My Outlook crashes whenever I am trying to send mail. It won't let me send mail, why?

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• I am trying to upgrade and it won't let me.  I have the auto renewal YOU?

  I am trying to upgrade and it won't let me.  I have the auto renewal YOU.  He always tells me that to turn it on!   ??

  Hi antoinettec43707127,

  What you are trying to upgrade to? I see that you have an ExportPDF membership and a subscription to Adobe PDF Pack (both are active with automatic renewal on). Actually not need both, like the feature that ExportPDF offer is also included in Adobe PDF Pack.

  In all cases, please log out and empty the browser's cache and then reconnect. If you're still having problems upgrading, please contact customer service. An agent should be able to help take care of it quickly.

  And if you decide to cancel one of your subscriptions, please see cancel your subscription or membership. Acrobat, Acrobat.com online services

  Best,

  Sara

• I am trying to register, but it won't let me

  https://creativecloud-specialoffer.Adobe.com/special-offer/?loc=en_US & CC = US

  I am trying to register and it won't let me

  I responded to this post of forum http://forums.adobe.com/message/4688344#4688344 also of smurf4t1, describing what I thought happened. I've also alerted the team responsible for the page special offers.

• Hey all, someone knows why, on my creative cloud trying to update Photoshop it won't let me? even after I went to creative cloud and change my password

  help it is driving my crazy, it's just a circle round and round

  Hi Richard,

  Please see the article: Adobe Creative Cloud desktop application uninstalled Adobe apps as up-to-date lists

  Let us know if you need additional assistance.

  Kind regards

  Shelly

• Outlook crashes each time I have send an email

  My Microsoft Outlook crashes whenever I send a mail!

  I have updated my office 365 and updated my Mac OS, but I still have the same question.

  Thanks for your response

  Hi there, SpiceMatrix!

  Thank you for reaching out by Apple Support communities. From your post, I understand that your Microsoft Outlook is quit unexpectedly when you try to send an e-mail. I rely on email everyday, so I know it is important that your e-mail client works and would be happy to help you!

  I have some basic troubleshooting to that I can recommend to help determine if the problem is related to your OS X software and fix it in this case. Please, try the following steps in order.

  1. Quit the Microsoft Outlook application, by following the steps described here: OS X El Capitan: Quit apps

     Once the application has been exited, re - open and now the SHIFT key on your keyboard. Try to send an e-mail.

  2. If the application closes always, restart your Mac by clicking on the menu Apple  and selecting restart... in the drop-down menu. Once the computer is back on, open Microsoft Outlook and try to send another e-mail.
  3. You can continue troubleshooting if the app close unexpectedly again by restarting the Mac in safe mode. Instructions for using the safe mode can be found here: try safe mode if your Mac does not start-up

     Even if the title of the article is not exactly the same as the problem you are experiencing, safe mode is still a big step to take. She will run a scan of your system when starting and also disable some software and processes that may be causing a conflict. Once in safe mode, try to send an e-mail. If Microsoft Outlook continues to quit smoking, try the next step.

  4. Test Microsoft Outlook in a different user account. The following article will give you some information on how this can be useful, as well as instructions on the implementation of a new user: How to test a question in another account on your Mac user
  5. Must waive the application in a different user account, my next recommendation is to uninstall and reinstall the software. You can get instructions on how to uninstall Microsoft Office on Microsoft here support site: uninstall Office 2016 for Mac

  See you soon!

• Skype constantly crashing whenever I connect (Windows 7)

  So my Skype crashes whenever I'm trying to connect. I literally installed and it started crashing. Here is the error log I get when it crashes.

  Signature of the problem:
  Problem event name: BEX
  Application name: Skype.exe
  Application version: 7.18.0.109
  Application timestamp: 569d781a
  Fault Module name: StackHash_c2ae
  Fault Module Version: 0.0.0.0
  Fault Module Timestamp: 00000000
  Exception offset: 0b24c298
  Exception code: c0000005
  The exception data : 00000008
  OS version: 6.1.7601.2.1.0.768.3
  Locale ID: 2057
  Additional information 1: c2ae
  More information 2: c2ae1551780ae5166caf7a5eb91d859c
  Additional information 3: cf40
  Additional information 4: cf40bcbb0927ef9da3bfa8c112aaf628

  Anyone have any idea on how to fix it? See you soon

  Disable the 'Hauppauge HD PVR Capture Device' option, then try to connect.

