My PC just crashed and I lost all personal information

From one day to the next my computer lost all my info.  When I opened this morning, everything was gone.  Use of the last was last night

Hello

1. what happens when you start the computer? You get the error message?
2. have you made changes on the computer recently?

Check to see if the problem exists in Safe Mode, if the computer works as expected in mode without failure, then we can solve the problem in the clean boot state.

a. refer to the article below for the procedure safe mode in Windows XP

A description of the options to start in Windows XP Mode
http://support.Microsoft.com/kb/315222

b. you need to perform a clean boot to find the program that is causing and then disable or remove.

How to configure Windows XP to start in a "clean boot" State
http://support.Microsoft.com/kb/310353/en-us

Note: When you are finished troubleshooting, follow the steps as explained in the article to reset the computer to start as usual.

I hope this helps.

Tags: Windows

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