APPLE disk0: (1 TB) (rotation)

    EFI (disk0s1) : 210 MB

    HD (disk0s3) [recovery] recovery: 650 MB

    Macintosh HD (disk 1) /: 999,01 go-go (942,10 free)

    Storage of carrots: disk0s2 999.35 GB Online

    USB information:

    Apple Inc. BRCM20702 hub.

    Apple Inc. Bluetooth USB host controller.

    Apple Inc. FaceTime HD camera (built-in)

    Hub keyboard Apple, Inc.

    Apple Inc. Apple Keyboard

    Lightning information:

    Apple Inc. Thunderbolt_bus.

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    Mac App Store and identified developers

    Kernel extensions:

    / Library/Application Support/org.pqrs/Karabiner

    [loading] org.pqrs.driver.Karabiner (10.15.0 - 10.11 SDK) [Support]

    Launch system officers:

    [loading] 157 tasks Apple

    [operation] 79 tasks Apple

    Launch system demons:

    [loading] 191 tasks Apple

    [operation] 96 tasks Apple

    Launch demons:

    [loading] org.pqrs.Karabiner.load.plist [Support]

    [loading]    A spot of Apple

    Items in user login:

    iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    Carabiner application (/ Applications/Karabiner.app)

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    [ongoing] com.Apple.XPC.launchd.oneshot.0x10000003.Solitaire

    [ongoing] com.Apple.XPC.launchd.oneshot.0x10000007.Karabiner_AXNotifier

    [ongoing] com.etresoft.EtreCheck.115232

    [ongoing] org.pqrs.Karabiner.73632

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    Default browser: Version: 601 - SDK 10.11

    QuickTime Plugin: Version: 7.7.3

    Silverlight: Version: 5.1.41212.0 - SDK 10.6 [Support]

    3rd party preference panes:

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    Time Machine:

    Time Machine not configured!

    Top of page process CPU:

    4% WindowServer

    3% fontd

    0% kernel_task

    0% dock

    0% cloudpaird

    Top of page process of memory:

    3.10 GB com.apple.WebKit.WebContent (5)

    698 MB kernel_task

    Softwareupdated 475 MB

    254 MB Solitaire

    180 MB Safari

    Virtual memory information:

    86 MB of free RAM

    7.91 used GB RAM (1.03 GB being cached)

    10 MB of Swap used

    Diagnostic information:

    February 1, 2016, 14:05:24 Self test - passed

    1 February 2016 13:47:18 / Library/Logs/DiagnosticReports/com.apple.WebKit.Networking_2016-02-01-134718_ [redacted].cpu_resource.diag [details]

    System/Library/Frameworks/WebKit.Framework/versions/A/XPCServices/com. Apple.We bKit.Networking.xpc/Contents/MacOS/com.apple.WebKit.Networking

    Is very slow, or just web browsing? Was - this slow until you have changed the network?

  • MacBook Pro (3-inches, mid-2012) suddenly started running very slowly; Beach balls very common

    About a week and a half, it started running very slowly with the spinning beach balls popping up all the time.  This reminds me of how when I have too many tabs of the browser as in the past, but now, even with browsers had closed, open Word or Skype is really slow.  (I'm sorry for any confusing formulation; I'm not very computer customer connected, unfortunately!)

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    -detection of hardware problems (control + D)

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    -using the utility disc for repair/first care; also check

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    -wipe the hard drive and restarting from a backup previous (one month before the problems started)

    EtreCheck version: 3.0.3 (307)

    Report generated 2016-09-11 17:51:16

    Download https://etrecheck.com EtreCheck

    Duration 34: 39

    Performance: poor

    Click the [Support] links to help with non-Apple products.

    Click the [details] links for more information on this line.

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    Description:

    also very slow in general

    Hardware information: ⓘ

    MacBook Pro (13-inch, mid-2012)

    [Technical details] - [User Guide] - [warranty & Service]

    MacBook Pro - model: MacBookPro9, 2

    1 2.5 GHz Intel Core i5 CPU: 2 strands

    4 GB of RAM expandable - [Instructions]

    BANK 0/DIMM0

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    BANK 1/DIMM0

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    Wireless: en1: 802.11 a/b/g/n

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    Video information: ⓘ

    Graphics Intel HD 4000

    Color LCD 1280 x 800

    System software: ⓘ

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    Disk information: ⓘ

    TOSHIBA MK5065GSXF disk0: (500,11 GB) (rotation)

    EFI (disk0s1) < not mounted >: 210 MB

    Macintosh HD (disk0s2) /: 499,25 go-go (349,39 free)

    Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

    HL-DT-ST DVD - RW GS31N)

    USB information: ⓘ

    Apple Inc. Apple keyboard / Trackpad

    Computer, Inc. Apple IR receiver.

