My plan has expired and I have updated to a regime of free through the University but my programs will not open.

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• My account has expired and I have updated payment information, but I still can't use Id or anything. I don't know what to do.

  The card I had on file has expired and my account stopped. I've updated payment information and now I can't use anything. What happened and what should I do?

  This is an open forum, not Adobe support... below to connect with Adobe personnel to help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I got creative cloud, InDesign now says the trial has expired and I have to buy the program. It seems that it does not update I already have a plan. How can I do to?

  I got creative cloud, InDesign now says the trial has expired and I have to buy the program. It seems that it does not update I already have a plan. How can I do to?
  If I pay for a product that I can't use.

  Using creative cloud | Applications creative Cloud back to update evaluation Mode to 2015 CC

• My plan has expired and when I go to my account / plans and products, near my plan is written "Expired" but...

  My plan has expired and when I go to my account / plans and products.

  near my plan is written "Expired" and "for a reactivation update your payment details" I'm doing this, but nothing happens.

  Even though I have the message: "Thank you. Your payment details have been updated and you can use the plan right now. Your invoice will be issued soon. »

  [Duplicate message deleted... post the same question more than once is confusing... MOD]

  [This is an open forum, not a direct line to Adobe support... you have to wait a response]

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Hello me my cc adobe has expired and I have already paid and I have not received my serial number, which w

  Hello me my cc adobe has expired and I have already paid and I have not received my serial number, asking me to this topic.

  Hi Abel.

  I see that you bought the creative cloud for subscription teams and you have not invited any one so far. I would ask kindly go to Creative.adobe.com and connect you with this email add and invite you on the accounts so that you can be a part of the subscription. Inviting would be free for free.

  See you soon,.

  Michael Sharma

• Adobe Muse CC trial has expired and now I can't enter a code to activate the product

  I installed the Muse and the original notice, that I got from my headquarters indicated using the key of the business for our package from Adobe and then accept the trial for Muse. Muse-trial version has expired and I have a serial number, but I can't access. my options are listed as "buy" or "sign in", if you select "buy" then you are taken to the site of Adobe. If you connect, you are prompted to "buy or continue trial and if you select claims that the trial has expired and that it sends that back you to the screen that tells you to buy the software again. How can I get the serial number?

  Hello Aiva,

  If you have a creative cloud Enterprise serial key, you can serialize Adobe Muse using this serial key and remove the sign in too (Muse CC 2014 64-bit). Please follow the steps mentioned in the link below to serialize Muse CC 2014.

  Serialize Adobe Muse: http://helpx.adobe.com/creative-cloud/packager/provisioning-toolkit-enterprise.html

  Delete the record: http://helpx.adobe.com/creative-cloud/packager/installing-products-exception-folder.html

  I hope this helps.

  Thank you

  Ashish

• My old photographer plan has expired. I want to cancel it. Now I buy the new plan already

  My old photographer plan has expired. I want to cancel it. Now I buy the new plan already

  Cancel see answer #1 in https://forums.adobe.com/thread/2023066 - includes a link to Chat from Monday to Friday

• The pc seems to have gone to a previous set point during the boot, but now she can not install software and doesn't seem to have Norton AV more

  My daughter's office got fried during the last storm, even though she had a surge protector.  Obviously the power company line was bad.  The pc seems to have gone to a previous set point during the boot, but now she can not install software and doesn't seem to have Norton AV more.  When she tries to run a system restore it gets "extended attributes are incompatible."..: thank you for your help.  Debbie

  Hello

  I would suggest trying the following methods and check if it helps.

  Method 1:

  Run the scan tool (SFC) System File Checker and check if it helps.

  This problem may occur if a system file is missing or damaged.

  You can refer to the method-the System File Checker tool in the following article:

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7: http://support.Microsoft.com/kb/929833

  Method 2:

  Try to clean boot, and then check to see if this helps you.

  How to solve the problem by running the clean boot in Windows 7:
  http://support.Microsoft.com/kb/929135

  Note: Once you have completed troubleshooting, perform the steps in the step 7: to reset the computer as usual.

  Method 3:

  Try the steps in the following Microsoft article and check if it helps.

  Problems installing and uninstalling programs on Windows computers:

  http://support.Microsoft.com/kb/2438651

  Hope the helps of information. Please post back and we do know.

• I have Photoshopp CS3 on a PC running Windows 8.1.  Bridge froze.  Can I upload photos with the bridge but bridge itself will not respond to the commands of sny, and is the only way to leave the bridge to close.  I tried to use my originsl disc for repair

  I have Photoshopp CS3 on a PC running Windows 8.1.  Bridge froze.  Can I upload photos with the bridge but bridge itself will not respond to the commands of sny, and is the only way to leave the bridge to close.  I tried to use my originsl disc for repair and also tried to uninstall and reinstall and the problem persists.  Any help?

  Hello

  Bridge closing

  Go to this site C:\Users\schawla\AppData\Roaming\Adobe\Bridge (Version) \Cache
  Shift + delete all folders inside this folder cache.

