Printer connected to the network, MG5320 will print without mac fault but not with windows 7

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  Hello Bamzplaces,

  Thanks for posting in the Microsoft Answers forum! The IP address of your laptop must be assigned by DHCP through your router. Proceed as follows to make sure that your laptop computer to obtain an IP address automatically:

  ·          Open network and sharing Center via Control Panel or by double-clicking on network control and select Properties.

  ·          Click on to view the status of

  ·          Click on Properties

  ·          When Windows asks your permission to continue, click continue .

  ·          Select Internet Protocol Version 4 (TCP/IPv4) , and then click Properties

  ·          Verify that the obtain an IP address automatically and DNS server obtain an address automatically are selected.

  ·          Follow the same steps for the connection of your Internet Version 6 (TCP/IPv4) Protocol

  ·          Click OK and exit to the desktop.

  I would then recycle your adapter to disconnect manually for 10 to 20 seconds and then reconnect. Your connection once we connected is displayed, try to connect to the internet.

  Hope this helps J

  Adam
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• Printing of Emails. My printer is not printing my entire email.__It all things will print in internet explorer, but not from windows mail how can I fix the problem?

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  Hi goodmema13,

  (1) did you check with other applications if printing is displayed as expected?

  (2) how exactly you want to print?

  Problem could be linked to the layout and settings; You can follow the steps mentioned below:

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  (c) if the part of the text is cut off, try setting "scale:" 100% in print preview mode.

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• OfficeJet Pro 6830 hangs when it is connected to the network

  I just pick up a Pro OfficeJet 6830. I installed the ink cartridges and it seems to be able to print copies and test pages, but I can't seem to connect to my network. Here is what I tried:

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  I selected my network in the list and entered my WPA key. It says it tries to connect, then the following occurs:

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  2. Press briefly (for less than a second) the screen flashes blue with an icon of 'power' and 'B8B2A4F8' text (which I assume is an error code).

  3. the screen display changes to "printer error: there is a problem with the printer.» "Turn the printer off, then on.

  4. after restarting the printer, he complains that he has not been arrested properly.

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  If I turn on the printer when connected via Ethernet cable to my network, after about 10 seconds it crashes as described above (steps 2 and 3) without doing me anything at all.

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  It solved!

  I spent a bit of time on the phone with HP tech support and the guy could not actually solve the problem for me but it helped prove that the hardware network printer works OK. I could connect the printer directly to my PC via Ethernet, then ping and access the built-in web server.

  It occurred to me that perhaps the problem was related to DHCP, because the printer broke immediately after the connection to the network. My router is an Asus RT-N66u with custom firmware (version Asuswrt-Merlin 376.48_3) and I could see the router newspaper that he was sending a DHCP acknowledgement to the printer just before he died.

  So, here is what I did to solve the problem:

  1 turn off the DHCP server on the router.

  2. on the printer, operated the network icon on the homescreen (at the Middle bottom) wireless.

  3 typed down "gear" icon to the left (settings).

  4 typed "wireless settings".

  5 typed "Assistant wireless configuration".

  6 selected my wireless network and entered the WPA key. This time, no crash, but he did not get an IP address assigned (obviously).

  7. back in 'Wireless Settings', I typed in 'advanced settings '.

  8 typed 'IP Settings'.

  9. tapped "manual (static).

  10. enter in the details for my network - yours will probably be different, but I entered in what follows:

  IP address: 192.168.002.201 (I chose this because it is outside the range of addresses, the router for DHCP problems).

  Subnet mask: 255.255.255.0

  Default gateway: 192.168.002.001

  DNS address: 192.168.002.001

  11 hit 'apply '.

  12 re-enabled the DHCP server on my router.

  And now it works!

• Printer all-in-one HP Envy100 will not connect to the network

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• OfficeJet 4630: Says printer connected to the network, but computer says that it is not connected or idle

  I can't print to our hp officejet printer range 4630.  The printer says that it is connected to our home wireless network.  However, he said that it is inactive or not connected to the network on my mac.  The only way it will print sometimes is if I switch to a wireless network that is named the same as the printer.  AirPrint does not work.  We have a Linksys router.  Not sure if this is the problem or not.  I ran all kinds of diagnostic impressions on the printer and all say that it is connected.  I also tried to put the ip address into my web browser and it does not find the printer when it is connected to our home network.  Help, please!

