My Matshita UJ140AS, Blu Ray player will read any media inserted in the drive.

I uninstalled the device driver, removed the filters in the registry, tried a system restore and Microsoft FixIt application, but the drive will not always read any disk.  This issue started about two days ago.  After that, I did a complete virus scan and the steps mentioned above.  Please help me to solve this problem as soon as possible.  Thank you.

Hi EJP6431,

As we tried all possible steps, you may need to contact the manufacturer of the drive about this.

Bindu S - Microsoft Support

Tags: Windows

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