My presario CQ5700y cant office w/window 7 64 bit open files. only windows media cntr keeps opening

all lead to windows media center. more my games, documents, even norton 360 open WMC page which I've never seen elsewhere. help please. I saw another post offering the download of some powerful extraction software, but it could use a few tips before you unleash on my computer

Hi Dan,.

The information is great.

It may be worth trying to reset Windows Media Center as follows.

Click on the Start Menu and select Control Panel.  Open programs and features, click on "Windows turn features on or off", open media features and uncheck the box Windows Media Center.  Click Yes, then OK and then restart the computer.

When Windows has restarted, click the Start Menu and select Control Panel.  Open programs and features, click on "Windows turn features on or off", open check Windows Media Center and media features.  Click Yes and then OK, and when it has finished installing, restart the computer again.

If the above does not help, try the following.

If you do not, use another PC to create a Windows 7 recovery CD.  Download the ISO from the link below.

Windows 7 64 bit

You must use an app like ImgBurn to burn the ISO to a CD - a guide on the use of ImgBurn to write an ISO on a disc is here.  One time created, or if you already have this, insert the CD and restart at the start of it.  Select repair.

Select 'Repair your computer' and follow Option 2 in the guide here to see if you can run the Windows system restore this way - if you can, choose a restore point right before WMC received the update that started this problem.

Let me know.

Kind regards

DP - K

Tags: HP Desktops

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