My printer is turned on but not paper will just slip

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• My HP officejet pro 8500 has more - will print from my laptop, but not by the desk top

  It prints my laptop downstairs, but not from the Office superior or smart phone. There is a Wi - Fi connection.  I tried the diagnostic tests and does not issue?

  When was the last time the devices were power cycled?

  I recommend an oil change of the full power of the system:

  Unplug the router when turned on

  * Wait 30 seconds

  * Connect Router and wait for it to reboot completely

  * Reboot the computer after the powers of the router to the top

  Unplug the printer when turned on

  Disconnect the other end of the power cord from the wall outlet

  * Wait 30 seconds

  * Plug the printer back to

  Try to print now that everything has been updated.  If the unit still does not print, then get the IP address of the printer.  This can be achieved in the Setup Menu > wireless Menu.  Check the IP address which seeks the printing software.

  * Click Start menu on PC

  * Select all programs

  * Select the HP folder

  * Select the folder for the HP Officejet Pro 8500 a A910 series

  * Select update the IP address

  Also check the information contained in the document located here.  Let me know how it goes.

• Printer Dell A920 scan but not print on HP pavilion 1154 computer

  original title: printer Dell A920 & new HP computer pavilion 1154

  Printer Dell A920 scan but not print on HP pavilion 1154 computer

  16Kabong,

  First run, delete print jobs to eliminate any print job stuck in the queue.

  Unplug the printer.

  Download and run the patch (cleaning printer utility) until it prompts you to restart your computer.

  Restart your computer. Make sure that the printer is deleted. Deleting Manual printer driver

  Download the 32-bit drivers for Vista for Windows 7 32-bit or 64-bit drivers for Windows 7 64 bit Vista. Install the Vista drivers in Vista compatibility mode, you will get a message, the printer is not connected. Connect the printer at the moment (power on).

  You will find links to the patch/drivers to...

  Owners of printer inkjet all-in-one Dell A920 thread (W7)

  Don't forget the programs anti-virus and firewall will block communications.

  Rick

• I can't print a pdf file.  I can print a word file, but not a pdf file. Can you help me?

  I can't print a pdf file.  I can print a word file, but not a pdf file. Can you help me?

  A few things to try.

  Go in Edition > Preferences > Documents and PDF/A mode set to 'never '.

  Then go in Edition > Preferences > (improved) security and uncheck the box "enable mode at startup protected.

  If this does not work, you can always try by selecting 'Print picture' in the Advanced Print dialog box.

• Can print from other applications but not PS

  I'm trying to print from my Macbook Pro 2011 to a brother 2240 laser printer. I can print from other applications, but not of Socialist Party (CC 2014). In the preferences system, the printer shows as online, but in the PS print dialog box, when I click on the printer icon bit to the right of the selected printer, something of utility Brother appears and displays offlilne. But if I go to TextEdit I can print to the printer. Any ideas?

  Nuke your preferences to Photoshop and Photoshop to create new preferences files by pressing Command + Option + shift as soon as you launch Photoshop, keeping them pressed until you see a dialog box that you go click on Yes the force.

• HP Deskjet Ink Advantage 2060: I can print in Word format, but not in MS Excel

  Hello, I've just joined this forum and I am new on this.

  I just want to ask for help regarding our printer at the school. I had problem printing in MS Excel, I installed the printer and set as a default value, but still is not printing. When I tried to print, it will just say "Document pending to print" then it will disappear. I tried to install again, and then I had a copy of the printer HP Deskjet Ink Advantage 2060 (1 copy), that I now use to print in Word format and it works, but I found the problem when I tried printing in Excel. I tried to select the copy of the printer but it does not display and only the default is illustrated - in the printer list when you print without printer HP DEskjet (1 copy) is displayed. Everything I do now is copy from Excel and paste the word so I could print the document. I also tried reinstalling the printer but still the same. Help, please.

  -Hopefully I explained it clearly. Thank you.

  Hi @totemnPaul,

  Welcome to the HP Forums support and thank you for reaching out! Although you may have to contact your school IT Department, I'd be happy to everything I can to help. From your description, I understand that you have difficulties when you try to print from Excel.

  Please first try printing HP and doctor Scan.  Printing HP and doctor Scan is a free utility (tool) that allows to quickly solve common printing, scanning and connectivity problems, including but not limited to:

  • Connectivity:

    USB: Check that the USB connection from your computer to the HP product works properly.

    Network: Verifies that the network connection between your computer and your network is working properly.

  • Device Status Test: checks the errors of the device, such as paper, paper jams, stands transport and paper issues and provides instructions to resolve the error.

