My new HP Officejet 6500 a does not appear in the printers and faxes

The HP Officejet 6500 a printer is a wireless all-in-one with fax, print, copy, scan.  I don't intend to use the fax and who did not put in place.  But what displays in the start menu > printers and faxes is the fax but not the printer.  So I can't select it is my default printer.  This is the main problem.

Which is OK - when I print (with the help of this device or another my printer), since the print page I can select which printer to use and as well the new printer and fax are displayed here.

Misc info: my other (old) printer is HP psc 1300 all in one, is not wireless and includes a fax machine.
I have Windows XP SP 3 v.2002.

Hi desert Ginny,

I suggest you to install the drivers by downloading it from the following HP support link and check if it helps:

Download drivers - HP Officejet 6500 has e-all-in-One Printer series

Also, take a look at the following link:

Failed to configure a network printer by default for all Windows XP users

I hope this helps.

Tags: Windows

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