    Apple Inc. BRCM20702 hub.

    Apple Inc. Bluetooth USB host controller.

    Apple Inc. FaceTime HD camera (built-in)

    Information crush: ⓘ

    Apple Inc. Thunderbolt_bus.

    Goalkeeper: ⓘ

    Mac App Store and identified developers

    Launch system officers: ⓘ

    [loaded] 6 tasks Apple

    [loading] 164 tasks Apple

    [operation] 68 tasks Apple

    Demons of launch system: ⓘ

    [loaded] 43 tasks Apple

    [loading] 161 tasks Apple

    [operation] 85 tasks Apple

    Launch officers: ⓘ

    [loading] com.google.keystone.agent.plist (2016-07-12) [Support]

    Launch of the demons: ⓘ

    [loading] com.adobe.fpsaud.plist (2016-06-29)

    [loading] com.google.Keystone.daemon.plist (2016-09-11) [Support]
    [loading] com Microsoft.Office.Licensing.Helper.plist (2011-03-10) [Support]

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    [loading] com.valvesoftware.SteamClean.plist (2016-05-14) [Support]

    Internet Plug-ins: ⓘ

    FlashPlayer - 10.6: 22.0.0.209 - SDK 10.9 (2016-07-22) [Support]
    QuickTime Plugin: 7.7.3 (2016-04-05)
    Flash Player: 22.0.0.209 - SDK 10.9 (2016-07-22) [Support]
    Default browser: 601 - SDK 10.11 (2016-04-05)
    o1dbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-21) [Support]
    SharePointBrowserPlugin: 14.2.4 - SDK 10.6 (2012-10-03) [Support]
    googletalkbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-12) [Support]
    Silverlight: 5.1.10411.0 - SDK 10.6 (2014-03-29) [Support]

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    Web of Google Earth plugin: unknown (2013-01-24)

    The Safari Extensions: ⓘ

    AdBlock - BetaFish, Inc. - https://getadblock.com (2015-10-14)

    3rd party preference panes: ⓘ

    Flash Player (2016-06-29) [Support]

    Time Machine: ⓘ

    Mobile backups: WE
    Automatic backup: YES
    Volumes to back up:
    Macintosh HD: Disc size: 499,25 GB disc used: 149,86 GB
    Destinations:
    X. backup [Local]
    Total size: 999,86 GB
    Total number of backups: 7
    An older backup: 05/01/16 17:26
    Last backup: 28/08/16 23:43
    Size of backup drive: adequate
    Backup size 999,86 GB > (disc 149,86 GB X 3)

    Top of page process CPU: ⓘ

    11% Firefox
    4% kernel_task
    3% hidd
    2% sandboxd
    2% WindowServer

    Top of the process of memory: ⓘ

    1.00 GB Firefox
    457 MB kernel_task
    291 MB mdworker (15)
    143 MB mds_stores
    90 MB Microsoft Word

    Information about virtual memory: ⓘ

    36 MB Free RAM
    3.96 GB Used RAM (657 MB cache)
    0 B Swap used

    Diagnostic information: ⓘ

    Sep 11, 2016, 16:37:21 Self test - passed
    Sep 11, 2016, 09:20:57 ~/Library/logs/DiagnosticReports/suggestd_2016-09-11-092057_[redacted]. Crash

    /System/Library/PrivateFrameworks/CoreSuggestions.Framework/versions/A/support/s uggestd

    Thank you in advance for your answers - I'm just at a loss for what could be the real problem!

    You Mbps HARD drive is suspect.  Start the recovery (COMMAND-R) partition and select in menu 4 disk utility.  Run disk utility > first aid > repair.

    Unrelated, but your battery has seen a lot of use.  I suggest to replace.

    Ciao.

  • My pc starts running slow when I run progrmaes

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  • MBP early 2011 start running slow

    Hello

    I use MBP early 2011, i7 2.2 Ghz, 8 GB RAM, 750 GB HDD (573 GB free). Its pretty slow operation and initialize the time is more than 3 minutes. I ran EtreCheck and the result is the following.

    Several times in a day, MBP stops responding for a few minutes. It was everything beautiful, until it has been upgraded to El Capitan.

    Battery back up also seems to be about 2 hours with WiFi on and charging takes about 8 to 9 hours for a full charge. I use the genuine Apple magsafe adapter.

    Help, please. Thanks in advance.

    EtreCheck version: 2.9.12 (265)

    Report generated 2016-06-11 20:59:12

    Download https://etrecheck.com EtreCheck

    Time 01:38

    Performance: Excellent

    Click the [Support] links to help with non-Apple products.

    Click the [details] links for more information on this line.