  • Driver: checks the driver missing or corrupt files.

  • Device Manager: check the problems in Device Manager that could prevent printing.

  • Device online: check if the product has been suspended or put in offline and then sets the State back in line if necessary.

  • Print queue: checks and clears pending print jobs in the print queue (a newspaper for printing waiting to print).

  • Port Match: check the port settings for the HP product.

  • Device conflicts: check the conflicts with other drivers, such as the other brands of printers.

  • Ink issues: check the cartridges and the ink levels for issues that affect the print quality.

  • Print settings: check and adjust the print quality settings.

  • Test print: print a test page for the assessment of the print quality and provides options for cleaning and if necessary print head alignment.

  • Scan tests: check the scanning mechanism, drivers, and registry entries.

  Source:try the HP Print and Scan Doctor for Windows

  Click here to download and run the print and Scan Doctor > > www.hp.com/go/tools

  If this does not resolve the problem, after back and let me know if there are all the symbols except the Green checkmarks and what they are next of course. The key is not always easy to identify the key and check mart are in the green circle.

  • If you see only the Green checkmarks (), the tool did not find any problem.

  • If you see green sides (), the utility identified a problem and fix it automatically.

  • If you see yellow exclamation points (), the test failed and requires monitoring of the user, but the step was ignored.

  • If you see a red X (), follow the onscreen instructions to fix the problem.

  Thanks, I look forward to hearing back on your part.

  Please note, as the issue seems to be limited to those of Microsoft, you might consider reaching out to the Microsoft Support.

• HP photosmart printer will print off browser IE, but not firefox. Is there a solution?

  Just installed new printer wireless HP photosmart C410a. Can get the impressions on the web or off e-mail program in the IE browser, but not in firefox. After clicking the print command in firefox, I get rather the page "send a Fax". Y at - it solution or other solution? Thank you.

  {Ctrl + P}, in the printer - name box near the top of this dialog box, select your HP Photosmart printer.

• I can print in "Portrait" mode but not in "Landscape" mode! " Help!

  Printer prints documents in Portrait mode, but not in the landscape!

  Hello Wayne,

  I recommend to remove the printer and reinsert.

  To do this:

  1. Detach the printer from the PC.
  2. Uninstall the printer from the PC driver.
  3. Re-install the printer driver.
  4. Reinstall the printer.

  Best regards

  Matthew_Ha

• Printer connected to the network, MG5320 will print without mac fault but not with windows 7

  Canon MG5320 printer works great and I am able to print wirlessly of my mac mini which is 3 rooms away from the printer, but my windows 7 laptop is right next to the printer can print only if USB is connected and not wireless. I recently tried to separate the printer and the computer laptop windows 7, placing the printer rooms 2 far but the custom still pc wireless printing. I don't know what to do now?

  Hello smiles917.

  It may be possible that the Windows 7 computer is configured to use the USB port and not on the wireless connection.

  Uninstall and reinstall the drivers should fix this problem.  Please, perform the following steps:

  1. open the control panel from your desktop or the Start Menu.

  2. open programs and features.

  3 uninstall the drivers MG5300/MP and the Canon IJ Network Tool.

  4. close all open windows.

  Once this has been done, please visit our Web site at the following address to download and install the latest driver for MP for Windows 7.

  http://www.USA.Canon.com/Cusa/support/consumer/printers_multifunction/pixma_mg_series/pixma_mg5320#D...

• Re: HP officejet Pro 8100 will print from an Iphone, but not from my windows laptop

  My OfficeJet Pro 8100 print wireless to all laptops and tablets, but not of LENOVO Y530 my wife, under VISTA Home Premium, 64 bit OS.

  I've been on the LENOVO site and of course, it didn't help.  There seems to be little help here as well and I have been unable to determine what needs to be done or downloaded for this laptop.  Can provide you any assistance?

  Thank you

  Bob Lewis

  Hi @bugaloo and welcome to the Forums of HP!

  I see you are having problems printing from your Lenovo. I would like to help!

  Have you installed a software?

  I recommend to download and run the HP print and Scan doctor.

  Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

• My kodak 5100 print part of color but not black

  My printer does not print the part of the text in black. Part of it prints but not all. The part of color is very well

  Hi marlaheaston,

  1. you remember to make changes to the computer, after which the issue started?

  2. have you checked if the cartridge is empty?

  I suggest to try the steps from the link to the following article and check to see if it helps:

  Printer in Windows problems

  I hope this helps.

