I am but the Australia trip to the United Kingdom at the moment. I am trying to join the present case to pay $29 a month for creative cloud .99AUD, however I keep getting diverted to the site of the United Kingdom where they want me to pay £26,68 per mont

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• subscription to the month for creative cloud photoshop ended due to no money in bank account, it will b auto renewed once the money is there once again in the Bank? How to cancel it permanently?

  subscription to the month for creative cloud photoshop ended due to no money in bank account, it will b auto renewed once the money is there once again in the Bank? How to cancel it permanently?

  Liliane,

  To cancel the Member please contact our support team via: http://helpx.adobe.com/in/contact.html?step=CCSN_adobe-id-signing-in_stillNeedHelp

  If you cannot use the chat nicely option, try the steps mentioned below.

  • Try a different browser.
  • Clear cookies and cache

  If you are still not able to discuss, good response with the below mentioned information.

  • OS version:
  • Browser version:

  You can also try: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  For more information on the cancellation: https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  Atul_Saini

• Hi, I pay monthly for creative cloud but since I accepted an upgrade towards 2015 I was not able to use it.  He ask again me to test the 2015 version.  I am still charged for it even if he disappeared.  Any ideas?

  Where is spent creative cloud, and how do I get this back - help!

  Hello

  Please check the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Kind regards

  Sheena

• during the installation of creative cloud on osx I keep getting invited to download a new version

  When you install the creative cloud on osx I continues to prompt to download a new version which, after trying to install, makes me want to download it again.  I recently used the migration utility to move everything to a new box.

  Mac migration does not always work with cloud programs

  Uninstall... to run vacuuming... Restart your computer... Reinstall

  -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

  -using the vacuuming after uninstalling and before reinstalling will usually help

  -http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

• Cancel my subscription to the month for creative cloud

  Hello

  I logged into my account and I tried to cancel my subscription, but 'Manage account' does not show the feature at all.

  In addition, customer care only led me on the same old page that tells me what to do to cancel but the cancel link at all.

  It is a serious problem and there is no live chat, no mail id, no phone number to contact customer. You can help.

  You should try to use a different browser if you do not see certain content in a web page that should be there.  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.

  Adobe support is not normally available when you need it over the weekend.  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  https://helpx.Adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-memb ership_stillNeedHelp

• (Hello) today I paid for one month for Creative Cloud App. I have a letter of confirmation of my order. But I can't use this application. My question is WHY? Should I do something else? Or should I wait? Please help me.

  Did anyone here? Or the world is in a pub already?)) It is a perfect Adobe support))

  Please try the steps mentioned on the following links and share the results.

  1. https://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html
  2. https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html

• Why users cannot position the Firefox Menu where they want?

  The first thing I did after update to FF29 tried to cancel some changes, which has had the idea of making the menu icon three lines? Fortunately iconic Firefox Menu solves this problem, providing you with a choice of logos 2 FF or a proper comic Burger.

  I was not able to find Add-ons that allow you to move the Menu currently new icon to where it was...

  I do not have an extension that allows to move normally 'fixed' items on the main toolbar: https://addons.mozilla.org/firefox/addon/classicthemerestorer/

  See also: How to make the new look of Firefox as the old Firefox

• Paid for creative cloud, but still says Dreamweaver trial is expired?

  I bought the unique composition from month to month for Creative Cloud a few days before the expiration of my trial of Dreamweaver, now that the trial was over, that he won't let me, saying my trial happened to expiry and upgrade. That is what it is?

  Thanks, but it resolved. It was only delayed by validating my creative cloud membership.

• Just installed Windows 7. Windows udate watch 21 important security updates but they will install. I get the error code 80070539. Tried to install the updates but the shut down the computer, but the computer stops until they install.

  Just installed Windows 7. Windows udate watch 21 important security updates but they will install. I get the error code 80070539. Tried to install updates by shutting down the computer, but the computer stops until they install.

  Hello Tallydupp, welcome.

  Do you by chance have Google Desktop? Some users have reported interference problems in Winodws 7 while using an older version of Google Desktop.
  Try to uninstall it if it exists.

  Let us know what happens

  Thank you! Ryan Thieman
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• I have a Macbook Pro. I upgraded 10.9.4 one downloaded the demo for creative cloud. It downloaded and installed, but does not open. I stopped and tried to reinstall. The same problem.

  I have a Macbook Pro. I upgraded 10.9.4 one downloaded the demo for creative cloud. It downloaded and installed, but does not open. I stopped and tried to reinstall. The same problem.

  Thank you.

  I came across the solution. In addition to download creative cloud, I needed to return to the site and download the trials for the programs I want to use - Photoshop and Lightroom. Once I did, I was in business. Save bad if this was done in light on the download site.

  Thank you

• I paid for creative cloud photoshop & lightroom, but it won't let me download because of the incompatibility of the system. NA not ask before payment. I have mac os lion 10.7.5. What are my options?

  I have paid for creative cloud photoshop & lightroom, but can not download because of the incompatibility of the system. I have Mac OS Lion 10.7.5. What are my options?

  1 - upgrade your Mac OS to something compatible

  Requirements for programs of cloud... scroll down and check each program

  -http://helpx.adobe.com/creative-cloud/system-requirements.html

  2 - return to https://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

• Hey I have a problem with the library, when I try to enable the creative cloud desktop application it keeps saying "cannot restore the file: C/users/USER name as the location of the file is not available."

  

  This is a double post of a following:

  Hey I have a problem with the library, when I try to enable the creative cloud desktop application it keeps saying "cannot restore the file: C/users/USER name as the location of the file is not available."

• My boss asked me to creative cloud. I had to get all the Adobe programs. Before I installed the creative cloud, I installed the test version of Photoshop, Indesign and Illustrator. The test version ran outside and npw it says I have to buy

  My boss asked me to creative cloud. I had to get all the Adobe programs. Before I installed the creative cloud, I installed the test version of Photoshop, Indesign and Illustrator. The test version was missing and npw it says I have to buy the programs that we already have?

  Please see the links below.

  • Creative Cloud applications unexpectedly back in the test mode. CCM, CS6
  • Applications creative Cloud back in test mode after an update until 2015 for CC

  Also, make sure you use the right adobe ID to log in.

  Hope this will help you.

  Kind regards

  Hervé Khare

• Does not change the language when I change my preference-applications-Applanguage on creative cloud. No way to get around?

  Does not change the language when I change my preference-applications-Applanguage on creative cloud. No way to get around?
  It is important to Swedish to English in the case.

  
  Thank you!

  Please, try the following steps:

  • Uninstall Adobe CC (Creative Cloud help |) Uninstall the creative Office Cloud app)
  • Reboot the computer.
  • Install the latest Adobe Creative cloud version from the link: CC help | Creative cloud desktop

• I'm trying to download the demo version of creative cloud - can I still keep the CS5 and CS3 as well as Bridge CS5 on my computer that I don't want to uninstall these

  I'm trying to download the demo version of creative cloud - can I still keep the CS5 and CS3 as well as Bridge CS5 on my computer that I don't want to uninstall these?

  You can install the creative Cloud Desktop application as well as other creative applications Cloud while leaving the old programs installed.

  You can download the Adobe Creative Cloud Desktop App from here:
  Creative cloud help | Creative cloud desktop.

  After installing the desktop creative cloud application, you will need to sign in with a login password and Adobe. Then you can install applications. This link provides more information and step by step instructions, if you need: CC help | Download, install, update or uninstall applications

  Guinot