    Problem: The computer is too slow

    Hardware information: ⓘ

    MacBook Pro (15 inch, early 2011)

    [Technical details] - [User Guide] - [warranty & Service]

    MacBook Pro - model: MacBookPro8, 2

    1 2.2 GHz Intel Core i7 CPU: 4 strands

    8 GB of RAM expandable - [Instructions]

    BANK 0/DIMM0

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    BANK 1/DIMM0

    OK 4 GB DDR3 1333 MHz

    Bluetooth: Old - transfer/Airdrop2 not supported

    Wireless: en1: 802.11 a/b/g/n

    Battery: Health = Normal - Cycle count = 51

    Video information: ⓘ

    Intel HD Graphics 3000

    Color LCD 1440 x 900

    AMD Radeon HD 6750M - VRAM: 1024 MB

    System software: ⓘ

    OS X El Capitan 10.11.5 (15F34) - since the start time: about an hour

    Disk information: ⓘ

    TOSHIBA MK7559GSXF disk0: (750,16 GB) (rotation)

    EFI (disk0s1) < not mounted >: 210 MB

    Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

    Untitled (disk1) /: 748,93 go-go (573,38 free)

    Storage of carrots: disk0s2 749.30 GB Online

    MATSHITADVD-R UJ-898)

    USB information: ⓘ

    Computer, Inc. Apple IR receiver.

    Apple Inc. FaceTime HD camera (built-in)

    Apple Inc. Apple keyboard / Trackpad

    Apple Inc. BRCM2070 hub.

    Apple Inc. Bluetooth USB host controller.

    Information crush: ⓘ

    Apple Inc. Thunderbolt_bus.

    Configuration files: ⓘ

    / etc/hosts - number: 2

    Goalkeeper: ⓘ

    Mac App Store and identified developers

    Kernel Extensions: ⓘ

    / Library/Application Support/Kaspersky Lab/KAV/Bases/Cache

    [loading] com.kaspersky.kext.kimul.46 (46 - 2016-06-11) [Support]

    [loading] com.kaspersky.kext.mark.1.0.6 (1.0.6 - 2016-06-11) [Support]

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    [loading] com.kaspersky.kext.klif (3.4.0a25 - 2016-06-04) [Support]

    [loading] com.kaspersky.nke (2.1.0 - 2016-06-04) [Support]

    [loading] com.logitech.manager.kernel.driver (5.40.1 - SDK 10.8 - 2016-06-04) [Support]

    Launch system officers: ⓘ

    [loaded] 8 tasks Apple

    [loading] 158 tasks Apple

    [operation] 72 tasks Apple

    Demons of launch system: ⓘ

    [loaded] 47 tasks Apple

    [loading] 162 tasks Apple

    [operation] 81 tasks Apple

    Launch officers: ⓘ

    [no charge] com.adobe.AAM.Updater - 1.0.plist (2016-05-12) [Support]

    [operation] com.kaspersky.kav.gui.plist (2016-06-11) [Support]

    [operation] com.logitech.manager.daemon.plist (2015-11-20) [Support]

    [loading] com.oracle.java.Java - Updater.plist (2016-05-12) [Support]

    Launch of the demons: ⓘ

    [loading] com.adobe.ARMDC.Communicator.plist (2016-04-07) [Support]

    [loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-04-07) [Support]

    [loading] com.adobe.agsservice.plist (2016-05-12) [Support]

    [loading] com.adobe.fpsaud.plist (2016-05-10) [Support]

    [operation] com.kaspersky.kav.plist (2016-06-11) [Support]

    [loading] com.macpaw.CleanMyMac3.Agent.plist (2016-04-15) [Support]

    [loading] com.microsoft.autoupdate.helpertool.plist (2016-06-04) [Support]

    [loading] com.microsoft.office.licensing.helper.plist (2014-05-09) [Support]

    [loading] com.microsoft.office.licensingV2.helper.plist (2015-08-30) [Support]

    [loading] com.oracle.java.Helper - Tool.plist (2016-05-12) [Support]

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    [loading] com.adobe.ARM. [...]. plist (2016-05-12) [Support]

    [loading] com.bittorrent.uTorrent.plist (2016-04-07) [Support]

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    Time Machine not configured!

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    Used Swap 0 B

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    org.mozilla.Firefox - /Applications/Firefox.app/Contents/MacOS/firefox

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  • HP Officejet 4355 printer suddenly start very slow printing! HP technician advice needed!

