My msn email crashes (and crashes my computer) whenever I open it for the first time. It is also very slow to open my messages.
Windows xp sp 3
3.25 GB of RAM
Pentium 4
3.20 ghz
MSN c. 10.2
Hi vic238,
· Did you do changes on the computer before the show?
· You get the error message?
· The question is limited to the MSN email?
· What web browser do you use?
Follow these methods.
Method 1: Performs a search using the Microsoft safety scanner.
http://www.Microsoft.com/security/scanner/en-us/default.aspx
Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.
Method 2: Follow these steps:
Step 1: Start the computer in safe mode with network and check if the problem persists.
Step 2: If the problem does not still in safe mode, perform a clean boot to see if there is a software conflict as the clean boot helps eliminate software conflicts.
Note: After completing the steps in the clean boot troubleshooting, follow the section How to configure Windows to use a Normal startup state of the link to return the computer to a Normal startupmode.
After the clean boot used to resolve the problem, you can follow these steps to configure Windows XP to start normally.
(a) click Start, run.
(b) type msconfigand click OK.
(c) the System Configuration Utility dialog box appears.
(d) click the general tab, click Normal startup - load all services and device drivers and then click OK.
(e) when you are prompted, click restart to restart the computer.
Tags: Windows
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