• Crashes whenever I go out, even using the output under the file tab, is struggling to recover windows and tabs, reset crashes.

  Whenever I boot Firefox I get an error message that he struggles to recover windows and tabs and gives me an option to close the windows display or restore the last window. To do this, each time that this whatever the last window. Whenever I go out it goes down and I send a crash report. I tried a reset and it crashes. I did full of viruses and malware scans and found nothing.

  Please perform the following steps to give us an ID of crash report which helps us to learn more about the cause of the accident.

  1. Entered on: crashes in the Firefox address bar (this is where you enter your website name) and press ENTER. You should now see a list of submitted incident reports.
  2. Copy the latest report 5 ID you see in the window of accident report and paste it in your answer in the forum.

  More information and additional troubleshooting steps are in the article Firefox plant - troubleshoot and prevent assistance fixing crashes .

• Skype crashing whenever I start it.

  After that I updated to Skype to the newest one, it crashes whenever I start it. I tried to look for further discussions on this forum and tried like 50 different things (IE cleaning, decommissioning, IE, etc etc) now the problem is, Skype 6.14 works fine for me, but in general, the next time I start my PC it auto updated Skype 7.0.0.102 and it works fine, does not crash but my MAIN problem is I can't join some calls because it says I need to put updated my Skype. How in the world I am supposed to "update" my Skype and use it when I can't even it starts without it crashing? It's super annoying, and I can't solve this problem, though even I tried many different methods of fixing that apparently worked for other people, but has not worked for me. The error I get is:

  Name of the failing application: Skype.exe, version: 7.21.0.100, time stamp: 0x56d5f4c5
  Name of the failed module: KERNELBASE.dll, version: 6.1.7601.19160, time stamp: 0x56bcd5c3
  Exception code: 0xe06d7363
  Offset: 0x0000c52f
  ID of the process failed: 0x14b0
  Start time of application vulnerabilities: 0x01d1932ea5d1a75d
  The failing application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
  Path of the failing module: C:\Windows\syswow64\KERNELBASE.dll
  Report ID: ecf22275-ff21-11e5-beb5-d05099204b3c

  http://www.Skype.com/go/getskype-full

  Update on, and that includes also the update of the operating system and drivers

  You can also do a check of the system files:

  Start > Search > cmd > righclick cmd run as admin > sfc/scannow (leave running until the end and hope that all errors are recovrable)

  (if Windows 8.1 or 10, just rightclick start for admin cd shell).

• BlackBerry Smartphones Facebook crashed whenever it starts...

  Facebook will show the first screen, and then a split second later close with this error message:

  net.rim.device.api.system.UnsupportedOperationException

  Anything stupid like restart, pulling on the battery, remove the program, resettlement, etc solves this problem.

  Already when it would crash whenever I tried to post messages/status/etc. Normally, I delete via the Desktop Manager and then reinstall.  I did every two months, but now that is no longer working (I did 3 times now) and it simply crashes.

  Anyone have any idea what causes this?

  I called T-Mobile to return them this whole book.

  But I've also upgraded to OS 4.5 on their recommendation, which seems to have solved this problem.

• my system crashes whenever I try to use it

  my system crashes whenever I try to use it

  It happens every time I try to export the video.  I even tried a 3 sec clip

• I find that whenever I'm trying to rename an invisible layer (in Photoshop CC 2015), Photoshop stops working. Apart from ensuring that a layer is visible before you rename it, Adobe (or anyone) has a solution for this?  Thank you.

  I find that whenever I'm trying to rename an invisible layer (in Photoshop CC 2015), Photoshop stops working. Apart from ensuring that a layer is visible before you rename it, Adobe (or anyone) has a solution for this?  Thank you.

  Hi df.studio,

  Please reset the Photoshop preferences and try again.

  Steps to follow:

  To re-create the Photoshop preferences files, start the application while pressing Ctrl + Alt + Shift (Windows) or command + Option + shift (Mac OS). Then, click Yes to the message, "Delete the Adobe Photoshop settings file?"

  Related link: functions of files preference, names and places. Photoshop CS5

  If not, let us know error code related to the crash.

  Go to the control panel< event="">

  Once that event viewer is open< click="" on="" windows=""><>

  Search the last error and let us know the details and general information.

  

  Let us know if it helps.

  Kind regards

  ~ Mohit

• Since the update to 2015 CC, "Save for Web" crashes whenever I have it try. Is there a new way to save pictures off in many sizes?