    Hello
    My all-in-one HP Officejet 4355 printer start suddenly feel very very slow! I've had it for 4 years, and God never gave me any problems (maybe minor once, but never really made me mad), as I used it very often at home and at the office. I always buy the HP original ink cartridge (only once, when I wanted to see how works the charging - it's not) and now the last cartridge has been in the printer for a month or two, nothing unusual, and suddenly my printer starts to print very very slow, if normally it took 10-15 sec for a black and white page now it will take 10 to 15 minutes. Could someone suggest help?
    Please don't talk about the computer/Windows/USB settings, they all work very well. I unplugged the printer from the PC and don't "align the print cartridge. First step, the printed area, took 10 minutes, second step, part of scanning, does not pass. It says printer cannot allocate the alignment page...
    Moreover, I did look around for answers and found that some people say it's a fault of the ink cartridge. But I used this cartridge for a few months now, it's almost, but not yet finished, it was perfectly up to printing. Impressions during this issue come out OK, 7 out of 10.
    Anyone have any ideas? If I could attract professional assistance of technicians of HP, it would be perfect.

    Thank you.

    © RedStarLimitless ©

    Although they still ink cartridge may fail and give the results you see, where the printer made a bandage and wait 10-15 seconds for the next Strip. This is caused by the failure of one of your cartridges.  Remove each cartridge and clean the contacts on the cartridge and printer can solve the problem.

    I don't remember if the Officejet 4355 reserve mode supports, but try the following: remove the black print cartridge and print a test page.  The printer prints at a normal speed?  Is therefore the black cartridge was the issue and needs to be replaced.  If it isn't then, put the black back cartridge in and remove the color cartridge and the test page printed.  If the printer now prints speed the color cartridge is responsible and must be replaced.

  • Firefox started running slow about 3 Mbit/s on the same machine that is running to about 6 Mbps, reinstalled firefox twice, but no improvement.

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    I was so sure that I could be that the problem was with the combination of f-secure, windows vista and Firefox. The O.S. I can not change, Firefox I won't change if f-secure has drawn the short straw. Fortunately, I don't have a long contract with f-secure, I so uninstalled and moved, replacement works very well, too short life.

  • Satellite M30 slow start, running slow & on most of the time HARD disk activity led

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    Laptop takes @5 minutes to start. Open Outlook takes 10 seconds. Drive light is on most of the time so I was wondering if the hard drive related.

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    Try the freeware like HD Tune or HDD Health programs.
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  • my computer started running slow recently

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    Hello

    Thanks for the reply.

    In fact, computers that run Windows need winlogon.exe running at all times, because it allows users to log in and out of Windows. Process Library reports that winlogon.exe is necessary for a stable computer
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    Then I suggest that you run the Microsoft Safety Scanner and see if that helps.

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    If the suggestion above does not work then, try creating a new user account and see if that helps.

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  • Firefox started running slow after the removal of my story. I tried to reinstall a new profile, and finally a new installed Windows. Now, I have the same problem

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    Start Firefox in Safe Mode to check if one of the extensions (Firefox/tools > Modules > Extensions) or if hardware acceleration is the cause of the problem.

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  • laptop started running slow, internet, freezing, scan revealed nothing any ideas please

    Salvation since the end of last week internet freezing constantly flashing on and outside, a scanner and said no viruses found ideas please

    Thanks Jo

    Hi jo.barker24,

    ·         Have you made changes on the computer before this problem?

    ·         What version of the operating system is installed on the computer?

    ·         You get the error message?

    ·         You use Internet Explorer? If so, what version of IE are you using?

    Follow these steps:

    Step 1: Start the computer in safe mode with network and check if the problem persists.

    Startup options (including safe mode)

    http://Windows.Microsoft.com/en-us/Windows7/advanced-startup-options-including-safe-mode

    Step 2: If the issue does not continue in safe mode with networking, perform a clean boot to see if there is a software conflict as the clean boot helps eliminate software conflicts.

    Note: After the boot minimum troubleshooting steps, follow the link step 7 to return the computer to a Normal startupmode.

    For reference:

    How to make a computer faster: 6 ways to speed up your PC

    http://www.Microsoft.com/atwork/maintenance/speed.aspx

  • 2011 Macbook pro running slow and beach balling

    My Early 2011 Macbook pro worked extremely slow for a few months.  He is lagging in the start-up and opening of all applications.  It also happened to coincide with my Wifi, refusing to recognize my Macbook, he repeated that a device was already on the network with the same IP address. I tried reseting the IP address several times.  But since he has never done this on other networks I received a new router this week and have not had a problem until now.

    The biggest problem is the race slow, hot and delay.  I have 8 GB of RAM and a 1 TB hard drive. I'm running OS X 10.11.5. Any suggestion or help is greatly appreciated!

    Model name: MacBook Pro

    Model identifier: MacBookPro8, 1

    Processor name: Intel Core i5

    Processor speed: 2.3 GHz

    Number of processors: 1

    Total number of cores: 2

    (By heart) L2 Cache: 256 KB

    L3 Cache: 3 MB

    Memory: 8 GB

    Try and reset your SMC

    Reset the management system (SCM) controller on your Mac - Apple Support

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