My online banking says my 29.0.1 program of mozilla firefox is too new or obsolete because it won't open my Bank page.

I just changed from Internet Explorer to Firefox. Because it's time to pay the Bills, I was doing a test to see if I could do it on my sites of bill payment. I arrived on the homepage of the Bank my - completely different from other words homepage. I have connected, but could find no way to close the session. I contacted Firefox by phone and the customer service representative asked what version of Firefox, I got and I replied 29.0.1. Then, she said it must be an old number. As I had seen on the site Web of Firefox it's the newest version, I told him that this is supposed to be the latest version. She replied: "then that must be the problem - we don't have not." She had no idea how to connect on their Web site.

    Do I have to do anything special in Firefox in order to check for any charges on my bank account?

Sincerely,
Jackerjean

If you leave your session inactive for some time, the site may log you due to inactivity, but... I wouldn't trust that, either.

Generally, your bank will have a link, a menu, or another way to close the session. Certainly, it's the best thing, if you can do it. Sometimes, if a site is not completely compatible with Firefox, its style rules will result in a jumbled layout. You can disable all the rules of style and view the site in a simpler presentation to see if you can spot the missing link. To do this:

Press the Alt key > View menu > of Page Style > No Style

(The tab will remain without style in the future. You can use the same menu to reapply the style sheets in the page later).

In addition, if you want to break the connection between Firefox and your banking session, you can clear your cookies for the site of the Bank. This will not necessarily have no effect on your session of operations banking on the server , but should make it impossible for a person to use your Firefox to do anything in this session. To clear the cookies for the current site, you can use the Page Info dialog box. Here are 3 ways to open it:

  • Right click and select View Page Info > Security > "View Cookies".
  • ALT + t (open the classic Tools menu) > Page Info > Security > "View Cookies".
  • Click on the padlock in the address bar > additional information > "View Cookies".

In the dialog box that opens, you can delete cookies from the site individually.

Then reload the page and the site should behave as if you are not connected.

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