• printing test pages fine, but not pdf

  have a deskjet 2510. will print out the letters and the text very well, but when I try to print maps with symbols from a pdf file it prints the first 2 "fine then print very feint or not at all.  managed the doctor print and scan, have change of foxit adobe pdf files, but there is still the problem.  I did a full test page and everything goes well along the page, even if the black block, which should be next to the e-f color block isn't here at all. all black text printed fine. some of the small cages upstairs have a small broken line.  any help please

  Hi @ajdstitch,

  Welcome to the HP Forums!

  I understand that your HP Deskjet 2510, print test very good pages, but not the pdf files. I'm happy to help you with your print!

  To get help, I'll need more information:

  • If you use Windows or operating system Mac and the version number. To find the exact version, visit this link. Whatsmyos.
  • If the printer is able to make copies.

  In the meantime, please consult this guide for print quality, fixing the problems of print quality for the HP Deskjet 2510 and Deskjet Ink Advantage 2515 all-in-One Printer Series.

  Thanks for posting and have a great day!

• Problem Bluetooth: "your Bluetooth Radio is turned on but not detectable."

  Hello

  I've been using a bluetooth mouse with my laptop for over a year, without any problem until a few days ago. I get the error message "your bluetooth radio is turned on but no detectable" in the taskbar, whenever I turn on the mouse and press the blue button that makes it detectable.

  I swapped the batteries for the mouse and set the properties of the Bluetooth Support Services > startup type on properties of Services of Support Bluetooth and auto > Log On "Local System account".

  I tried to turn on Bluetooth settings > Options > "allow Bluetooth devices to find this computer." However, when I apply these settings, I get an error message that says: "an error occurred while Windows saves your settings. The Bluetooth device may be disconnected.

  Can someone help me with this problem?

  Thank you

  Chris

  Question? What computer Dell laptop do you have? A problem on Dell laptops, I discovered is how they have the configuration of the switch without wireless/Bluetooth. What happens when one of the drivers either wireless or Bluetooth out of here that the switch to turn off only turns a large and not the other. What I would say to do is to uninstall your Bluetooth drivers then reinstall the driver from Dell. Make sure that during the uninstallation of turn show devices hidden in Device Manager so you can see all the blue tooth on your system devices. Reinstall after rebooting the computer and make sure that the switch is turned on; After restarting, try to reinstall your Bluetooth devices and see if there detectable.

  Let me Know

• Modem is turned on but not Internet

  Original title: ADSL modem

  Hello

  the ADSL modem is in my computer turns on but mycomputer is not connected to the internal

  How to set up

  Thank you

  Hello

  Thanks for posting your query to the Microsoft forum.

  I understand that you are facing problems with your internet connection, I will definitely help you with this problem.

  I would like to know;

  1. What is the brand and model of your computer?
  2. Do you receive an error message/code when connecting to internet?

  This issue could result due to these reasons:

  • This problem may occur if you already have an active broadband connection.

  • This problem may occur when another device with a driver that is not compatible with Windows 7 is in conflict with the modem.

  Please try these methods below and check the status of the issue.

  Method 1: run it Network troubleshooting.

  Try to run the Network Troubleshooter that can help you solve the problems with the internet connection.

  Using the troubleshooter from network in Windows 7

  If the problem persists, follow method 2.

  Method 2: Remove and re-create the wireless network connection.

  To remove and re-create the wireless network connection, follow these steps:

  1. Press the Windows key on the keyboard > type ncpa.cpl , and then press on ENTRY.
  2. Right-click your wireless network connection and then click Properties
  3. Click the wireless networks tab.
  4. Under preferred networks, click your wireless network, and then click Remove
  5. Click view wireless networks.
  6. Under the management of the network, click Refresh network list.
  7. Under Choose a wireless network, click the wireless network to which you want to connect, and then click on connect.

  If the problem persists, follow method 3.

  I suggest you follow the procedure described in the given Microsoft help articles below:

  Wireless and wired network problems

  How can I troubleshoot network card?

  Additional information:

  Why can't I connect to the Internet?

  Please post back with the results and the information requested, we will be happy to help you further.

  ____________________

  Thank you best regards &,.

  Isha Soni

• Message of paper jam paper on PC but not paper jam printer

  When I go to print, printer status box rpet 'paper jam' and it will not be printed, but there is no jam of Pope.  I have connected the printer to other computers and laptops, I have, and the printer works fine, then, of course, that there NO paper jam.  The printer says it is "ready".

  How can I get rid of this false jam on my netbook status 7 from Microsoft?  I don't know what to do.

  Restart the PC and the printer. mohanad