  Thanks for trying my earlier recommendations. In my view, the problem you are experiencing may be with your wireless router. Normally, I would have you make sure that it is configured correctly, but you cannot access the built-in Web server.

  I want to try to set a static IP address, so we can try to get in the EWS. Please continue here: printer does not maintain the wireless connection

  A little luck? If you were able to set a static IP address, please try and access the built-in Web server. Follow the steps below:

  1. open EWS (use my earlier recommendations) printers

  2. go to the Network tab

  3. network protocols

  4. Select enable IPv4 ONLY

  Now with IPv4 enabled, you should be able to print wireless.

  If this isn't the case, you will need your router company to make sure that the multicast is enabled, Hello Protocol is enabled, mac filtering is disabled and ask them to check if there are updates the firmware for the router and the router's firewall check to make sure that it does not obstruct the communication

  The following ports are also used by your HP device and may need to be opened on your firewall configuration

  Incoming (UDP) ports are ports of destination on the computer while outgoing ports (TCP) are ports of destination on the HP device

  Incoming ports (UDP)

  137, 138, 161, 427

  Outbound ports (TCP)

  137, 139, 427, 9100, 9220, 9500

  The ports are used for the following functions:

  Print

  427, 137 161 UDP ports

  TCP port 9100

  Download of photo card

  137 138 427 UDP ports

  TCP 139

  Scanning

  427 UDP port

  TCP 9220, 9500

  Faxing

  427 UDP port

  TCP port 9220

  Installation of device HP

  427 UDP port

  Web Services

  80, 443, 5222 and 5223

  Any change? I appreciate your persistence!

• HP Envy 4500: Printer connected to the network; laptop computer connected to the network; laptop cannot find the printer!

  I searched through the forums and read a few threads about similar questions, but do not yet have a solution to my problem.  The printer is connected to the network (even printed page "Congratulations, you're connected" with all the relevant information).  It is on the same network as my laptop.  However, when I run the exe to install on my laptop, it does not find the printer, even when I put the IP address the printer gave me on the congratulations page!  I have run Avast Free Antivirus 2015 on my machine, but don't see any particularly troubling parameters which could interfere.

  Any thoughts on how I can get the laptop to see the printer?

  Henchman21,

  Thank you for the information you have provided to us. I will be you initial steps that could solve the problem.

  Solution

  1. do you have the HP Envy 4500 connected to your computer via the usb cable

  2. If you have installed the correct software for your HP Envy 4500 and the drivers on your computer, you will need to run

  * Note: If the software and drivers for the HP Envy 4500 does not work or does not work the .exe, you must uninstall it in add it and remove programs.

  2 1a, you should download the drivers and software for the HP Envy 4500 on-site HP click on this link.

  2 2 b If you have correctly downloaded it you must connect the HP Envy 4500 device to the computer via a usb cable and launch the installation. Usb printers will be automatically detected by your computer. Installation of HP Assistant there will be a point he will ask you if you want to configure the computer for wireless connectivity, it's time that all wireless information stored on your computer will be transferred to the HP Envy 4500. If this does not work! and I know that it will not...

  3. you should check if you have administrative rights on the computer.

  I hope that the solution I provided will work for you.

  Let me know if the steps above don't work for you

  Thank you

• "Windows cannot connect to the printer. Make sure you typed the name correctly and that you are connected to the network. »

  I have a Windows Vista laptop. I usually have no problem printing over the network to my University Library. Then I bought a new Kodak printer to my apartment which I also configured to print wireless. For about a day, I could print from these two networks, depends on the location. Now, I can't print at the library. I am able to see all printers but when I try to 'Connect', it says "Windows cannot connect to the printer. Make sure you typed the name correctly and that you are connected to the network. "Word, printers of the University Library no longer appear in the list you choose to print. What should I do?

  Hello Lauren,

  Please take a look at this Microsoft article on "networked printer troubleshooting:
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  I suggest to disable all security software, including firewalls, you have probably enabled or installed and then try to print again to see if that makes a difference:
  http://Windows.Microsoft.com/en-us/Windows-Vista/turn-Windows-Firewall-on-or-off

• Printer connected to the network, but it is not

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  When the iPad can't see the printer if the wireless hub is restarted everything goes back to as it should. 1 hour later and it went again.
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  I think that this is a business hub 3 if it changes anything?