  Hey everyone, since I've updated for Creative Cloud 2015, whenever I have tried to use the option 'Save for Web', Illustrator will crash all trying to render the preview. I understand that save for web was marked as legacy in Photoshop - so I feel this feature is on its way out the door. So, I was wondering if there is another way to save an image in many sizes? It was my main reason to use save for web. Under export I don't see the option for several sizes. Thank you!

  James,

  Personal Adobe works with issues save for Web, but it can take some time.

  Some have re-established CC 2014 because of this.

  If uninstalled, you can reinstall CC 2014.

  o-CC-or-any-creative-cloud-application/ http://blogs.adobe.com/kevinmonahan/2014/01/29/Revert-to-a-previous-version-of-Premiere-PR

  Or from the tab versions in the app management CC using the CC Office management application, you should be able to go to the top gear icon on the right. Find the Illustrator set up and that there should be an option of previous Versions that you can develop.

  Or go to your console CC > menu APPS, then scroll down to find additional applications and the right to it see you blue text (probably all applications.) and choice of menu, open it and jump a little below in black letters menu (video, etc.) there is a blue line SEE the PREVIOUS VERSIONS, click on it, you will see the names of all the software without number , click on install and you will see all earlier versions to install according to your choice.

  You can also see how to post #20 by Drawingbuddy in this thread:

  https://forums.Adobe.com/thread/1871573

  Otherwise you might get drawn to help here.

  http://prodesigntools.com/Adobe-CC-version-control.html

  Our Adobe staff friends are busy to 2015 CC research questions, so I hope the dust will settle soon and everything will be fine.

• InDesign cs5 crashes whenever I try to change the mark formatting via Type &gt; reference Option Document or paragraph using the span columns Styles

  InDesign cs5 crashes whenever I try to change the formatting mark by going to the Type > Document reference Option > and then I try to choose a paragraph style, I already put in place. I need to use the paragraph style includes columns of Span, which I think may be the issue. I think this because when I then tried to create a new document and re - import styles, it won't let me even the columns of the span feature is added the paragraph in question Style.

  I can send screenshots at all (for example, dialog boxes) if it would be helpful to understand the question, I'll have.

  Any help would be greatly appreciated!

  Thank you.

  They used to have a feature called 'Useful response', but in my view, which has not been restored yet since they have recently updated the forum software. No problem. Just trying to help you.

• Firefox crashes constantly. I tried all the troubleshooting, including the re - install. Is - fixable?

  Firefox crashes all the time - from "does not" to a complete crash. I've tried safe mode, I tried to reinstall, nothing works.

  I am now downloading Chrome, unless someone has simple solutions.

  Ta

  I'm sorry you have problems with Firefox crashing. These accidents are all because Firefox is short-term memory. Please try the following article:

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• After the migration to the new sshd, imovie now crashes whenever I try to open a project. All other applications are very good.

  Yesterday I installed a new SSD in my MacBook Pro 13 "unibody mid-2012 laptop computer.

  After installation, I formatted the drive, install a new copy, El Capitan, then moved the rest of my Time Machine backup.

  The computer works great, much more quickly than before. Everything works perfectly except...

  After migration, iMovie now blocks whenever I try to open a project. Every time. All other applications are very good. I even opened the original library from my old drive, opens the library of my Time Machine backup and they all down when I double-click on the icon for ANY project!

  The files are not corrupt because they have not changed. It doesn't matter which library I use, it crashes whenever I try to open a project.

  So far, everything on the Mac works fine. Other applications of Apple, everything! Please someone help me solve this problem because I use iMovie on a regular basis and have SEVERAL projects open that I can't afford to remove.

  Thank you!

  Hello Jon Tompkins,

  Thank you for using communities of Apple Support.

  If I understand your message that iMovie crashes when you try to open a project. I know the importance of your projects are as I like to use iMovie as well. First of all, I would like to check to see that iMovie will appear in your shopping list in the Mac App Store. If so, delete the app and then reinstall it.

  If this isn't the case, so do not delete the app. Instead, follow this link:

  OS X El Capitan: If an application crashes or closes unexpectedly

  Who also advises to test the problem in safe mode. This article includes the steps to start your MacBook Pro in safe mode:

  Try safe mode if your Mac does not end commissioning

  After having tested in safe mode, restart your Mac again and allow it to start up as usual. Then test the question again and see if it has not changed.

  Best regards