  Reopen the bridge and use

  Concerning

  Jitendra

• How can I recover the files and programs before a system restore? my document folders are all empty and my programs will not open!

  How can I recover the files and programs before a system restore?  my document folders are all empty and my programs will not open!

  I know they are there and hidden somewhere, but this restoration took my settings of the computer to 2004! We lost all our data, our software that we use to operate our company at home, our quickbooks that has all our financial data, family photos, videos, Outlook will work not so no e-mail, all turned in time and 6 years ' worth of documents have disappeared.

  What happeneded was that I was trying to upgrade to quickbooks software when I got an error, I cancelled out of the facility, then restarted and that's when I got an error hal.dll something? I thought about a system restore would allow me to go back in time to just before when the error occurred, but he basically took my computer back to factory settings, so all the programs that I installed and paid hundreds of dollars for the past six years has disappeared, Microsoft Office and very expensive construction estimating software that we wil have to pay once AGAIN for If I can't get this program working properly.

  I am a fool! I can't believe what's happening.

  Someone at - it instructions on how I can retrieve either the programs and data that I need specifically or how to go and seek shade from the files I read online on and restore my computer for about 12 hours ago?

  Thank you all!

  Sally in Georgia

  Looks like you did a system rather than a system restore recovery.  If you have inserted a disc supplied with your machine and booted from it, you probably erased the disc and installed the original operating system provided with your computer.  Usually, a step in this recovery is to do a full format or quick of your drive.  If you did a full format, your data is permanently lost.  With a quick format, your data may still be there, somewhere but inaccessible by normal means.  Applications must generally be installed, in order to recover the files probably will not help unless you have the original installation media.  Your other data files (images, videos, financial data) may be salvageable, but at this point, it would be advisable to take your computer or your disk to a business/professional who is experienced with data disc recovery.  It will be cheap and there is no guarantee.

  Impatient, remember investigate you a backup strategy for your computer and critical data.  Hard drives can go wrong with little or no warning.

  HTH,
  JW

• Apps and PSE 6 program will not open.

  PES 6 program will not open in the start menu or Windows Explorer and editor and organizer applications will not open in Windows Explorer. All files are listed in US and will not empty. This has happened recently, after that I used the program a few years. Should I reinstall the program? If so, the catalog will have to be re-created? There are over 7000 photos in the catalog. I use Windows 7 Home Premium.

  Try to open Orgnaizer and editor-in-Chief of there respective exe with the Welcome screen running.

  Organizer: C:\Program Files (x 86) \Adobe\Elements 6 Organizer\PhotoshopElementsOrganizer.exe

  Publisher: C:\Program Files (x 86) \Adobe\Photoshop elements 6\PhotoshopElementsEditor.exe

  Welcome screen: C:\Program Files (x 86) \Adobe\Photoshop elements 6\Adobe Photoshop Elements 6

  PS: The two paths for the 64 bit OS. For use of the OS 32 bit: C:\Program Files

  If it does not help, try uninstalling and reinstalling PSE again. Uninstall/re-intall process will not suffer your catalog.

  ~ Andromeda

• I don't know what to do about Java - my Mac is horribly slow, and I was advised to remove Java. But now it will not open Photoshop without Java.

  I don't know what to do about Java - my Mac is horribly slow, and I was advised to remove Java, it installs adware. The more I studied, the more information, I've seen say that most of the Web sites and software do not use Java on Mac more. So I deleted everything related with Java. But now it will not open Photoshop without Java. It will be safe if I get it directly from the Oracle site?

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  In addition, for PhotoShop, it says that you need the legacy Java 6 for OS X?  If so, then don't waste your time on the current version, just install that release 6 legacy.

• I am trying to be moved from the first, but in the list of adobe programs to download, rather than see the installation option, there is only the opportunity to evaluate, and once the download is finished the program will not open. What should I do to dow

  I am trying to be moved from the first, but in the list of adobe programs to download, rather than see the installation option, there is only the opportunity to evaluate, and once the download is finished the program will not open. What should I do to download the first?

  If you have a first subscription (check here, Adobe ID) and you have a 64-bit computer, Troubleshooting FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?

• I just bought a Canon 7 d Mk2 but raw files will not open in Cs5 and Adobe Camera Raw 8.7 downloads will not install. What can I do?

  I just bought a Canon 7 d Mk2 but raw files will not open in Cs5 and Adobe Camera Raw 8.7 downloads will not install. What can I do?

  CS5 cannot go higher than 6.7. If your device requires a more recent version, download the free Adobe dng converter. You convert your RAW to DNG, which can then be processed 6.7 in camera raw.

• The Adobe Desktop installation program will not load the app screen tab, all I see is the loading icon and runs continuously without ever loading. All the other tabs seem to load without any delay, only the app tab does not load. I tried to uninstall and

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  This solved the problem for me:

  Use the CC cleaning tool to resolve installation problems. CC, CS3 - CS6