• «operation cannot complete error 0 x 00000709.» Double check the name of the printer and make and make sure that the printer is connected to the network. »

  Original title: Error 0 x 00000709...

  Error 0 x 00000709... I get this message because I bought a new laptop printer a canon IP100.   My computer won't let me not choose as a default printer at all and it comes up with this message:

  «operation cannot complete error 0 x 00000709.»  Double check the name of the printer and make and make sure that the printer is connected to the network. »

  I had trouble terrible., the only way I was able to use it is to remove the other printer but then again used I would have like a detauls.

  Can someone tell me how to fix this error, I would apreciate any help I could get with that.  I have two printers in the same time, one for the front desk and the other mobile.  I'm sure that someone out there knows what to do?  Thank you

  Hello

  Please follow the suggestions posted on April 16, 2013 by me from the link below.

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-hardware/printing-error-0x00000709-when-i-try-to-make-my/a8235379-07ad-487e-b9e8-e041f3a715ee

  Please back up the registry before making changes.

  http://Windows.Microsoft.com/en-us/Windows7/back-up-the-registry

  Hope that the information provided is useful. Do not respond if you need more help.

• Error found: iP1600 printer can be connected to the network

  Title: Problem of networking; model of the host is running XP and can not print from computer laptop/WIN 7

  Hi, my host comp. is running WIN XP and laptop WIN 7. I've already updated the printer driver Canon witch is connected to the host model. On the hardware of the laptop I can see the printer is on a network, but... cannot print the test page / troubleshooting of the error found: iP1600 printer can be connected to the network.

  I also downloaded on laptop CanonPrinter add-on driver, this driver necessary?

  Hello

  I suggest you install the drivers for PIXMA iP1600 on both Windows XP computer and check if the problem persists.
  PIXMA iP1600
  http://www.USA.Canon.com/Cusa/support/consumer/printers_multifunction/pixma_ip_series/pixma_ip1600#DriversAndSoftware
  Hope this information helps.

• Printer cannot connect to the network

  Hello

  I have a photosmart HP 5510 printer - connected to 2 laptops.  Everything worked fine until I finally made a secure network and has not worked since.  I tried add the mac address of the router and all kinds of things and have no idea what to do next. Any suggestions?   I can go as far as to put in my ssid and password in the printer connect but still says 'unable to connect to the network.

  OK, more ideas.  Remove encryption between the router and connect the printer.  From the front of the printer to allow Web Services and see if there is an update for the printer.  Leave it to update.

  When it's done, re - activate the encryption on the router and try again.  It may be a bug in the firmware in the printer (although I doubt - he would have caught in tests).  I still think that his router, but...

• Photosmart 7510 will connect is the network (mac) wireless

  Although already our Photosmart 7510 used to connect wirelessly to the network, it arrested recently, without a known cause. I've updated all the software. It is said on the printer that is connected to the network and print via usb cable but the computer says that it is not connected (or on any other laptops 3 mac at the office also connected to the network).

  As I said, I've tried updating all software and have tried to delete the printer via reset printing system by following the instructions on a previous post. However I now can't add the printer as was then ordered.

  The software used is

  Mac OS X Lion 10.7.5

  Any help would be great, printing via USB is such a pain!

  Thank you

  Hello

  Try unplugging your router to power for 30 seconds, plug it back in and look for any change.

  Also, try power cycling the printer.

  If it persists, reset the network settings and reconnect it to your network, you can find steps planned in steps 3 and 4 below:

  http://support.HP.com/us-en/document/c02948582

  So, you can try to reset the printing system and check to see if that can help you:

  * Be aware that reset the printer system will eliminate any existing queue and reset all custom settings driver.

  Click on the Apple menu and then click on System Preferences.
  Select Print & Scan.
  Right click (or Ctrl + click) your product with the Printers list in the left panel and then click on reset printing system.
  Click OK to confirm the reset.
  Type your user name and password.
  Click OK. The printing system resets.

  Try to add the printer by clicking on the sign more and check any change.

  If none of the steps above does not help, have you changed anything lately? a new router, etc.